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We stayed for 2 nights last week for the Elton John show the place was booked out but we found reception and the other staff to be friendly and helpful. Rooms could do with a revamp but were clean.. Had Breakfast to our room 2...More
Thank John N Shirley D
Response from manager115, Guest Relations Manager at Cairns Tropical Garden MotelResponded 12 October 2017
Thank you for your comments. It was a FABULOUS weekend and we thoroughly enjoyed all our beautiful guests (every single person!!)
The managers of this hotel are extremely unprofessional and rude. On checkout, they refused to provide an itemised account or tell us how much our credit card had been charged. The first charge was processed 2 days before we actually check in! On the second...More
Absolutely pathetic standards. Shower screen full of cracks, wall unit air con busted, curtains ripped, tv didn't even turn on, fridge had rust holes in door with grey gaffa tape holding it together, clothes iron simply leaked dirty water when you filled it. Disgraceful. If...More
Very bad rooms. Very difficult to get parking near the room. When I booked the room they showed me a big size room with queen size bed but when I checked in they gave me another room. Which was smaller than the room they showed...More
Stayed at this motel for one night. Price was very reasonable and room was clean and comfortable. Bedding and towels were spotless and the bed was very comfortable. Free wifi. DFO right next door. Didn't use the pool or any other amenities.
US$79 - US$125 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
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