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Pullman Reef Hotel Casino

Hotels.comUS$196*
View Deal
#2 of 64 Hotels in Cairns
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$231*
US$196*
US$231*
US$196*
US$231*
US$196*
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Pullman Reef Hotel Casino
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1,906 Reviews from our TripAdvisor Community

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Showing 1,787: English reviews
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Melbourne, Australia
Reviewed yesterday NEW

We stayed for 3 nights in may. Having stayed previously at 2 other well recommended hotels in Cairns we had excepted that standards were lower than was the case in other city hotels in Australia, however we were proved wrong once we stepped into the Pullman Reef. The reception area was a surprise and well styled and presented. All staff...

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Helpful?
Thank deborahbumble
Sydney, Australia
Reviewed 2 days ago NEWvia mobile

Great Hospitality, Well Recommended. The aircon was too cold in the winter. We need to bring jumper in the room. Maybe, need room warmer. Yummy food granted. Couldnt say more, this is great place to be. Would love to stay in the hotel sometimes.

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Helpful?
Thank Noedita
Sydney
Reviewed 2 days ago NEW

This hotel provided a wonderful experience. The staff were friendly and genuinely interested in their guests. The room and hotel facilities were great, including the buffet breakfast and minibar. Couldn't have asked for more.

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Helpful?
Thank Elisesile
City of Greater Geelong, Australia
Reviewed 4 days ago NEWvia mobile

Loved it!!!!!! Great hospitality!!!! Great to have good old fashion service and smiling faces!!! Nothing was too much trouble!! Loved every bit of our time there!!! Clean comfortable luxury without being over the top!!!! Great facilities all round!! Everything you could want on a holiday! Breakfast was a feast every morning ! Free live music in the evening at the...

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Helpful?
Thank peppa56
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Peppa56, Thank you for the wonderful comments that you have left about the hotel team and hotel. It is great to hear that you had enjoyed your stay the service that you received. We hope to welcome you back when you return back to Cairns. Kind Regards, Wayne Reynolds General Manager

Birmingham, United Kingdom
Reviewed 4 days ago NEW

We stayed at the Pullman Reef Casino for three nights in April. As Accor Platinum members we received nothing extra when checking in, even when after we had shown our card - no welcome drink or even a polite thank you for your loyalty by the deputy manager who was the incredibly rude and impolite. Other top Accor hotels have...

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Helpful?
Thank adamt123
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear AdamT123, Thank you for taking the time to post your feedback. I am sorry that we have not met your expectations as a Platinum Member and must admit that I cannot find your booking through Accor hotels reservations. So that I may follow up please contact me on hotelgm@reefcasino.com.au so that I may take steps to ensure that none...

Brisbane, Australia
Reviewed 5 days ago NEW

When you think of casinos you normally think of gambling but this casino has a secret that the whole family can enjoy. Located on top of the casino is a zoo! This zoo has native wildlife including one huge crocodile called Goliath. The entrance fee is reasonable and not only does it have animals but a great adventure playground for...

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Helpful?
Thank stephencball
Canberra, Australia
Reviewed 5 days ago NEW

Spent two nights in a waterfront view room with breakfast included. Fabulous large room, extra large bathroom with separate spa bath, and separate power room. Nespresso machine, large TV, thick new extra large towels and gowns. Nice toiletries. The pool on level four had a range of seating and lots of areas to be in the sun or the shade....

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Helpful?
Thank RosieCanberra
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear RosieCanberra, We are happy to hear that you have enjoyed your recent staff at the Pullman Reef Casino. It's great to hear that you have enjoyed the large rooms and all the little extras that are included. We are happy to know that the service you have received during your stay was excellent and quick. We hope to welcome...

Melbourne, Australia
Reviewed 6 days ago NEWvia mobile

We were treated like royalty at this Accor hotel. Being a Platinum member provides Privalege's but this hotel tops the list. Plenty of vouchers to enjoy free drinks and brekky included. The hotel is close to the Convention Centre where I need to go and also close to some good restaurants. Across the road is a terrific Italian restaurant and...

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Helpful?
Thank Jill2003
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Jill2003, It was an absolute pleasure to welcome you to the hotel as one of our very loyal Platinum Members. We are very happy to hear that you enjoyed the special benefits while staying with us. We look forward to welcoming you back to the hotel again in the near future. Sincerely, Wayne Reynolds Hotel General Manager

Barnstaple, United Kingdom
Reviewed 6 days ago NEW

We had a beautiful colonial style room All the staff were wonderful especially the concierge and housekeeping. Nothing was too much trouble Hotel in great position for everything especially harbour and trips

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Helpful?
Thank Deborah B
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Deborah B, We are pleased to hear that you had a pleasurable stay with us. Please come back and visit us again soon. Sincerely, Wayne Reynolds Hotel General Manager

Newcastle, Australia
Reviewed 1 week ago NEW

Stayed here for a week to celebrate our anniversary. Quiet with beautiful views of Trinity Inlet . Balcony was delightful place to sit and sip a wine or two at the end of the day . Room very large, comfy and well equipped. Housekeeping highly efficient and friendly. Attractive property with luxurious pool area , private and serene. Great for...

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Helpful?
Thank Margie53
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Margie53, We are very pleased to hear that you enjoyed your stay with us with the luxurious inclusions and entertainment offerings. We look forward to welcoming you back to the hotel for your next break while in tropical North Queensland. Sincerely, Wayne Reynolds Hotel General Manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Nestled by Trinity inlet and cruise liner terminal, the five-star Pullman Reef Hotel Casino is Cairns most prestigious hotel. Take the time to look at our rates to see all of our EXTRA INCLUSIONS - we have thought of everything. Each of our luxurious rooms has its own spa bath, separate walk in shower and garden balcony overlooking the city or water views. A roof-top swimming pool, gym, four restaurants and bars, boutique casino, conference spaces and a unique Wildlife Dome. ... more   less 

Additional Information about Pullman Reef Hotel Casino

Address: 35-41 Wharf St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $232 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Reef Hotel Casino 5*
Number of rooms: 127
Reservation Options:
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Also Known As:
Pullman Reef Hotel Cairns
Accor Reef Hotel
Sofitel Cairns
Cairns Sofitel
Pullman Reef Hotel Casino Cairns, Queensland
Hotel Style:
#1 Spa Hotel in Cairns
#1 Business Hotel in Cairns
#2 Romantic Hotel in Cairns
#2 Luxury Hotel in Cairns
#4 Family Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Reef Hotel Casino staff and other travellers.
14 questions
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Questions? Get answers from Pullman Reef Hotel Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are great , not all have a sea view”
deborahbumble, 28 May 2017 | Read review
“Ask for a waterfront for the best views.”
RosieCanberra, 24 May 2017 | Read review
“Rooms overlooking Trinity outlet very pretty .”
Margie53, 22 May 2017 | Read review
“get a suite”
davidphealthyliv2017, 22 May 2017 | Read review
“Go for the north or west sides of the hotel. North is quietest, but they are all pretty good.”
SP_Flip, 10 May 2017 | Read review
5 of 5
Hotels.com
US$196* /night
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Expedia.comUS$196
PullmanUS$196
HotelQuicklyUS$231
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*Disclaimer
Prices are for 1 room, 2 adults
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