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Pullman Brisbane King George Square

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#43 of 161 Hotels in Brisbane
Certificate of Excellence
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Pullman Brisbane King George Square
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1,745 Reviews from our TripAdvisor Community

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Showing 1,711: English reviews
Brisbane, Australia
Reviewed 5 February 2016

Overall the hotel is a little tired but did the job. Was disappointed that wifi wasnt free for Accor members in room. While comfortable, the room could have been cleaner eg grubby marks on walls and rust stained toilet.

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Helpful?
Thank Walter N
Mark W, General Manager at Pullman Brisbane King George Square, responded to this review

Dear Walter N, I am glad that you took the time to share this feedback as it is all important for us to hear where we did well and where we have room for improvement. I am sorry that there was some miscommunication surrounding the Wifi for Accor members as it is indeed complimentary in the rooms so I apologise...

Sydney, Australia
Reviewed 4 February 2016

I am very impressed with my stay at the Pullman Hotel, King George Square Brisbane. I found the enthusiasm of the staff and the level of professional service at this hotel was excellent. The highlights for this hotel for me was the excellent location, the comfortable rooms (although a little dated), the staff were very friendly and helpful, the heated...

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Helpful?
Thank Garry F
Mark W, General Manager at Pullman Brisbane King George Square, responded to this review

Dear FGarry2014, This sounds like a really good holiday and a great chance for you to get out and explore everything that Brisbane and the surrounding areas had to offer. Our location is very central and we are very lucky and grateful to be here with the great access to transport and shopping as you mentioned. I'm pleased that you...

Canberra, Australia
Reviewed 31 January 2016

This is a quality hotel with comfortable rooms of a high standard. The staff were helpful and friendly. I was originally placed in a room near the elevators and was moved after requesting a quieter room. My room had a good view. I would stay here again and believer it was of good value.

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Helpful?
Thank t2cs
Mark W, General Manager at Pullman Brisbane King George Square, responded to this review

Dear t2cs, Thanks for the kind words and your endorsement. I'm pleased we could offer you a great view (after an initial hiccup) and good value, that is very important these days. Thanks also for the kind words regarding the team here, I know that will be appreciated. Great to have you here and I hope we can welcome you...

Sydney
Reviewed 31 January 2016

The Pullman King George Sq gave me a Great Room, with Balcony Much appreciated, The busy Turbot st on ramp can be little noisy during the 5am-6am weekdays every Man and his coloured shirt can be seen driving towards Fortitude Valley. And yeah the roof top pool is accessible by lift in the Mercure tower and its only a 4...

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Helpful?
Thank SugBrisbane
Mark W, General Manager at Pullman Brisbane King George Square, responded to this review

Dear SugBrisbane, Thanks for your review of your recent stay at the Pullman. It seems there were many parts to your stay that were suitable and up to high level. I loved reading the part about being in pillow heaven, that sounds like a pretty good place to be. I'm glad the team could accommodate your requests as needed and...

Galway, Ireland
Reviewed 30 January 2016

Be warned there are really two completely different standard of hotels here. The Pullman shares the same website, booking system, reception and facilities as the Mecure. I think its misleading as the Pullman is stated as a 5 star and one gets the impression that the mecure is the same but far from it! We arrived and having booked a...

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Helpful?
Thank BMCG2014
Mark W, General Manager at Pullman Brisbane King George Square, responded to this review

Dear BMCG2014, Thanks for taking the time to share this review, it is much appreciated. We do in fact share a lobby and facilities with the Mercure and they are two different hotel's you're right. The Mercure hotel tower was one of the original 'international' hotels in Brisbane and almost 20 years later the Pullman hotel was built next to...

Chipping Norton, United Kingdom
Reviewed 29 January 2016

I stayed here a few times in December, and the first time I arrived from the airport after a red-eye flight at 6am. I was hoping to leave my bags at least and doze on the reception area for a few hours while I waited for my room. I was pleasantly shocked then when I was offered a room -...

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Helpful?
Thank jw1601
Mark W, General Manager at Pullman Brisbane King George Square, responded to this review

Dear jw1601, Great to hear of your stay with us recently and I'm really pleased we could help you out early in the morning after the red eye, that's certainly something that we will always try and do when availability permits and I'm glad it worked out on this occasion. Thanks for the kind words regarding the Executive lounge, we...

Melbourne, Australia
Reviewed 28 January 2016 via mobile

Pullman Brisbane This place is great, from the lobby, rooms and the service levels from the team the Pullman is A1! I use this hotel on many occasions for business. It's also conveniently located, with the CBD at your front door. Give them a go!

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Helpful?
Thank Hayley B
Mark W, General Manager at Pullman Brisbane King George Square, responded to this review

Dear Hayley B, I sincerely thank you for your five star review and it's great to see that we have been able to welcome you on several occasions and that we are consistently able to provide everything that you need to make your stays comfortable. I thank you for your endorsement of the hotel and hope that we will be...

Sydney, New South Wales, Australia
Reviewed 28 January 2016

Friendly, efficient service, great facilities, attractive hotel. All that one would expect for a 5-star establishment. The only blemish related to dessert we ordered via room service - the menu described ice cream, three flavours, with berries. Upon delivery we saw that nuts had been included as well. That won't be an issue for most people, of course. However, if...

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Helpful?
Thank p0dster
Mark W, General Manager at Pullman Brisbane King George Square, responded to this review

Dear p0dster, Good to hear there was a suitable solution provided quickly for you though I'm sorry that there was some confusion in the first place. You are quite right with your recommendation regarding allergies and I will be sharing this with the relevant managers for their attention and information. I'm glad that this hiccup did not disrupt your stay...

Perth, Australia
Reviewed 27 January 2016 via mobile

Getting in very late we were welcomed to the hotel very professionally. The staff were knowledgable about the city. The room was very nice and in great condition. The only recommendation would be to not get a room facing the main street. On both nights we were woken by drunken partiers outside and by police sirens on two occasions. The...

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Helpful?
Thank SLC072
Mark W, General Manager at Pullman Brisbane King George Square, responded to this review

Dear SLC072, Thanks for the kind word regarding the team here at the hotel. It's always nice to be welcomed easily when it's late especially if you have been traveling for a long time. I'm sorry that your stay was somewhat hampered by some late night noise, our very central location does have both positives and negatives sometimes. I'm glad...

qld
Reviewed 26 January 2016 via mobile

Great hotel with fantastic well trained staffs. Thanks to front desk customer service Vivien and valet service Ken for providing a service with a big smile on their face! You have not only made our family felt more welcome to your hotel but also to the city of Brissy! Cheers and thanks guys!!

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Helpful?
Thank AustravellerQld
Mark W, General Manager at Pullman Brisbane King George Square, responded to this review

Dear AustravellerQld, What a lovely review, thank you. I will be sure to draw Ken and Vivien's attention to your kind words, that's great to read and I very much appreciate you sharing this. A good genuine smile goes a long way and I know that both Ken and Vivien enjoy their work here and meeting and sharing things with...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Stylish Brisbane accommodation located within walking distance of the Queen Street Mall shopping precinct offering guests a full range of services and facilities in relaxed yet sophisticated surroundings. Facilities include restaurant, cafe and bar, fully equipped gymnasium, rooftop swimming pool and Brisbane's largest hotel conference and meeting space. ... more   less 

Additional Information about Pullman Brisbane King George Square

Address: Cnr Ann and Roma Sts, Brisbane, Queensland 4000, Australia (Formerly The Sebel & Citigate King George Square Brisbane)
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: $156 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Brisbane King George Square 5*
Number of rooms: 210
Reservation Options:
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Also Known As:
Citigate King George Square Brisbane Hotel Brisbane
Hotel Style:
#24 Romantic Hotel in Brisbane
#25 Family Hotel in Brisbane
#26 Business Hotel in Brisbane
#41 Luxury Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Brisbane King George Square staff and other travellers.
7 questions
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Toowoomba, Australia
1 month ago
Auckland Region, New Zealand
Mudjimba, Australia
over a year ago

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Questions? Get answers from Pullman Brisbane King George Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the Pullman tower, not the Mercure”
 of 5 bubbles GregB283, 19 Feb 2017 | Read review
“Corner rooms have 180 degree views all mounted tv and a bathroom that included a bath tub/shower. The staff at this hotel were exceptional and a special thanks to housekeeping for providing extra supplies, the friendliness at reception, and on the rooftop bar (16 Anteliers) and especially Farres in the KG Bar who was delightful. As the weekend was a scorcher we didn’t venture out too much but did spend time in the pool and the air conditioned room. The pool area is under renovation but still usable. Hotel did offer to transport us to their sister property Sofitel but we declined. I have read some blogs listing the hotel rooftop bar 16 Anteliers as one of the top and emerging rooftop bars in Brisbane so I did pop in for a beer or two. Although it was hot the temperature was quite pleasant on the rooftop which offered some shade and I enjoyed the atmosphere during both daytime and nightime. There were some nice soft comfy couches to sit on. Breakfast was good with the usual offerings including an omelette chef and barrista styled coffee and chai lattes etc. Location is great and just a block away from the hub of the city in the Queen Street Mall. Museum which is free is located across the road. I will be happy to return at this hotel again and it does have some nostalgic memories as we had our honeymoon here 32 years ago when it was called the Crest Hotel. Save”
 of 5 bubbles tommomelbourne, 15 Feb 2017 | Read review
“We've stayed several times and the rooms are always quiet”
 of 5 bubbles 526iainm, 14 Feb 2017 | Read review
“A easy walk to the Mall”
 of 5 bubbles TownsvilleTraveller5, 13 Feb 2017 | Read review
“All rooms have a good view and traffic noise is not an issue.”
 of 5 bubbles paulwW912NN, 25 Jan 2017 | Read review
5 of 5