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43 Esplanade, Cairns, Queensland 4870 Australia
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Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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A note from Pacific Hotel Cairns
Updated 01/06/20

About

#13 of 70 hotels in Cairns
Location
Cleanliness
Service
Value
Located on the Esplanade overlooking Trinity Harbour, the Pacific Hotel Cairns offers guests stunning views from private balconies and provides easy access to the nearby Reef Fleet Terminal, shopping precinct, casino and Esplanade Lagoon. The modern rooms offer comfortable accommodation all travellers. You’ll enjoy the view from the private balcony from the rooms above the forth floor plus free Wi-Fi, flat screen TV, work desk, ensuite and room service (limited hours). For families we offer dual-key rooms. If you’re looking for a luxurious upgrade, you can’t go past our new Tropical Luxe Room Collection on the second and third levels. Stay in the same great location with 5-star quality in these thoughtfully designed guest rooms. Lush furnishings, over-sized flat screen TVs, Italian ensuites with some featuring double vanities and free-standing bathtub. No visit to Cairns is complete without enjoying the unique, award-winning cuisine at the Hotel’s Bushfire Flame Grill Restaurant. Dive into the all-you-can-eat Brazilian inspired BBQ Churrasco experience. Our Pacific Hotels Care Policy has been in place since March 2020 in direct response to Covid-19. This includes increased cleaning, staff training and adapted services for the wellbeing of out staff, guests and community.
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Property amenities
Secured parking
Pool
Bar / lounge
Diving
Hiking
Taxi service
Meeting rooms
24-hour security
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Kids' meals
Vending machine
Snorkelling
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Private balcony
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Iron
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Room types
Mountain view
Ocean view
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
City View
Languages Spoken
English, Japanese, Portuguese
Hotel links
Special Price:15% off room rate
1143Reviews34Q+A100Room tips
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Webby wrote a review 26 Sep
Queensland, Australia1 contribution
We had a lovely stay at the Pacific Hotel. The hotel was conveniently located near the esplanade, cafes and restaurants. The rooms were clean and comfortable with fabulous views (from the ninth floor). The staff were friendly and accomodating staff.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Pacific Partner, Guest Services / Front Office at Pacific Hotel Cairns
Responded 3 days ago
Thank you for taking the time to leave a review. We are chuffed that you had such a wonderful stay with us, enjoying our central location and the fabulous view from your room! We hope you had a terrific time exploring Tropical North Queensland and we hope to welcome you back to Pacific Hotel Cairns again soon. Cheers, Justin - Guest Experience Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kenjagol wrote a review 11 Sep
Mackay, Australia8 contributions7 helpful votes
+1
Hotel's Favourite
Very impressed and pleasantly surprised with the Pacific hotel. We had a tropical luxe premium room and it was stunning. The room was huge with a massive bathroom and high ceilings. The Lobby and pool areas were beautiful. The location is excellent with a short walk to the Marina and beautiful esplanade. Overall great value for money and we felt very spoilt.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Pacific Partner, Guest Services / Front Office at Pacific Hotel Cairns
Responded 2 weeks ago
Thank you for taking the time to leave such an amazing review. We are thrilled to hear that you enjoyed your stay in our Tropical Luxe premium room collection and that you enjoyed our central location in the hub of Cairns! We hope you had a fantastic time exploring all of the beautiful Queensland surrounds and we hope to welcome you back again soon. Cheers, Justin - Guest Experience Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paul M wrote a review 26 Sep
Brisbane, Australia8 contributions4 helpful votes
I have stayed over many years and it is a great hotel but getting tired. I stay for the convenient location, view and generous room size. Hopefully the rooms will soon be freshened up because it is becoming expensive for what to get.
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Date of stay: September 2022
Value
Cleanliness
Service
Room Tip: Get an 01 room for wrap around balconies but you do pay more for straight up ocean views.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Pacific Partner, Guest Services / Front Office at Pacific Hotel Cairns
Responded 3 days ago
Hi Paul. We appreciate the feedback and your repeat stays with us at Pacific Hotel Cairns! We are glad to hear that you enjoy our central location and the views from your room. We are always looking for ways to improve our offering for our guests, which is why we have undergone a variety of room refurbishments, which can be found on our website! We hope you had a terrific trip to the Tropical North and we hope to welcome you back again soon. Cheers, Justin - Guest Experience Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Myles wrote a review 24 Sep
47 contributions1 helpful vote
We started off in Cairns for a three week holiday staying here for our first few nights. The room was very nicely air conditioned, the shower and bath were excellent, the pool was a nice feature on the third floor for a gentle swim before hitting the town and the staff were helpful whenever we needed them. A place that's only 15 minutes by car from the airport so it's not overly far to travel to when you first arrive.
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Date of stay: September 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Pacific Partner, Guest Services / Front Office at Pacific Hotel Cairns
Responded 3 days ago
Hi Myles. Thank you for taking the time to leave a review. We're thrilled to hear that you had a terrific stay with us, enjoying and making use of our central location and pool area! We hope you had a wonderful time on the rest of your holiday and we hope to welcome you back again soon. Cheers, Justin - Guest Experience Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karlee B wrote a review 22 Sep
Mackay, Australia157 contributions87 helpful votes
We booked this hotel based on the excellent location - we were easily able to walk around the Cairns CBD. The room was beautifully decorated (a Tropical Luxe room). Arriving with several suitcases, a baby and a pram, we were advised our room was on the third floor, which resulted in us having to walk down several flights of stairs with all our bags. When we were heading out, I mentioned this to the staff member concerned and he was not interested in taking this feedback at all - however, the other staff member was very friendly and apologised for this. Upon arriving in our room, which was absolutely spotless, we noticed the TV did not switch on and there was only one towel provided. These things were dealt with straight away and we really enjoyed our stay. We went to have breakfast at the restaurant downstairs - there is a good variety of food that you would expect for a $25 buffet breakfast. The staff member advised the charge would be added to our room but did not assist us any further, I was unable to find anyone to help us with a high chair for our baby, so we ended up going back and asking her for help. The pool was lovely and there was also plenty of seating in the pool area in the shade. Parking is also easy and secure. We really enjoyed our stay. While the service is not at the level of other hotels in the area, the issues we had were only small and we would stay here again.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Pacific Partner, Guest Services / Front Office at Pacific Hotel Cairns
Responded 3 days ago
Thank you for taking the time to leave such an in-depth review. We really appreciate all of the guest feedback that comes our way, and the comprehensive overview of your recent stay with us will help improve our service offering in the future! We are glad to hear that you enjoyed your stay with us and made use of our central location in Cairns. We hope you had a terrific time exploring Tropical North Queensland and we hope to welcome you back to Pacific Hotel Cairns again soon! Cheers, Justin - Guest Experience Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lou WORLD Traveler wrote a review 21 Sep
7 contributions
Good average hotel. Very essential concierge service. No one at the door to help you out at arrival if you have big bags at the entrance. Great location. Cheap quality fornitures in the room. They offer a tv set with netflix on the remote....but the netflix app is not even donwloaded on tv and not downloadable. I like to know if the hotel assigns me a room with communicating door BEFORE i enter my assigned room, just as a matter of fact that you hear all neighbour's chats from the communicating room during their stay. Privacy is definitely less guaranteed. We were lucky not to have had noisy neighbors, but had to clearly listen to all their discussion one of the 2 mornings of our stay. That's because communicating doors never offer acoustic privacy. A very good hotel doesn't do that.
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Good hotel, with small improvements on the attitude and service it could be a great hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Johanna F wrote a review 20 Sep
2 contributions
Wonderful hotel and facilities. Would definitely stay there again. Rooms very spacious and well thought out. Bathroom gorgeous. Helpful staff and good location to great restaurants. Hopefully we will be back soon. Would book this hotel again.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Pacific Partner, Guest Services / Front Office at Pacific Hotel Cairns
Responded 3 days ago
Thank you for taking the time to leave such a terrific review. We are thrilled to hear that you had such a great stay in our spacious accommodation and enjoyed/made use of our central location in Cairns! We hope you had a great trip to Tropical North Queensland and we look forward to welcoming you back again soon. Cheers, Justin - Guest Experience Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Siv-2 wrote a review 19 Sep
Melbourne, Australia4 contributions2 helpful votes
Pacific Hotel in Cairns for us was a great experience. The room was clean, spacious and had a terrific view of the surrounding city and sea. The single beds were true single so not ideal for a taller or larger person but we opted for singles as a large double is also not roomy. The breakfast is generous and reasonably priced as was the hotel in general. My only suggestion is to provide more staff for check in as that was a bit chaotic through no fault of the staff who were all really helpful but simply there were not enough to handle the quantity of guests consistently arriving and we stayed mid week. They needed help. Overall we really enjoyed our stay and the location is perfect for city sight seeing. Terrific hotel. Thank you. Louise.
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Date of stay: September 2022
Value
Service
Sleep Quality
Room Tip: View to the sea is great with a city view included.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Pacific Partner, Guest Services / Front Office at Pacific Hotel Cairns
Responded 3 days ago
Thank you for taking the time to leave a review. We are thrilled that you had a terrific stay with us, making use of our central location and enjoying the view from your room! We hope you had a wonderful time exploring the Tropical North and we hope to welcome you back to Pacific Hotel Cairns again soon. Cheers, Justin - Guest Experience Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ellen D wrote a review 18 Sep
Adelaide, Australia40 contributions32 helpful votes
Location, staff, room and bed all great. Pity about the noise. EVERY night outside noise (especially from unnecessarily loud music from bicycle with passengers circling constantly), general street noise and closing doors didn't allow for a good sleep. We realize property is older but soundproofing certainly needs to be looked at. Buffet breakfast ok for $25 head but nothing special.
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Date of stay: September 2022
Value
Service
Sleep Quality
Room Tip: Ask for a higher room as far away from street noise as possible.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Robert B wrote a review 18 Sep
1 contribution
We’ll maintained and friendly establishment Obviously an older hotel but has been fully refurbished internally. needs same to be done to exterior and pool area Balcony need a table breakfast ok but not exceptional. Location is fantastic and generally good value for money
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Pacific Partner, Guest Services / Front Office at Pacific Hotel Cairns
Responded 4 days ago
Thank you for taking the time to leave feedback from your recent stay with us, Robert. We're happy to hear that you enjoyed our recent refurbishments and our central location in the heart of Cairns! We hope you had a wonderful time checking out all the surrounding Tropical North Queensland beauty and we hope to welcome you back again soon. Cheers, Justin - Guest Experience Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$116 - US$195 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pacific international cairns, hotel pacific international
FORMERLY KNOWN AS
Pacific International Hotel
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
207
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Frequently Asked Questions about Pacific Hotel Cairns
Which popular attractions are close to Pacific Hotel Cairns?
Nearby attractions include Esplanade Boardwalk (0.3 km), Cairns Museum (0.3 km), and Cairns Esplanade Lagoon (0.4 km).
What are some of the property amenities at Pacific Hotel Cairns?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Pacific Hotel Cairns?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Pacific Hotel Cairns?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pacific Hotel Cairns?
Yes, secured parking is available to guests.
What are some restaurants close to Pacific Hotel Cairns?
Conveniently located restaurants include Falafellicious, Cruze Coffee, and Snoogies.
Are there opportunities to exercise at Pacific Hotel Cairns?
Yes, guests have access to a pool during their stay.
Is Pacific Hotel Cairns located near the city centre?
Yes, it is 0.7 km away from the centre of Cairns.
Are any cleaning services offered at Pacific Hotel Cairns?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Pacific Hotel Cairns?
The staff speaks multiple languages, including English, Portuguese, and Japanese.
Does Pacific Hotel Cairns have any great views?
Yes, guests often enjoy the harbour view available here.