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Pacific Hotel Cairns

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#7 of 66 Hotels in Cairns
Certificate of Excellence
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1 room 2 adults 0 children
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Pacific Hotel Cairns
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389 Reviews from our TripAdvisor Community

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Showing 314: English reviews
Cheshire, England
Reviewed 21 April 2016

This was our first visit to Australia and the Pacific Hotel was our first 'port of call'. We were not disappointed! The room was fabulous and we had a 'sea view' from our balcony. Excellent accommodation, with plenty of storage for clothes. We were on the 10th floor. There is a room on this floor which contains a washing machine...

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Helpful?
Thank Shuffy
Gregor D, Manager at Pacific Hotel Cairns, responded to this review

Thanks for the very complimentary review. For the benefit of other people reading, we have coin laundries on every second accommodation floor. Current charges are $6 for a wash or to use the dryer. Laundry powder is $1 per wash.

Hervey Bay, Australia
Reviewed 20 April 2016 via mobile

We stayed here about 5 years ago. I think it's had a spruce up during that time. The location is perfect for the marina and heading out on boat trips. Staff were all friendly and helpful (reception / bar / room cleaner ) . We didn't have the Brazilian BBQ due to limited time but it looked and smelt delicious....

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Helpful?
Thank Bec T
Gregor D, Manager at Pacific Hotel Cairns, responded to this review

Dear Bec. Thanks for taking the time to write this great review. Our official star rating is 4.5 only, but we aim to provide services above that.

Maryland
Reviewed 19 April 2016 via mobile

The Pacific Hotel was in an excellent location. Easy to get to harbor, good restaurants and walking areas. Accommodations were clean and spacious with nice view. Staff was professional, pleasant, and informative of Cairns. We were very tired from long trip across the world and they made the reception excellent. Highly recommend.

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Helpful?
1Thank howard_dorothy
Gregor D, Manager at Pacific Hotel Cairns, responded to this review

Dear Howard, your complimentary review of our staff is much appreciated.

Reviewed 17 April 2016 via mobile

Absolutely fantastic hotel. We could not of had a better hotel partner. Our whole crew loved our stay. Great rooms,friendly service,clean and fresh rooms. Super comfy beds made for a great night sleep. Bushfire restaurant downstairs was perfect. Great buffet breakfast and awesome dinner variety. Certainly our number one pick in Cairns for accommodation. Thanks guys.

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Helpful?
Thank INBA T
Gregor D, Manager at Pacific Hotel Cairns, responded to this review

Thanks! We enjoyed working with INBA as well for the inaugural event in Cairns.

malaysia
Reviewed 17 April 2016 via mobile

I spent 4 nights in this hotel with a great location. Everything is walking distance from here. ...restaurants, pubs, shopping, esplanade. Front desk crew is very helpful and polite. I loved the breakfast too. There is Brazilian BBQ in the restaurant in the evening . I highly recommend to try the dinner. There is park right in front with jogging...

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Helpful?
Thank genikebest
Gregor D, Manager at Pacific Hotel Cairns, responded to this review

Thanks for recommending dinner at Bushfire Flame Grill.

Crewe, United Kingdom
Reviewed 15 April 2016

This hotel is beautiful, clean and staff are polite and helpful. The room we had was on the fourth floor with amazing views both over the lagoon park and over to the rain forest. Room 403 was spacious with balcony and was quiet at night . Would recommend the breakfasts and the Australian BBQ grill, both good value for money....

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Thank kathj198
Gregor D, Manager at Pacific Hotel Cairns, responded to this review

Thanks for the detailed review. As our rooms are sideways to the water the higher the room the better the view from the balcony is.

Gold Coast, Australia
Reviewed 14 April 2016

Stayed here for work, right in the center of town and near the casino. Rooms are large and also has parking too. Would stay here again as easy to get too and from and close to the beach and all restaurants

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Helpful?
Thank shan9
Gregor D, Manager at Pacific Hotel Cairns, responded to this review

Thanks for the positive review.

Geneva
Reviewed 12 April 2016

The hotel is very well located, right on the Esplanade, so close to restaurants, shops and the lagoon. Our room was spacious and comfortable. Staff was friendly. There is parking available for hotel guests, which is convenient. Breakfast is pricey but we were provided with a discount voucher at reception, which made it good value for money at the end....

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Thank LaYayita
Gregor D, Manager at Pacific Hotel Cairns, responded to this review

Dear LaYaita, thanks for taking the time to write a review with "Staff were friendly" as we want all guests to have an enjoyable stay at the Pacific.

Tokyo, Japan
Reviewed 12 April 2016

Pacific hotel is a nice hotel on a good location. The room was big enough and had a mini bar and tv. The pool looked really boring, so it is nicer to go to the lagoon of Cairns which is just a 5 minute walk. The breakfast was ok, but for 30 AUD it could be better I guess. Although...

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Helpful?
Thank StephanieVantongelen
Gregor D, Manager at Pacific Hotel Cairns, responded to this review

Hi Stephanie, thanks for your review. Our rooms don't have minibars, but we do have a variety of minibar packs that can be ordered to your room. We agree that our pool is more appropriate for guests wanting a private place to relax and that the Esplanade Lagoon has a lot more activity with local buskers and is always busier.

West Coast
Reviewed 11 April 2016

For location, service and amenities, the Pacific Hotel can't be beat. Some may argue that five stars puts this hotel in the category of the Hilton a block away, but more foliage on the grounds of a hotel doesn't impress me. The front desk staff at the Pacific were outstanding. Rooms Manager, John Parsons even helped us with our bags....

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1Thank MuTheta
Gregor D, Manager at Pacific Hotel Cairns, responded to this review

Thanks very much for this great review. We hope you had a relaxing stay in Cairns.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Location, location, location. The Pacific Hotel Cairns is conveniently located on the picturesque Esplanade overlooking Trinity Harbour and opposite the departure terminal to the Great Barrier Reef. Only a short walk to the resort style Esplanade Lagoon, waterfront boardwalks, tropical parklands, Casino and shopping precinct .Beautifully appointed rooms have balconies offering fantastic views. Onsite is a swimming pool, Sugarcane Rhumbar and Bushfire Flame Grill Restaurant offering Brazilian inspired, Australian style BBQ. ... more   less 

Additional Information about Pacific Hotel Cairns

Address: Cnr The Esplanade & Spence St | PO Box 2325, Cairns, Queensland 4870, Australia (Formerly Pacific International Hotel)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $157 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pacific Hotel Cairns 4.5*
Number of rooms: 176
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Also Known As:
Pacific International Cairns
Hotel Pacific International
Pacific Hotel Cairns Queensland
Hotel Style:
#6 Luxury Hotel in Cairns
#9 Business Hotel in Cairns
#13 Family Hotel in Cairns
#16 Romantic Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Pacific Hotel Cairns staff and other travellers.
18 questions
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New Jersey
over a year ago
Midwest
4 months ago
New York City, New York
5 months ago
Cardiff, United Kingdom
over a year ago

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Questions? Get answers from Pacific Hotel Cairns staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It would be all good...”
 of 5 bubbles dianes248, 14 Feb 2017 | Read review
“Corner rooms are the bigger one”
 of 5 bubbles dee_swam, 13 Feb 2017 | Read review
“Balcony opposite the casino”
 of 5 bubbles Clive441, 28 Jan 2017 | Read review
“If you don't wish to be woken early in summer take a room on the western or southern side.”
 of 5 bubbles wildbrumby58, 5 Jan 2017 | Read review
“Best views obviously from the top floor rooms.”
 of 5 bubbles Conny1955, 27 Dec 2016 | Read review
5 of 5