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Hilton Cairns

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Traveller (901)
Room & Suite (554)
Pool & Beach (67)
Overview
  • Excellent47%
  • Very good34%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“spa room”(66 reviews)
“trinity inlet”(65 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5 Star accommodation
All hotel details
Additional information
Offers from Hilton Cairns
Special Offer: Up to 20% Off
Hotel deals
Offers from Hilton Cairns
Special Offer: Up to 20% Off
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,495)
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2,235 results
Traveller rating
1,031
734
305
110
55
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1,031
734
305
110
55
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All reviewsthe executive loungespa roomtrinity inletthe great barrier reefwater viewbuffet breakfasttour deskan upgradeport douglasfantastic locationreef terminalmondogemmabalconyesplanadecasinoconcierge
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651 - 655 of 2,235 reviews
Reviewed 21 May 2016

Building is aged though the lobby is very nice and the rooms look like some recent updates were put in. King bed was fine though not a 5-star Hilton bed. Wouldn't recommend paying extra for balcony as these are very old and have a view...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Kristen S
Response from Scott W, General Manager at Hilton CairnsResponded 25 May 2016

Dear Kristen S, Thank you for taking the time to post a review on Tripadvisor. Thank you for your favourable feedback regarding the convenient location of the Hotel and the magnificent display of wildlife that can be observed from the balcony of your room. I...More

Reviewed 20 May 2016

This was supposed to be a five-star hotel but my experience was at best 3.5 stars. The staff are very courteous and nice but they're not helpful. Examples: 1. Last Sunday afternoon, I asked an Asian lady at the front desk what time the night...More

Thank canyonskies
Response from Scott W, General Manager at Hilton CairnsResponded 25 May 2016

Dear Canyonskies, Thank you for posting a review on Tripadvisor. I was disappointed to read that you experienced some shortcomings during your stay and I do apologise that you were not fully satisfied. We regularly receive positive comments regarding the Hotel and its facilities however...More

Reviewed 19 May 2016

We have stayed at Hilton hotels in Europe and the Middle East. Check in was very quick and trouble free. I had pre-ordered a birthday cake for my wife and the result was outstanding (see photo below). The staff were very pleasant and knew what...More

Thank Kerog
Response from Scott W, General Manager at Hilton CairnsResponded 24 May 2016

Dear Kerog, Thank you for the Tripadvisor review and your wonderful feedback regarding our staff in particular the Front Desk, Executive Lounge and our Executive Chef, we will ensure this message is communicated to them. We are pleased that you enjoyed the views from the...More

Reviewed 19 May 2016 via mobile

The Hilton hotel in Cairns is really good quality. I had a very good check in experience with friendly staff and found that the rooms were very clean and comfortable and the views from balcony were great. I would happily stay at this hotel again.More

Thank aimoverseas
Response from Scott W, General Manager at Hilton CairnsResponded 24 May 2016

Dear Aimoverseas, Thank you for the review via Tripadvisor. I’m pleased to read that you’ve enjoyed your holiday and time in Tropical Nth Qld. Your feedback and comments on the hotel’s clean rooms and service is greatly appreciated and I am delighted you enjoyed it....More

Reviewed 18 May 2016

Having stayed at many hotels in Cairns, we always find we gravitate to the Hilton. Always consistent and great staff in the executive lounge particularly Anne and Gemma. Right in the heart of Cairns and within walking distance of all the close city attractions. JDMore

Thank Ethan_8
Response from Scott W, General Manager at Hilton CairnsResponded 24 May 2016

Dear Ethan_8, Thank you for taking the time to post a review on Tripadvisor. I was delighted to read that you enjoyed your stay with us and that the hotel’s central-city location and facilities were to your liking. I also thank you for your favourable...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$150 - US$358 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Cairns
#3 Business Hotel in Cairns
#4 Spa Hotel in Cairns
#6 Romantic Hotel in Cairns
#8 Luxury Hotel in Cairns
#12 Family Hotel in Cairns
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$150 - US$358 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Cairns
#3 Business Hotel in Cairns
#4 Spa Hotel in Cairns
#6 Romantic Hotel in Cairns
#8 Luxury Hotel in Cairns
#12 Family Hotel in Cairns
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (901)
Room & Suite (554)
Pool & Beach (67)
Dining (56)
Amenities (19)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Alicia W
22 February 2018|
AnswerShow all 9 answers
Response from funfunfun14 | Reviewed this property |
Yes .. u can see room amenities on their website
1
Vote
scottieh5
2 December 2017|
AnswerShow all 9 answers
Response from Candace S | Reviewed this property |
We used a taxi.
0
Votes
mjfahr
14 November 2017|
AnswerShow all 6 answers
Response from Vivid T | Reviewed this property |
Yes, wifi is complimentary for hh members. Their is a limit though, I believe it's 1gb per day and you can connect up to 3 devices. Get a data sim with Optus , will work much better if limit or charge is a concern.
2
Votes
Room Tips
"water view balcony"
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"Spend a couple extra dollars and get a bay view - you won't be disappointed!"
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"Get a room with water views! Very relaxing."
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"Corner suites are great"
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