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Il Palazzo Boutique Apartments Hotel

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297 Reviews from our TripAdvisor Community

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Showing 258: English reviews
Victoria
Reviewed 13 December 2014

We just returned from our 2nd time here at Il Palazzo and we thoroughly enjoyed our stay once again. The location is ideal being near the beach-lagoon, the staff are terrific, the room is excellent. It is so nice to have a small kitchen and the washer-dryer. It is quiet in the hotel. We love the view from the balcony...

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Thank DonnaFB
Georgia
Reviewed 3 December 2014

We stayed this fall for four days. Our apartment was large, clean, well appointed and well situated. The heated pool was lovely, after a day of sightseeing. A grocery store was right down the street, and it was lovely to be able to relax in the living area with a cuppa before bed. The folks at the desk are friendly...

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Thank TraviataGeorgia
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Thank you so much for your very positive review of Il Palazzo, which is really appreciated. We are so pleased to hear that the apartment met your expectations and that the whole experience was everything you might have hoped for. As you say, the property is in a great central location and the staff are always keen to assist guests...

candelo
Reviewed 2 December 2014

We spent 2 nights here in october and were amazed by the clean spacious rooms. It is right next to the night markets which was a huge bonus for us. The staff were friendly and the overall stay was great! We we are somewhat local and have now made this our choice of place to stay in cairns...infact we will...

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Thank Tours12
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Thank you so much for your amazing review of Il Palazzo! We are delighted to hear that we will now be your hotel of choice when you are in Cairns and we look forward to welcoming you as often as you would like to stay! Positive feedback is always really appreciated and extremely helpful for potential guests. See you soon!...

Green Valley, Arizona
Reviewed 23 November 2014 via mobile

We stayed here four nights and were very happy with the hotel. First, the location is on a main street, close to shops, restaurants and a grocery. You can walk to the train station and the pier for the Great Barrier Reef tours. Second, the room itself is roomy and comfortable. There was a washer and dryer in the bathroom....

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1Thank Birdy2012
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Thank you for taking the time to write a very helpful and positive review of Il Palazzo. We always appreciate feedback from guests and it is very helpful for potential guests. We are delighted that you enjoyed your stay with us and found the apartment to meet all of your needs. The staff are always pleased to assist guests with...

Riverview, Florida
Reviewed 22 November 2014

spent 3 nights at this hotel. Good access to everything near the esplanade. A 10 minute walk to the train station to Kuranda. Hotel is nice, covered parking provided. Clean rooms with good floor plan. Kitchenette is small but worked. Never could figure out how to work the convection microwave though. Hotel was nice but Cairns is a tourist mecca...

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Thank tim g
Reviewed 4 November 2014 via mobile

This was our 4th stay at Il Palazzo and as usual it didn't disappoint. The apartments are in a very good location, close to everything in central Cairns, the Strand, Night Market etc. Lovely pool and well equipped apartment. Staff are really helpful and friendly. Only complaint was the studio bed wasn't very comfortable, although I have found out since...

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1Thank jb004
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Thank you very much for your positive review of Il Palazzo, which is always appreciated. The fact that this was your fourth visit speaks for itself! We are sorry that we did not realise that you found the sofabed a bit uncomfortable and had we known, we could have improved the situation for you. We very rarely receive any adverse...

Bairnsdale, Victoria, Australia
Reviewed 2 November 2014

Loved our room, comfy clean and well located. Staff friendly and efficient. Just one street back from the esplanade. Very well priced. Only small issues were We did have a smell in our room that was coming from the fridge and it was not working well, that we only mentioned at check out and probably should have reported sooner. But...

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Thank 590JennyB590
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Thank you so much for your review of your stay at Il Palazzo. Overall, it appears that you had a great time here and the apartment was everything that you needed it to be. It was a great pity that you did not alert us to the fridge problem earlier as we could have dealt with it immediately. The temperature...

New Delhi, India
Reviewed 30 October 2014

We stayed here for 3 nights in Sep 1st week. Absolutely loved our stay. Very spacious and clean, with a kitchenette, washer, drier and an equally spacious bathroom. Right next to the night market. Great for food and some local shopping. Also very close are great restaurants. Everything is walking distance, the esplanade and the jetties from where the tour...

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Thank JammyIndia
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Thank you for your very positive review of your stay at Il Palazzo. We are so pleased that the apartments were everything that you hoped for and as you say, they are in such a great location. The amenities in the apartments make a holiday away from home very easy, being able to cook and do your laundry is a...

Malta
Reviewed 16 October 2014

This is our last night of a week spent at Il Palazzo and we will be very sorry to leave. The location in central Cairns is excellent for buses, shops, trains, restaurants, the Esplanade and the pier. The rooms are spacious, get one overlooking the pool, clean and the bed comfortable with a kitchenette so if you want to stay...

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1Thank Paul F
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Thank you so much for your very positive review of Il Palazzo. We are so pleased that your stay in Cairns was such a success and that you found the apartment to be everything that you would have wanted. Certainly the location is excellent, the amenities are all designed to offer a home away from home experience and we pride...

Adelaide, Australia
Reviewed 21 September 2014

We stayed here for 4 days. The apartment was excellent, clean and fantastic location. The staff were excellent, very friendly and more than happy to help with advice of places to go whilst in Cairns. Good value for money, and would stop again.

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Thank Elocamme
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Thank you so much for your very positive review of Il Palazzo. We always welcome feedback and we are delighted that you found everything to your satisfaction. Our staff place great emphasis on the welfare of our guests and it is our aim to ensure that we do everything possible to assist them to have an enjoyable and memorable holiday...

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Amenities

Highlights
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Suites
  • Smoking rooms available
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Il Palazzo is a stylish boutique hotel situated in the heart of Cairns. Its prime location means that guests are central to the bustling business district, Casino, Conference Centre, Reef Fleet Terminal, markets and shops. The exciting Esplanade with swimming Lagoon and boardwalk, a plethora of cosmopolitan restaurants and major international hotels are within easy walking distance.Il Palazzo is a modern boutique apartment hotel with stunning neoclassical European inspired architecture featuring cream and terracotta decor, impressive stone sculptures and classical fine wrought iron work throughout.There are 38 fully self-contained one bedroom apartments, each with air-conditioning, a fully equipped kitchen and laundry, a large shady balcony, mini bar, Austar TV, CD/DVD, telephone, in-room safe and daily servicing. We have recently undertaken a partial refurbishment with new carpets, bedcovers, flatscreen TVs and DVDs. Il Palazzo has one of the best locations in Cairns and features a beautiful Mediterranean style courtyard with a landscaped heated swimming pool. There is a roof top sundeck, BBQ area and gazebo. Business services are available as well as a tour desk, dry cleaning, FREE wireless internet and secure undercover parking.The staff take pride in offering guests a personal service and attention to detail is paramount.While visiting one of the most sought after destinations in the world -Cairns and the Great Barrier Reef - stay in a luxury apartment at Il Palazzo. ... more   less 

Additional Information about Il Palazzo Boutique Apartments Hotel

Address: 62 Abbott St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $164 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Il Palazzo Boutique Apartments Hotel 4*
Number of rooms: 38
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Also Known As:
Hotel Il Palazzo Boutique Apartment
Il Palazzo Boutique Apartments Hotel Cairns, Queensland
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Questions & Answers

Here's what travellers have asked, with answers from Il Palazzo Boutique Apartments Hotel staff and other travellers.
2 questions
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Mid north coast

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Questions? Get answers from Il Palazzo Boutique Apartments Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I enjoyed watching the people on Abbott Street. With the slider closed it was still quiet.”
 of 5 bubbles , 15 Nov 2016 | Read review
“If you want to watch the world go by ask for a room at the front”
 of 5 bubbles DandC-2013, 8 Nov 2016 | Read review
“Ask for Mountain or Pool/beach side view”
 of 5 bubbles stepheng998, 31 Oct 2016 | Read review
“Pool side apartments had a lovely garden view.”
 of 5 bubbles Deblonay, 31 Oct 2016 | Read review
“We found ground floor great”
 of 5 bubbles KeithH852, 17 Oct 2016 | Read review
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