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Il Palazzo Boutique Apartments Hotel

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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Il Palazzo Boutique Apartments Hotel
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317 Reviews from our TripAdvisor Community

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Showing 276: English reviews
Vancouver Island, Canada
Reviewed 22 February 2015 via mobile

The hotel is located one block off the Esplanade, which put us near to all the action. The hotel is small and the proprietors on site, so the service is friendly and personal- no chain hotel impersonality here. The rooms are small suites with a petite kitchen, sitting room and a separate bedroom. The air conditioning is very efficient and...

Thank quiltingcanuk
Victoria, Canada
Reviewed 21 February 2015 via mobile

On the positive side the hotel is very well located, one block from the Esplanade. Also the room was clean and quiet with the bedroom away from the front. The staff is friendly and helpful. Cons: the decor is very dated and the free inroom wifi was extremely slow.

Thank fishnguy
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Thank you for your very positive review of Il Palazzo - it is always appreciated when guests go to the trouble of writing a review as it is so helpful for potential guests. Although you found the décor to be somewhat dated, it is in fact a typical Italian style of décor. The new National Broadband Network is currently being...

Cary, NC
Reviewed 16 February 2015

This is a wonderful location within walking distance of most things in town. It included a parking space under the hotel which was a great saver of time and money. Rooms were basic furnished apartments, and could have used more clothes storage (only room for one person on a few small shelves). Great to have a washer/dryer for beach time...

Thank lair12
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Thank you for taking the time to write a review of Il Palazzo, which is very much appreciated. As you say, the excellent location, along with free secure car parking is a great attraction. We were surprised that you felt there was insufficient storage space as nobody has ever made that comment to us before. The apartments are designed for...

Sydney, Australia
Reviewed 8 February 2015

Staying at the Il Palazzo was great. For us it was the proximity to the lagoon that attracted us. We had our scuba gear with us in a wheelie bag and the marina and checkin point were a short distance from the hotel. Checkin was a breeze and the allocated parking spot was certainly handy. The night markets are virtually...

Thank Jace_disgrace
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Thank you so much for your very positive review of Il Palazzo and we are so pleased that you enjoyed your stay with us. I believe from your comment that you would have stayed in an apartment that is managed privately by the owner. This is the only apartment where we have a different arrangement of payment for the Wi-Fi....

Glasgow, United Kingdom
Reviewed 2 February 2015

Not sure where the 'Boutique' angle comes from, but it's a great location, clean, tidy, with functioning wifi, a decent kitchen with a microwave, the air-con did the business, there was a swimming pool, a TV that worked and you could walk to the Esplanade for a drink or a little further to the jetty to get on your boat...

Thank Kenny P
Reviewed 14 January 2015

No complains, everything worked, from booking trips to free Wi-Fi. Location is very good, I had no problems with the late check-in and Donovan at the reception provided good and efficient service when needed.

Thank Matti L
Ann Arbor, Michigan
Reviewed 29 December 2014

I can't think of anything negative to say about this place. The location is great, one street west of the main stretch of the Esplanade, which means that you have great access to everything with only a fraction of the crowds. The people who work here are professional, helpful, and friendly. The rooms are spacious, clean, and comfortable. If you...

Thank crs107
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Thank you so much for your extremely positive review of Il Palazzo, which is really appreciated. We are so pleased that you found the hotel to be everything that you would have wished for. There is certainly something to be said for staying in a smaller and more personal environment - although of course we realise that it is not...

Beijing, China
Reviewed 24 December 2014

Our first 2 nights in Cairns. Perfect place to arrive in this area. Everything is right around the corner - dining, shopping, the beach lagoon, the warf (snorkelling tours) ... Large, very clean apartment with all necessary facilities (even a washing machine and a tumbler). The Front Desk was amazing - friendly and supportive. Help us with reliable information to...

Thank murong
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Thank you so much for submitting your very positive review, which we really appreciate. We are so pleased that you enjoyed your first few days in Cairns and that you found everything in the hotel to be up to or exceeding your expectations. Now that there are regular direct flights from China into Cairns, we do hope that you will...

Reviewed 13 December 2014

We just returned from our 2nd time here at Il Palazzo and we thoroughly enjoyed our stay once again. The location is ideal being near the beach-lagoon, the staff are terrific, the room is excellent. It is so nice to have a small kitchen and the washer-dryer. It is quiet in the hotel. We love the view from the balcony...

Thank DonnaFB
Reviewed 3 December 2014

We stayed this fall for four days. Our apartment was large, clean, well appointed and well situated. The heated pool was lovely, after a day of sightseeing. A grocery store was right down the street, and it was lovely to be able to relax in the living area with a cuppa before bed. The folks at the desk are friendly...

Thank TraviataGeorgia
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Thank you so much for your very positive review of Il Palazzo, which is really appreciated. We are so pleased to hear that the apartment met your expectations and that the whole experience was everything you might have hoped for. As you say, the property is in a great central location and the staff are always keen to assist guests...

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Pool/Beach Area (9)
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Amenities (45)
Landscaped Mediterranean Pool (26)
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One Bedroom Suite (Pool View) (52)
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07/05/2017 08/05/2017
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  • Pool
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Paid Wifi
  • Paid Internet
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Il Palazzo is a stylish boutique hotel situated in the heart of Cairns. Its prime location means that guests are central to the bustling business district, Casino, Conference Centre, Reef Fleet Terminal, markets and shops. The exciting Esplanade with swimming Lagoon and boardwalk, a plethora of cosmopolitan restaurants and major international hotels are within easy walking distance.Il Palazzo is a modern boutique apartment hotel with stunning neoclassical European inspired architecture featuring cream and terracotta decor, impressive stone sculptures and classical fine wrought iron work throughout.There are 38 fully self-contained one bedroom apartments, each with air-conditioning, a fully equipped kitchen and laundry, a large shady balcony, mini bar, Austar TV, CD/DVD, telephone, in-room safe and daily servicing. We have recently undertaken a partial refurbishment with new carpets, bedcovers, flatscreen TVs and DVDs. Il Palazzo has one of the best locations in Cairns and features a beautiful Mediterranean style courtyard with a landscaped heated swimming pool. There is a roof top sundeck, BBQ area and gazebo. Business services are available as well as a tour desk, dry cleaning, FREE wireless internet and secure undercover parking.The staff take pride in offering guests a personal service and attention to detail is paramount.While visiting one of the most sought after destinations in the world -Cairns and the Great Barrier Reef - stay in a luxury apartment at Il Palazzo. ... more   less 

Additional Information about Il Palazzo Boutique Apartments Hotel

Address: 62 Abbott St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $169 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Il Palazzo Boutique Apartments Hotel 4*
Number of rooms: 38
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Also Known As:
Hotel Il Palazzo Boutique Apartment
Il Palazzo Boutique Apartments Hotel Cairns, Queensland
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Questions & Answers

Here's what travellers have asked, with answers from Il Palazzo Boutique Apartments Hotel staff and other travellers.
3 questions
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Bangkok, Thailand
Mid north coast

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Questions? Get answers from Il Palazzo Boutique Apartments Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Appartment overlooking the pool on a high floor”
LAO55, 7 Apr 2017 | Read review
“Rooms overlooking the pool also have a view of the harbour.”
687PamP, 18 Feb 2017 | Read review
“There is a lift and off street secure parking. We had rooms at the back overlooking the pool and found them to be quiet and comfortable.”
123Wanda, 10 Jan 2017 | Read review
“I enjoyed watching the people on Abbott Street. With the slider closed it was still quiet.”
, 15 Nov 2016 | Read review
“If you want to watch the world go by ask for a room at the front”
DandC-2013, 8 Nov 2016 | Read review
5 of 5
US$103* /night
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