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DoubleTree by Hilton Hotel Cairns

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Traveller (793)
Room & Suite (372)
Dining (52)
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Overview
  • Excellent34%
  • Very good45%
  • Average16%
  • Poor3%
  • Terrible2%
Travellers talk about
“double tree”(107 reviews)
“holiday inn”(151 reviews)
“barramundi”(102 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel Cairns
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,374)
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531 - 535 of 2,153 reviews
Reviewed 6 October 2016

My husband and I recently stayed at the Double Tree Hilton in Cairns for 2 nights. We had a wonderful experience that began with check-in. Staff were extremely helpful, check in was fast and we had a fantastic view from our room. It was very...More

Review collected in partnership with DoubleTree by Hilton
Thank Julia H
Response from doubletreecairns2016, General Manager at DoubleTree by Hilton Hotel CairnsResponded 10 October 2016

Thank you for taking a moment to share your experience. I am pleased to hear you had an enjoyable stay with us along with our warm and caring service. Thank you for the 5 star review, our aim is to have every guest experience as...More

Reviewed 5 October 2016

This was a decent hotel. the rooms are decent but I was a little disappointed in the hotel itself. It is pretty run down. They do a lot to try and keep it up but it is showing its age. I just expected more from...More

Thank Daniel B
Response from doubletreecairns2016, General Manager at DoubleTree by Hilton Hotel CairnsResponded 7 October 2016

Thank you for taking the time to complete the TripAdvisor review following your recent stay at DoubleTree by Hilton Cairns. It is important to receive feedback from our guests to ensure that our standards are maintained, if not improved upon. I apologise you did not...More

Reviewed 4 October 2016

Stayed on 1 July 2016 for 3 nites. Room is standard, no amenities!, and the wall is very thin, we can hear the toilet flushing from the room beside us, its quite annoying when we are trying to sleep. Breakfast is standard. Location is quite...More

Thank Yulie22
Response from doubletreecairns2016, General Manager at DoubleTree by Hilton Hotel CairnsResponded 5 October 2016

Thank you for taking the time to complete the Trip Advisor review following your recent stay at DoubleTree by Hilton Cairns. I was disappointed to read your comments and to see that our standards did not meet your expectations. We regularly receive positive comments from...More

Reviewed 3 October 2016 via mobile

We came here never hearing if this hotel Our welcome on arrival was simply wonderful and refreshing We didn't like our room and the staff changed us at a very difficult time which shows the calibre of the people working here The breakfast was very...More

Thank Duckamilton
Response from doubletreecairns2016, General Manager at DoubleTree by Hilton Hotel CairnsResponded 5 October 2016

Thank you for taking the time to share you experience following your recent stay at DoubleTree by Hilton Cairns. I was delighted to read that your stay was so enjoyable. It is our goal to ensure that every guest experience is as positive as yours...More

Reviewed 2 October 2016

We stayed here for only one night while passing through. The location of this hotel is perfect - not too close to the noisy city center but only a very short walk away. We found the rooms clean and comfortable but the open corridors may...More

Thank LiveMyDreams
Response from doubletreecairns2016, General Manager at DoubleTree by Hilton Hotel CairnsResponded 5 October 2016

Thank you for the Trip advisor review. I was delighted to read that your stay was so enjoyable. It is our goal to ensure that every guest experience is as positive as yours so your feedback is greatly appreciated. I hope we may welcome you...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$105 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Cairns
#9 Family Hotel in Cairns
#11 Luxury Hotel in Cairns
#11 Romantic Hotel in Cairns
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Cairns
#9 Family Hotel in Cairns
#11 Luxury Hotel in Cairns
#11 Romantic Hotel in Cairns
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (793)
Room & Suite (372)
Dining (52)
Pool & Beach (44)
Amenities (17)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Ann C
15 October 2017|
AnswerShow all 7 answers
Response from Equivoco | Reviewed this property |
Breakfast was included as part of my rate but I found it very poor quality and wouldn't recommend it. There are many places to eat a short walk away.
2
Votes
Lesley G
11 October 2017|
AnswerShow all 6 answers
Response from JM1609 | Reviewed this property |
Yes, all complimentary.
1
Vote
CassandraJane000
5 October 2017|
AnswerShow all 4 answers
Response from Sjjohanson | Reviewed this property |
I believe so, I think I remember seeing ash trays there. I will be there on Saturday, will check
1
Vote
Room Tips
"Top Floor has amazing views of Cairns ocean"
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"Ask for mountain views"
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"Not all rooms have a balcony , we had city / mountain view with balcony traffic noise wasn't a problem"
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"Spring for an oceanfront suite!"
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