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DoubleTree by Hilton Hotel Cairns

Booking.comUS$78*
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#11 of 64 Hotels in Cairns
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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DoubleTree by Hilton Hotel Cairns
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2,044 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Cairns
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Showing 1,865: English reviews
Reviewed 3 weeks ago via mobile

Stayed at the Doubletree for four nights following a couple of months of traveling around Oz. Initially we were given a twin room rather than a double but the hotel rectified this with no fuss whatsoever- and sent us a complimentary bottle of wine to make up for it. Staff were always helpful and friendly and the attached bottle shop/...

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Helpful?
Thank Joseph P
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

Portsmouth, Virginia
Reviewed 3 weeks ago

Accommodations were clean and layout was neat. It is an open air structure with ponds & tropical plants in the center. The ponds are filled with Barramudis, which are feed Monday, Wednesdays & Fridays at 1:00 pm. We missed the feedings but watch the fish was neat. Even more interesting is watch the seagull sized bats fly overhead on the...

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Helpful?
Thank NEDENISE
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

Lancs
Reviewed 3 weeks ago

Stayed here on the 21st April for four nights. The first room we were shown was very disappointing - it had no balcony and was overlooking another hotel. We chose to pay a small upgrade for a room with a balcony which was nicer. Can't fault any of the staff, they all gave fantastic service. The WiFi was a bit...

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Helpful?
Thank helen89Lancs
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

I was delighted to read that your stay was so enjoyable. Your positive feedback and constructive comments are greatly appreciated. I hope we may welcome you back to DoubleTree Cairns in the future.

Washington DC, District of Columbia
Reviewed 3 weeks ago via mobile

On a recent trip to Cairns with my wife I had to book two nights at hotels before and after a dive trip, and as a HHonors member, I spilt my nights between the city's two Hilton properties. This one was superior. Much of this had to do with the hotel's favorable location along the Esplanade- Cairns' main waterfront promenade....

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1Thank GarrettDC
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

I was delighted to read that your stay was so enjoyable. It is our goal to ensure that every guest experience is as positive as yours so your feedback is greatly appreciated. I will be sure to pass your great comments onto our fantastic team members and a special mention to Giovannie. I hope we may welcome you back to...

Reviewed 3 weeks ago via mobile

We found this hotel to be a good value . It is close to airport and walking into city center. Never need for a car . The breakfast is expensive so I suggest going out as food is okay and price is high. Rooms are clean and our view was great.

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Helpful?
Thank Carey C
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! Thank you for the feedback on the breakfast prices - we will review our current price and discuss with our Executive team. We look forward to welcoming you back to the hotel in the near future.

Crystal Lake, Illinois
Reviewed 3 weeks ago

Wifi was very inconsistent. I asked Joshua above it the wifi in the lobby. He came to our room and called Hilton IT in Sydney trying to solve the problem. After 45 minutes, I decided it was easier to use the iPad in the lobby. Joshua went beyond the call of duty.

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Helpful?
Thank thtews
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our internet service. Our Executive Team is reviewing your comment regarding the internet connection to ensure they are used to improve our guest's experience. We hope you will consider staying...

Salt Lake City, Utah
Reviewed 3 weeks ago

Friendly staff but uncomfortable beds and I didn't know it was an open air room access which was noisy. Nice rooms but the water pressure was a drizzle with luke warm water. Pretty good access to the esplanade but after following a stay at the Hilton Sydney it was a big step back!

Review collected in partnership with DoubleTree by Hilton
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Thank R Scott N
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for taking the time to complete a TripAdvisor review following your recent stay at DoubleTree by Hilton Cairns. It is important to receive feedback from our guests to ensure our standards are maintained, if not improved upon so your constructive comments are greatly appreciated. I hope we may welcome you back to DoubleTree Cairns in the future to...

Pons, France
Reviewed 3 weeks ago

Stayed 3 nights and we were given a spacious room with a small balcony at the front of the hotel overlooking the shoreline as opposed to the town centre. The hotel is well located for the town centre and there are hundreds of restaurants to choose from within 10 minutes walk. The drinks and meals in the hotel are a...

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Helpful?
Thank peter w
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for taking the time to review our Hotel. I do hope your time in Cairns was enjoyable. It is important to receive feedback from our guests to ensure that our standards are maintained, if not improved upon. I am sorry to hear that there were some issues regarding your stay, however I appreciate you taking the time to...

Victor Harbor, Australia
Reviewed 4 weeks ago via mobile

Prepaid $25 for the cooked breakfast (more expensive if one is to pay at the restaurant), such a disappointment. The best (palatable) item is the (canned) baked beans. Should have gone with instinct. Short Walking distant to the eating strip, cheaper and way better quality.

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1Thank david l
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for taking the time to complete the TripAdvisor review following your recent stay at DoubleTree by Hilton Cairns. I do appreciate the feedback on the Breakfast offering and have passed this to my Executive Chef for review and action - be assured these comments are taken seriously. I hope we may have the opportunity to welcome you back...

Reviewed 4 weeks ago via mobile

Fast check in, free wifi if you are / sign up for Hilton Honours points (premium wifi isn't that good in terms of connection or speed though), fairly spacious room (deluxe king with ocean view), big balcony, great views, central location, comfy(ish) bed, food from bar at lunchtime was dreadful but very friendly service from lady behind bar. From feedback...

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Helpful?
Thank Deborah H
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

It is through your valuable feedback that we are able to gain first-hand customer insight of our performance allowing us to monitor and improve our services by focusing on your needs as a valued guest. Please be assured that your feedback will be communicated further with our heads of department. I hope we may have the opportunity to welcome you...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Boasting uninterrupted views of the Coral Sea, and a stunning natural setting amidst landscaped tropical gardens, the oceanfront DoubleTree by Hilton Hotel Cairns is just a short walk from the city center, and Cairn's business, retail and entertainment districts. The hotel overlooks the picturesque Cairns Esplanade, and is just moments from Cairns Lagoon and Cairns Casino. Enjoy easy access to Cairns Convention Center and lots of attractions, including the World Heritage listed Daintree Tropical Rainforest and the Atherton Tablelands. The Great Barrier Reef departures terminal is 100m away, and Cairns International Airport is only 10 minutes' drive from our Cairns hotel. Our onsite tour desk will help you explore the wonders of this unique region. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Cairns

Address: 121-123 The Esplanade, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $142 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — DoubleTree by Hilton Hotel Cairns 4.5*
Number of rooms: 237
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hilton EMEA, Orbitz, Travelocity, Expedia, Priceline, Hotwire, Cancelon, Cheap Tickets, Evoline ltd, getaroom.com, TripOnline SA, HotelQuickly and Hotel.de so you can book your DoubleTree by Hilton Hotel Cairns reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Cairns Hotel Cairns
Cairns Holiday Inn
DoubleTree By Hilton Hotel Cairns Queensland
Hotel Style:
#6 Business Hotel in Cairns
#9 Luxury Hotel in Cairns
#9 Family Hotel in Cairns
#11 Romantic Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Cairns staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Cairns staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Views of the water available upon request but mountain views are better.”
V295FElisal, 16 May 2017 | Read review
“Water views good but noisy external bar at night”
946fredl, 15 May 2017 | Read review
“Ask for a room away from the pool area”
532elliea, 11 May 2017 | Read review
“I have always chosen se view rooms. Stunning.”
brendanc2016, 30 Apr 2017 | Read review
“pay for the upgrade for the balcoy”
65kellied, 16 Apr 2017 | Read review
5 of 5
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US$78* /night
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Prices are for 1 room, 2 adults
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