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295 Sheridan St, Cairns, Queensland 4870 Australia
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About

#14 of 70 hotels in Cairns
Location
Cleanliness
Service
Value
The Cairns Sheridan Hotel is the closest hotel to the Cairns International Airport and 3kms from Cairns City Centre, there are scheduled buses to and from downtown. The hotel has just completed a full renovation to all accommodation rooms. Now with new rooms and COVID safe accreditation the Cairns Sheridan Hotel is the perfect place for your accommodation in Cairns. Sightseeing tours can be booked to the Great Barrier Reef for snorkeling and diving, to the Atherton Tablelands, Kuranda to the Gulf and Cape of Carpentaria. It is two blocks from the Esplanade and scores of well known restaurants. WiFi is avail to all rooms and public areas, the Palms Restaurant is open to the public seven days a week for Breakfast and Dinner. There are 3 separate conference rooms that can cater for up to 150 persons, plus a large balcony overlooking the pool and garden. Ample parking is available in the grounds of the hotel. The hotel has been a consistent winner of the Trip Advisor Excellent Awards in recent years.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Paid wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Banquet room
Meeting rooms
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English
412Reviews4Q+A81Room tips
Traveller rating
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Danny M wrote a review Aug 2022
13 contributions10 helpful votes
We stayed for 5 nights and paid for breakfast with our package. On the first morning there was no breakfast available, only told bluntly “kitchen issue “. On the second and third morning cold breakfast only. On the 4th and 5th morning, there was hot breakfast but very very basic. Not even scrambled eggs. No discount or refund offered. Most staff very friendly, one in particular was very unfriendly.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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AussiePD wrote a review Apr 2022
Alexandra Hills, Australia2012 contributions226 helpful votes
+1
Hotel's Favourite
Stayed here for 2 nights over easter. Chose a King room and on arrival were upgraded to a King Suite on Level 5. View across to Cairns and up to the mountains was very relaxing and with a largish lounge area separate to the King bedroom there is plenty of room to relax if it is an extended stay. For those who like the exercise its not s huge walk into the city especially if you go a few blocks to the foreshore parklands and wander along that way. Busses (quite a few) run along Sheridan Street as an alternate and a taxi ride is only a few $. Airport is also a short taxi trip and the hotel will have one outside within minutes as they did for us a couple of times. Hotel staff are very helpful and the restaurant serve very good meals. We ate there 3 times for evening meals. Next door is Dunwoody's Hotel which offers a great alternate for an evening meal or a nights entertainment (once their renovations are complete).
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Date of stay: April 2022
Cleanliness
Service
Sleep Quality
Room Tip: 519 is a great room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Karin C wrote a review Apr 2022
Adelaide, Australia48 contributions37 helpful votes
Great hotel at a great price about 7 minutes drive from the airport. Reception were friendly, the room was a good size and very clean. Bathroom was big with an actual bath. We only stayed for one night, but would definitely stay here again if we come back to cairns.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICEY2830 wrote a review Apr 2022
Brisbane, Australia185 contributions68 helpful votes
We booked here Easter Saturday and Sunday prior to a tour and arrived back here tonight end of tour. All the staff are very friendly and helpful. Rooms are lovely. We have a deluxe queen suite but last week were upgraded to a king suite white had a lounge and separate bedroom. We ate in the restaurant over the three nights and meals delicious. The whole experience being here has been perfect. There is a bus outside to get into town if no transport. There is a hotel next door Dunwoody which I be I eve the meals are great but none served at present due to renos. The waitress from breakfast our first night made us a breakfast tray for the following morning as we had to leave early. Nothing has been too much trouble. Excellent place to stay
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Date of stay: April 2022
Rooms
Service
Sleep Quality
Room Tip: 519 king suite and 317 Queen deluxe
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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GCONTOUR wrote a review Apr 2022
Benowa, Australia84 contributions10 helpful votes
Stayed overnight when in Cairns for business. Late flight so 24 hour reception is very handy. Room was modern and had heaps of USB charging ports. Clean facilities and room was well appointed. A fair walk to the centre of Cairns.
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Date of stay: April 2022
Value
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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AnnieJuly wrote a review Apr 2022
Gold Coast, Australia403 contributions140 helpful votes
We had 1 night at this hotel arriving in the middle of the night due to a cancelled flight! They have 24 hour reception which suited our needs. The bed was very comfortable, it was all very clean and we appreciated the tea/coffee and milk in the room.
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Date of stay: April 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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CanberraSteve38 wrote a review Apr 2022
Canberra222 contributions200 helpful votes
The Sheridan was booked for us as part of a package. We were impressed. It is a hotel that we would love to return to. While the location at first appeared nondescript, a fair distance from the city centre, we soon learned that we were close to a great park by the water and that the walk into the centre was simply beautiful. And not only that, the bus service from just outside the hotel (reception alerted us to this) is frequent, even in the evening, to the city centre and also took us to Palm Cove. As for our refurbished room, it was entirely pleasant and comfortable. Large, modern and spotlessly clean, the mattresses deserve special praise. The guest laundry was a bonus. Staff were genuinely friendly throughout our stay.
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Date of stay: February 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Glynis S wrote a review Sep 2021
1 contribution
Only 3 days into my stay here but more than happy with everything. I can't comment on the refurb as this is my first time but all the amenities are very nice. I will certainly be back, the staff are love it and helpful and I was upgraded because I booked direct with the hotel. Can't complain about the food either, had room service last night and really enjoyed the meal.
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Date of stay: September 2021
Cleanliness
Service
Sleep Quality
Room Tip: Don't book through agencies, going direct is always best.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Pantherboy wrote a review Jul 2021
Georgetown, Australia3581 contributions773 helpful votes
+1
This was a pleasant, OK stay. The room was clean and spacious. The bathroom was also clean and spacious. The combined shower/bath needs a makeover, but the hot water is instant and there is excellent pressure and flow. Check in and check out were quick, friendly and efficient with check out offering to arrange a taxi to the airport which arrived in 3 minutes. It is in a great location for an overnight stay for the airport and Dunwoodys next door. A bit of a walk to the city centre, but there are regular buses right out front. A nice swimming pool next to the deck section of the restaurant. There are reading lights, powerpoints and USB charging stations next to the bed on both sides, something which is sadly lacking in many hotels. The Wi-Fi in the room was often sketchy, but good in the restaurant. Considering the heavy traffic outside, it was pretty quiet, though they could do with black out curtains. Unfortunately there were some incredibly rude people slamming doors and standing in the corridor having loud conversations for some time from 4.30am which was frustrating to say the least, though the hotel can't be blamed for bad behaviour. The restaurant wasn't too bad and the service good. Overall, an OK stay.
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Date of stay: July 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Hans L wrote a review Jul 2021
Jerrabomberra, Australia160 contributions89 helpful votes
Hotel at the time or our stay was undergoing renovations which is never a good thing. That said the bathrooms certainly need it with still the shower over the bath. Hotel location is far from ideal. If you want to be close to the city Centre then give this hotel a miss. The location also exposes the rooms to significant road noise which is a huge negative. On site parking is very limited another significant negative particularly if you are traveling by car and have it loaded with gear. This is not what I expected from a Sheridan hotel and I must accept I made a bad choice which will not happen again. The room aside the bathroom was clean and well presented as was the general environs of the hotel aside the mess and clutter associated with the renovations. I really believe that hotels undertaking renovations should declare it on their website so as a customer you know what you are in for otherwise you are paying for something you are not actually getting. No chance of a sleep-in as the workmen were at at 0830. The staff are helpful and friendly but it does not compensate for the negatives.
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Date of stay: July 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from General Manager, General Manager at Cairns Sheridan Hotel
Responded 25 Jul 2021
Thanks for your comments. Good news is the renovations are complete so no more workers and all our car parks are now free. We had the renovations on our website but you would have booked through some third party site of which there are thousands so impossible to change every site. If you had have done some travel research you would have seen our notice about the refurbishment and also you would have possibly realised that there are no Sheraton’s in Cairns. Like any author, if you are going to tell a story, do your research and get the facts right.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$111 - US$172 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn cairns, quality hotel cairns
FORMERLY KNOWN AS
Cairns Quality Inn
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
74
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Frequently Asked Questions about Cairns Sheridan Hotel
Which popular attractions are close to Cairns Sheridan Hotel?
Nearby attractions include Cairns International Tennis Centre (0.4 km) and Landmark Gallery (0.3 km).
What are some of the property amenities at Cairns Sheridan Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Cairns Sheridan Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Cairns Sheridan Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Cairns Sheridan Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Cairns Sheridan Hotel?
Conveniently located restaurants include Poemphun Thai Takeaway, Dunwoody's Tavern & Liquor Barn, and Guyala Cafe.
Are there opportunities to exercise at Cairns Sheridan Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Cairns Sheridan Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Cairns Sheridan Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Cairns Sheridan Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.