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Holiday Inn Cairns Harbourside

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1,316 Reviews from our TripAdvisor Community

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Showing 1,222: English reviews
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Dayton, Nevada
Reviewed 2 days ago NEW

We spent four nights at the Holiday Inn. We had a great view of the ocean and a comfortable bed and room. Dickie helped us find the perfect reef tour and tour of the Daintree rain forest. The hotel is about a mile walk to town along a beautiful ocean front park setting or the hotel offers shuttles every hour....

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Helpful?
Thank Leslie E
Dubai
Reviewed 5 days ago NEW

Hotel is in a superb location on the waterfront. We were lucky enough to geta waterfront room. All rooms have balconies and we were able to look out over the waterfront and watch the exodus of fruit bats which leave the city every night around dusk. Hotel staff were very pleasant and helpful and the room was well enough equipped....

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Helpful?
Thank CummingDubai
HI_Cairns_HS, General Manager at Holiday Inn Cairns Harbourside, responded to this review

Dear CummingDubai, Thank you for taking the time to write this delightful review of your recent stay with us. We appreciate all your feedback and I agree the view from our Ocean view rooms provides a great place to sit and watch the comings and goings of the Esplanade and Trinity Bay. We look forward to welcoming you back again...

Exeter, United Kingdom
Reviewed 1 week ago via mobile

Very friendly staff and great location for a short 3 night stop before coming home to the UK. Only 10mins from the airport but couldn't hear any aircraft noise at night. Right across the road from the beach and Esplanade, although not great to swim as crocodiles sighted! A complimentary shuttle bus into town, on the hour, only a 5...

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Helpful?
Thank Sam L
HI_Cairns_HS, General Manager at Holiday Inn Cairns Harbourside, responded to this review

Dear Sam L, Thank you very much for taking the time to write this review of your recent stay with us. We appreciate all your feedback and I will pass this onto the team to celebrate. We look forward to welcoming you back again soon. Kind Regards, Nick Henderson General Manager

Queensland
Reviewed 1 week ago via mobile

Very convenient for airport, city and Esplanade. Free parking much appreciated. Rooms pretty fair standard but bed and pillows great. Ocean view nice but couldn't really enjoy it as I had to leave so early. Was public holiday so limited restaurant and room service. No free wifi is not very acceptable in this day and age in a 4 star...

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Helpful?
Thank crankyjack
HI_Cairns_HS, General Manager at Holiday Inn Cairns Harbourside, responded to this review

Dear crankyjack, We appreciate you taking the time to write this review of your recent stay with us. Thank you for all your feedback, this has been passed on to the team for discussion. Wifi is complimentary in the hotel for IHG Rewards Club members, there is also lobby wireless and a business centre that are also complimentary. We look...

Darwin, Australia
Reviewed 1 week ago via mobile

The room, a great size, modern, very comfortable bed. A great view of the harbour and the service is faultless. The restaurant is top quality, in particular crispy pork belly and char grilled Prawns. The bar is very cosy with great service. The outdoor pool area is beautiful, relaxing. I will be back.

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Helpful?
Thank Tony W
HI_Cairns_HS, General Manager at Holiday Inn Cairns Harbourside, responded to this review

Dear Tony W, Thank you very much for taking the time to write this review of your review of your recent stay with us. We appreciate all your comments and I agree the Crispy Pork belly with Prawns is delicious. We look forward to welcoming you back again soon. Kind Regards, Nick Henderson General Manager

England
Reviewed 2 weeks ago

Stayed here for 4 nights on our Australia tour. The hotel is right on the beach front and has a lovely little pool. The bedrooms were a little tired looking and we had stains on the carpet. The bath needed renovating. The hotel has a mini bus service into Cairns to walk it took about 25 minutes. We ate in...

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Helpful?
Thank holiday_addict40
HI_Cairns_HS, General Manager at Holiday Inn Cairns Harbourside, responded to this review

Dear holiday_addict40, Thank you for taking the time to write this review of your recent stay with us. We appreciate all your feedback. The hotel has recently completed replacing all of the carpets in our guest rooms, so they are now modern and fresh. We look forward to welcoming you back again. Kind Regards, Nick Henderson General Manager

Reviewed 2 weeks ago via mobile

Great job with this Holiday Inn. Super friendly staff! Left a piece of equipment and they found it right away. Came back for it two days later before we flew out and it was safe and sound. Really good restaurant too. Although if they are busy you could wait a bit for your dinner to come out. It was very...

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Helpful?
Thank Mark G
HI_Cairns_HS, General Manager at Holiday Inn Cairns Harbourside, responded to this review

Dear Mark G, Thank you very much for taking the time to write this review of your recent stay with us. We appreciate all your feedback and I am happy to hear that we were able to find your missing item prior to you departing Cairns. We look forward to welcoming you back again soon. Kind Regards, Nick Henderson General...

Ravenshoe, Australia
Reviewed 3 weeks ago

We recently had some business to attend to in Cairns and chose the Holiday Inn on the Esplanade. It is a quieter location with lovely views of Trinity Inlet from the ocean view wing. Our Executive room was on the 7th floor, and extremely spacious as I believe it was part of a family suite with adjoining rooms. The patio...

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Helpful?
Thank allan_don
HI_Cairns_HS, General Manager at Holiday Inn Cairns Harbourside, responded to this review

Dear allan_don, Thank you very much for taking the time to write this delightful review of your recent stay with us. We appreciate all your feedback, and I agree the executive rooms on the 7th Floor have views of Trinity bay that are second to none. We appreciate your feedback in regards to the pricing of F&B offering, this has...

New York City, New York
Reviewed 3 weeks ago

We stayed for two nights. Memorable check-in experience as Matt was extremely pleasant and information. The metaphor used for using the swipe card is "dunkin' cookies into milk with the green side facing down." The ocean-view room is spacious and clean. The wait staff at the Blue Mango Cafe are friendly and the food was better than the average hotel...

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Helpful?
Thank jason8881
HI_Cairns_HS, General Manager at Holiday Inn Cairns Harbourside, responded to this review

Dear jason8881, Thank you very much for taking the time to write this review of your recent stay with us. We appreciate all your feedback and Mark always provides a memorable check-in. This feedback will be passed onto him. I sincerely apologise for your check-out experience, this will be followed up with the team member involved, this is not our...

Reviewed 3 weeks ago via mobile

We have been staying here for four nights due to a last minute change of plans after our flight to the Whitsundays was cancelled. Mark on reception checked us in and was extremely helpful, we were also upgraded to a sea view room which made the stay even more special. All of the staff we have met are really friendly...

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Helpful?
Thank Rj146
HI_Cairns_HS, General Manager at Holiday Inn Cairns Harbourside, responded to this review

Dear Rj146, We appreciate you taking the time to write this review of your recent stay with us. Thank you for all your feedback and we will pass your comments onto Mark. We look forward to welcoming you back again soon. Kind Regards, Nick Henderson General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Cairns Harbourside! Formerly known as Mercure Cairns Harbourside, located on The Esplanade and overlooking beautiful Trinity Bay, Holiday Inn Cairns Harbourside is a popular retreat for both holidaymakers and business guests. Surrounded by lush tropical gardens and boasting breathtaking ocean and hinterland views, the Holiday Inn Cairns offers 173 stylishly appointed rooms, each with its own private balcony. Guests can also enjoy a range of hotel amenities and services, including Teshi's Restaurant, Café Wine Bar, swimming pool and spa, 24-hour room service, 24-hour business centre, free CBD shuttle, and more. Just a short stroll into town along The Esplanade and less than 10 minutes drive from Cairns Airport, the Holiday Inn Cairns is the perfect place for you to relax and unwind in tropical North Queensland. ... more   less 

Additional Information about Holiday Inn Cairns Harbourside

Address: 209-217 The Esplanade, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $123 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Cairns Harbourside 4*
Number of rooms: 173
Reservation Options:
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Also Known As:
Mercure Cairns Harbourside Hotel Cairns
Accor Cairns Harbourside
Holiday Inn Cairns Harbourside Queensland
Hotel Style:
#10 Luxury Hotel in Cairns
#14 Romantic Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Cairns Harbourside staff and other travellers.
15 questions
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Glenville, North Carolina
over a year ago

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Questions? Get answers from Holiday Inn Cairns Harbourside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Waterfront views for sure and probably better on higher floors”
CummingDubai, 21 Apr 2017 | Read review
“Ocean view higher floors...”
allan_don, 5 Apr 2017 | Read review
“Ocean view rooms away from the lifts are quieter”
jason8881, 5 Apr 2017 | Read review
“Ask for ocean front room”
Zozocash, 31 Mar 2017 | Read review
“Tower on the water side is the most modern.”
Matthewbeachhouse, 14 Feb 2017 | Read review
5 of 5