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DoubleTree by Hilton Hotel Cairns

DoubletreeUS$95*
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#11 of 64 Hotels in Cairns
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$114*
US$95*
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US$110*
US$110*
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DoubleTree by Hilton Hotel Cairns
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2,018 Reviews from our TripAdvisor Community

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Showing 1,840: English reviews
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Crystal Lake, Illinois
Reviewed yesterday NEW

Wifi was very inconsistent. I asked Joshua above it the wifi in the lobby. He came to our room and called Hilton IT in Sydney trying to solve the problem. After 45 minutes, I decided it was easier to use the iPad in the lobby. Joshua went beyond the call of duty.

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Helpful?
Thank thtews
Sydney, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

This place was a great find. The Doubletree is the little brother of Hilton - but based on the service at this venue you would think it was the other way around! The staff were incredibly friendly and polite across the board: reception, concierge, housekeeping, and especially the staff in the bar/restaurant and the newly-opened Vine Room. A big shout...

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Helpful?
Thank Cookie0671
About Hotel's Favourite Review
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. Thank you for mentioning our brand new dining venue - The Vine Room! We look forward to welcoming you back to the hotel in the near future for a...

Salt Lake City, Utah
Reviewed 4 days ago NEW

Friendly staff but uncomfortable beds and I didn't know it was an open air room access which was noisy. Nice rooms but the water pressure was a drizzle with luke warm water. Pretty good access to the esplanade but after following a stay at the Hilton Sydney it was a big step back!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank R Scott N
Pons, France
Reviewed 5 days ago NEW

Stayed 3 nights and we were given a spacious room with a small balcony at the front of the hotel overlooking the shoreline as opposed to the town centre. The hotel is well located for the town centre and there are hundreds of restaurants to choose from within 10 minutes walk. The drinks and meals in the hotel are a...

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Helpful?
Thank peter w
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for taking the time to review our Hotel. I do hope your time in Cairns was enjoyable. It is important to receive feedback from our guests to ensure that our standards are maintained, if not improved upon. I am sorry to hear that there were some issues regarding your stay, however I appreciate you taking the time to...

Victor Harbor, Australia
Reviewed 6 days ago NEWvia mobile

Prepaid $25 for the cooked breakfast (more expensive if one is to pay at the restaurant), such a disappointment. The best (palatable) item is the (canned) baked beans. Should have gone with instinct. Short Walking distant to the eating strip, cheaper and way better quality.

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Helpful?
1Thank david l
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for taking the time to complete the TripAdvisor review following your recent stay at DoubleTree by Hilton Cairns. I do appreciate the feedback on the Breakfast offering and have passed this to my Executive Chef for review and action - be assured these comments are taken seriously. I hope we may have the opportunity to welcome you back...

Reviewed 1 week ago NEWvia mobile

Fast check in, free wifi if you are / sign up for Hilton Honours points (premium wifi isn't that good in terms of connection or speed though), fairly spacious room (deluxe king with ocean view), big balcony, great views, central location, comfy(ish) bed, food from bar at lunchtime was dreadful but very friendly service from lady behind bar. From feedback...

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Helpful?
Thank Deborah H
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

It is through your valuable feedback that we are able to gain first-hand customer insight of our performance allowing us to monitor and improve our services by focusing on your needs as a valued guest. Please be assured that your feedback will be communicated further with our heads of department. I hope we may have the opportunity to welcome you...

Shenzhen, China
Reviewed 1 week ago NEW

Looking for a good location and a good quality hotel then look no further. Easy to walk to all the lively activities along the front beach. Great places to eat and can easily book tours. On site parking is not free but reasonable.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Hock8
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

Sydney, Australia
Reviewed 1 week ago

Great location, great staff, rooms are great for base purposes. Amenities in hotel great - gym, pool, restaurant, wine bar at back of hotel. Breakfast had only a small selection would of liked granola as a cereal. Concierge really helpful. Would recomend this hotel for a great week in Cairns & a base to visit the reef & rainforest. Everything...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank evansk75
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you had an enjoyable stay with us along with our warm and caring service. We look forward to welcoming you back to our hotel in the not too distant future

Southampton, England, United Kingdom
Reviewed 1 week ago

Stayed here for four nights towards the end of a tour of NZ And Australia and it was bliss to park the suitcase and have a home for a few days. Hotel is in a great location with the esplanade and plenty of restaurants nearby. The room was very comfortable and the air conditioning wonderful. I was always surprised when...

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Helpful?
Thank Sue C
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you had an enjoyable stay with us along with our warm and caring service. We look forward to welcoming you back to our hotel in the not too distant future

Novato, California
Reviewed 1 week ago

Great location, very close to the beach and to many restaurants, shops, and other activities. The staff was friendly and the facilities were pretty good. The bathroom was rather small in my opinion (it was difficult to close the door after going in the bathroom without having to squeeze yourself in a corner).

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank tayofadeji
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

I was pleased to read that you enjoyed most aspects of your stay and I am sorry to see you had some issues with other areas. I appreciate your constructive comments and will be sure to communicate with all departments in the Hotel. Your feedback is valuable and greatly appreciated. I hope we may welcome you back to DoubleTree Cairns...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Boasting uninterrupted views of the Coral Sea, and a stunning natural setting amidst landscaped tropical gardens, the oceanfront DoubleTree by Hilton Hotel Cairns is just a short walk from the city center, and Cairn's business, retail and entertainment districts. The hotel overlooks the picturesque Cairns Esplanade, and is just moments from Cairns Lagoon and Cairns Casino. Enjoy easy access to Cairns Convention Center and lots of attractions, including the World Heritage listed Daintree Tropical Rainforest and the Atherton Tablelands. The Great Barrier Reef departures terminal is 100m away, and Cairns International Airport is only 10 minutes' drive from our Cairns hotel. Our onsite tour desk will help you explore the wonders of this unique region. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Cairns

Address: 121-123 The Esplanade, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $151 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — DoubleTree by Hilton Hotel Cairns 4.5*
Number of rooms: 237
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Hotels.com, Expedia, Travelocity, Orbitz, Hotwire, Priceline, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your DoubleTree by Hilton Hotel Cairns reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Cairns Hotel Cairns
Cairns Holiday Inn
DoubleTree By Hilton Hotel Cairns Queensland
Hotel Style:
#6 Business Hotel in Cairns
#9 Luxury Hotel in Cairns
#9 Family Hotel in Cairns
#11 Romantic Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Cairns staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Cairns staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pay for the upgrade for the balcoy”
65kellied, 16 Apr 2017 | Read review
“You can upgrade at the desk if you want a sea veiw”
rachelwP1861GJ, 5 Apr 2017 | Read review
“Bayside with a water view”
, 30 Mar 2017 | Read review
“The high floors offer the best view.”
alanmN484CI, 27 Mar 2017 | Read review
“choose the ocean view”
joycec635, 22 Mar 2017 | Read review
5 of 5
Doubletree
US$95* /night
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Booking.comUS$110
Hotels.comUS$110
HotelQuicklyUS$114
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Prices are for 1 room, 2 adults
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