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About
#21 of 69 hotels in Cairns
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Value
Boasting uninterrupted views of the Coral Sea, and a stunning natural setting amidst landscaped tropical gardens, the oceanfront DoubleTree by Hilton Hotel Cairns is just a short walk from the city center, and Cairn's business, retail and entertainment districts. The hotel overlooks the picturesque Cairns Esplanade, and is just moments from Cairns Lagoon and Cairns Casino. Enjoy easy access to Cairns Convention Center and lots of attractions, including the World Heritage listed Daintree Tropical Rainforest and the Atherton Tablelands. The Great Barrier Reef departures terminal is 100m away, and Cairns International Airport is only 10 minutes' drive from our Cairns hotel. Our onsite tour desk will help you explore the wonders of this unique region.
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Property amenities
Car park
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Table tennis
Children's television networks
Wifi
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Wine / champagne
Vending machine
Kids pool
Highchairs available
Taxi service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Outdoor furniture
Picnic area
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Marina View
Languages Spoken
English, Hindi, Japanese
Location
100Great for walkers
Grade: 100 out of 100
87Restaurantswithin 0.5 km
18Attractionswithin 0.5 km
121-123 The Esplanade, Cairns, Queensland 4870 Australia
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2876Reviews66Q+A100Room tips
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This hotel was perfect. Walk in to the large reception. Room number 325. Wow. walking through what seems like a rainforest with plants growing in the middle of the hotel. On opening the door spectacular views over the Great Barrier reef. A nice pool area and outside bar. Everything you could need in your room. Hairdryer, tea and coffee, shampoo nice products in the bathroom. A lovely mixed breakfast and fresh omlettes cooked to order. A walk along to boats for your trip out to the Reef. Restaurants along the esplanade. You can refill your water bottles near the lifts. A small balcony to sit and listento the beautiful tropical noises.
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Date of stay: March 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Lovely fresh cooked meals breakfast and dinner
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Hotel's Favourite
This was our second stay. First time not so good but this time WOW. Room was Recently refurbished it was beautiful. Staff super friendly and professional. Love the cookies. A complimentary bottle of wine and parking in recognition of our Diamond status. Facilities are excellent. Location brilliant. So close to everything. Breakfast good. Can’t wait to return. Thank you Doubletree. You excelled this time. Everything we expect from Hilton. Congratulations
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: Book in advance. Beach side room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Monique B, Marketing at DoubleTree by Hilton Hotel Cairns
Responded 29 Aug 2023
Dear Janeane1965, thank you for taking the time to write a review about your recent stay at DoubleTree by Hilton Cairns on Tripadvisor. We are thrilled you enjoyed our waterfront location and felt well looked after by the staff. We look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Central water front hotel with balconies….. but if you want the water front you you must book that. Clean and tidy, but not the Hilton standard you’d expect.. beautiful foyer and court yard greenery and fishpond, but Bine Bar a walk up window and pool and spa in desperate need of maintenance and repair. Front reception staff are wonderful and very helpful….. birthday break and on the day found chocolate, wine and card in the room…. very thoughtful Housekeeping hit and miss, sometimes face cloths left and sometimes not. Not advised about Hilton Honours until checking out which meant no wifi for 5 days which would have been useful as local free wifi was hit and miss! Car parking was easy to access but limited so be aware. All in all a pleasant place but not worth the Hilton pricing.…
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip: Pick the room you want when you book and limited parking….. ask about Hilton Honours to get free...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This is not like any Doubletree I've stayed at before. The rooms are more what you would expect from a motel. There was black mold all over the bathroom ceiling and pieces of black dirt would fall from the fans every time I ran the AC. It was disgusting and I felt dizzy after spending the night. There are also black marks ALL over the mirror and the refrigerator door - it was pretty jarring to look at. I would not recommend staying here, the only positive aspect of my stay was that it was close enough to walk to the reef terminal for my boat trips to the reef.
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Date of stay: September 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We had a lovely room with a balcony looking towards the Esplanade. Staff at the hotel were friendly and efficient and created a nice, relaxed vibe. Location was really easy too. Food had good gluten free options. Only downside was a steak that was served cold and the kitchen closed earlier than we were prepared for (on the first night).
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I stayed just for the one night before travelling to Fitzroy Island. As recognition of my Gold status, I received an upgraded room with complimentary wine and chocolate. However, my room was quite noisy, situated overlooking a busy intersection and close to the lift which was the opposite of what was in my profile. I would have asked for a new room if staying more than one night, but Luse at the front desk compensated me for their error, very nice of her. The room was good, small bathroom, but clean except for the front of the fridge which needs replacing. Bed was comfortable, but a top sheet would be appreciated, not just a doona. Pool was great for swimming laps(about 20m long), but I do not think they heat it as it was only 24(75) degrees. There is also a spa. Breakfast buffet was quite good, but not fantastic. It is opposite the Cairns Aquarium and close to the waterfront. Some very nice walks both directions.…
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Date of stay: August 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Try to get a room which does not face the road.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Monique B, Marketing at DoubleTree by Hilton Hotel Cairns
Responded 2 weeks ago
Dear DerekHume, thank you for taking the time to write a review about your recent stay at DoubleTree Cairns on Tripadvisor. We are thrilled you enjoyed our waterfront location and felt well looked after by the staff. We look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not worth the money in our opinion. Rooms were nicely renovated and staff friendly but our room was very noisy (overlooking RSL) and breakfast buffet was very sub-standard. No top sheet just a doona which we didn't like and nothing at all in mini bar when we arrived tired. Some bottled water (even over priced!) would have been appreciated.
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Ask for room away from the RSL!! Ask for your room not be sprayed with fragrance when being made...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Monique B, Marketing at DoubleTree by Hilton Hotel Cairns
Responded 27 Aug 2023
Dear DaniellegB6023SO, we sincerely apologise that the room and breakfast was not up to your standard. I have passed on your concerns to the hotel manager to address. We hope this will not deter you from staying at the DoubleTree by Hilton Cairns again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Doubletree was pretty much as expected and an aberage resort location hotel. This one is getting older and itb shows. The rooms were large and basic, thefit the same and service as you ecpect.Interente was not performing well. Overall , as expected as as good as most along the Cairns waterfront.
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Date of stay: August 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Monique B, Marketing at DoubleTree by Hilton Hotel Cairns
Responded 6 Aug 2023
Dear Oldjack, thank you for taking the time to write a review about your recent stay at the DoubleTree by Hilton Cairns on Tripadvisor. We are pleased you enjoyed your stay and we look forward to welcoming you back again in the future. Kind regards, Monique - Marketing and Communications
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Friendly staff at reception but not so nice staff at vines Bar by the pool. Rooms Was spacious with 2 double comfortable beds view of traffic intersection at Aquarium.Bathroom super tiny,not even 2 persons could be in there.Big TV 📺, cool aircon. Housekeeping lacked consistently, leaving chemical spray bottle in my bathroom, once left only 1 towel,no face washers another time,empty tissue box. The pool was lovely and clean,but was disappointed with attitude of staff khaing on our arrival to purchase drinks at poolbar. He's body language wasn't positive but annoyed that I challenged a incorrect prices on drinks list. He charged me twice which took 2 days to fix up !! Better training of staff is needed when paying top dollar to stay here. There was glasses and plates left out all night and left there all day as well,it's not a nice look.The spa pool has OHS issue as it needs another step to get into the spa as hand railing isn't enough to get in. Cannot comment on breakfast as thought it was overpriced at $36. I did love the design of this hotel 🏨, it must be over 25 years old.This hotel is in fabulous location, close to dining. Overall a relaxing and comfortable stay.Erica at tour desk was lovely to chat with and was helpful. …
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Date of stay: July 2023Trip type: Travelled with family
Room Tip: Free parking on the street as hotel charges $10 a night for car 🚗
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Monique B, Marketing at DoubleTree by Hilton Hotel Cairns
Responded 6 Aug 2023
Dear Elisams5, thank you for taking the time to write a review about your stay at DoubleTree by Hilton Cairns on Tripadvisor. We sincerely apologise for any inconvenience caused by the housekeeping and your experience at the pool bar. I have passed on the message to the manager to address the situation as this is not reprehensive of Hilton values. We hope this will not deter you from staying at our hotel again in the future. Kind regards, Monique - Marketing and Communications
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff were lovely, room was spacious, bed was comfy. The room was a bit run down, damaged cabinet, balcony door didn’t lock, it was clean but not pristine, there are no movies channels or the ability to cast to the tv from your device.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: July 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Monique B, Marketing at DoubleTree by Hilton Hotel Cairns
Responded 16 Jul 2023
Dear Danielle, thank you for taking the time to write a review about your recent stay at DoubleTree by Hilton Cairns on Tripadvisor. We sincerely apologise the hotel was not up to your standard. However, we are pleased you felt well looked after by our staff. We hope this will not deter you from staying at our hotel again in the future. Kind regards, Monique - Marketing and Communications
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$137 - US$211 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn cairns hotel cairns, cairns holiday inn
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
237
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Claim Your ListingDOUBLETREE BY HILTON HOTEL CAIRNS: UPDATED 2023 Reviews, Price Comparison and 1,457 Photos (Queensland) - Tripadvisor
Frequently Asked Questions about DoubleTree by Hilton Hotel Cairns
Which popular attractions are close to DoubleTree by Hilton Hotel Cairns?
Nearby attractions include Cairns Aquarium (0.2 km), Muddy's Playground (0.2 km), and Esplanade Boardwalk (0.4 km).
What are some of the property amenities at DoubleTree by Hilton Hotel Cairns?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at DoubleTree by Hilton Hotel Cairns?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at DoubleTree by Hilton Hotel Cairns?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel Cairns?
Yes, a parking garage, secured parking, and street parking are available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Cairns?
Conveniently located restaurants include Gelocchio, Cairns Burger Cafe, and Devine Gelato.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Cairns?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is DoubleTree by Hilton Hotel Cairns located near the city centre?
Yes, it is 0.2 km away from the centre of Cairns.
Are any cleaning services offered at DoubleTree by Hilton Hotel Cairns?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel Cairns offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel Cairns?
The staff speaks multiple languages, including English, Hindi, and Japanese.