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Cairns Tropical Garden Motel

33 reviews
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Traveller (23)
Room & Suite (16)
Dining (4)
Overview
  • Excellent12%
  • Very good34%
  • Average30%
  • Poor3%
  • Terrible21%
Travellers talk about
Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
3.0 Star Hotel
All hotel details
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Reviews (33)Write a Review
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1 - 5 of 32 reviews
Reviewed 6 October 2017

We stayed for 2 nights last week for the Elton John show the place was booked out but we found reception and the other staff to be friendly and helpful. Rooms could do with a revamp but were clean.. Had Breakfast to our room 2...More

Thank John N Shirley D
Response from manager115, Guest Relations Manager at Cairns Tropical Garden MotelResponded 12 October 2017

Thank you for your comments. It was a FABULOUS weekend and we thoroughly enjoyed all our beautiful guests (every single person!!)

Reviewed 3 October 2017

The managers of this hotel are extremely unprofessional and rude. On checkout, they refused to provide an itemised account or tell us how much our credit card had been charged. The first charge was processed 2 days before we actually check in! On the second...More

1  Thank Nikki D
Reviewed 12 September 2017 via mobile

Absolutely pathetic standards. Shower screen full of cracks, wall unit air con busted, curtains ripped, tv didn't even turn on, fridge had rust holes in door with grey gaffa tape holding it together, clothes iron simply leaked dirty water when you filled it. Disgraceful. If...More

Thank Jason K
Reviewed 29 August 2017 via mobile

Very bad rooms. Very difficult to get parking near the room. When I booked the room they showed me a big size room with queen size bed but when I checked in they gave me another room. Which was smaller than the room they showed...More

2  Thank 1234dav
Reviewed 25 August 2017 via mobile

Stayed at this motel for one night. Price was very reasonable and room was clean and comfortable. Bedding and towels were spotless and the bed was very comfortable. Free wifi. DFO right next door. Didn't use the pool or any other amenities.

Thank fatfaye
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Traveller (23)
Room & Suite (16)
Dining (4)
Pool & Beach (2)
Hotel & Grounds (8)
Bathroom (2)
Business Centre & Event Rooms (1)
About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Meeting Rooms
Self-Serve Laundry
Conference Facilities
Room Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Tennis Court
Bar/Lounge
Details
Price range
US$72 - US$112 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$72 - US$112 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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