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25/12/2017 26/12/2017
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    Palm Royale Cairns

    7 - 11 Chester Court, Cairns, Queensland 1870, Australia
    Lowest prices for your stay
    25/12/2017 26/12/2017
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    Traveller (167)
    Room & Suite (193)
    Pool & Beach (79)
    • Excellent14%
    • Very good43%
    • Average26%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “shopping centre” (37 reviews)
    “red rooster” (11 reviews)
    “lap pool” (17 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Family Rooms
    Wheelchair Access
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    25 Dec26 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (503)
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    1 - 5 of 414 reviews

    Reviewed 3 weeks ago via mobile

    Wished we only booked one week instead of two here as there isn’t much to do. The city centre is about a ten minute drive away so we were always spending our money on Uber’s as the hotel bus service runs at different times to...More

    Thank Beth C
    Response from Hotel M, Guest Relations Manager at Palm Royale CairnsResponded 3 weeks ago

    Dear Beth, Thank you for taking the time to review after your recent stay with us. Firstly, please accept my sincerest apology for the inconvenience caused due to the concerns raised above. Please be assured that we are constantly monitoring our performance and it is...More

    Reviewed 4 weeks ago

    We wanted to make use of their airport shuttle service upon arrival, but they didn't respond to a message and didn't answer the phone. The only good thing about the hotel, the pools, outweighed by their close proximity to the balconies and guests smoking on...More

    1  Thank Leon V
    Response from Hotel M, Director of Sales at Palm Royale CairnsResponded 2 weeks ago

    Thanks so much for taking the time to share your experience Leon. I'm glad that you enjoyed the resort-style lagoon pool and lap pool. I'm sorry that the rest of your stay fell short of your expectations. For future reference, most major airport shuttles offer...More

    Reviewed 7 November 2017 via mobile

    Booked last minute for one night before flying out of Cairns. A little way out from the city centre (Uber under $10) but got a spacious room with modern bathroom for a very reasonable price. Didn't use the pool area but it looked really inviting....More

    Thank ssum
    Response from Hotel M, Guest Relations Manager at Palm Royale CairnsResponded 9 November 2017

    Dear ssum, We are delighted you enjoyed your stay with us here at Palm Royale Cairns. We look forward to welcoming you back again in the near future and hope you will have a bit more time to enjoy the facilities and service of our...More

    Reviewed 17 October 2017 via mobile

    Greated with friendly service, and were able to cater for our early check in. They gave us a wake up call and booked our early morning taxi, so as soon as we got to the reception our taxi turned up. Clean rooms, and right opposite...More

    Thank Mel I
    Response from Hotel M, Guest Relations Manager at Palm Royale CairnsResponded 24 October 2017

    Dear Mel I We are delighted you enjoyed your stay with us here at the Palm Royale. On behalf of the whole team here we thank you for your review and look forward to welcoming you back again soon.

    Reviewed 13 October 2017

    While its nice clean place that looks very inviting to stay, it lacks being near cafes and restaurants and the neighborhood feels a little dodgy after dark. No in house bar or restaurant, while there is a local Tavern across the road its not a...More

    Thank Dean L
    Response from Hotel M, Guest Relations Manager at Palm Royale CairnsResponded 24 October 2017

    Hi Dean L, thank you for taking the time to review our property. We are sorry you were not entirely happy with your stay. We have noted your comments and will look into those points you have made to consider if solutions are required. It...More

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    • Top amenities
    • Pool
    • Free Internet
    • Free Parking
    • Restaurant
    • Hotel Amenities
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Laundry Service
    • Self-Serve Laundry
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Outdoor pool
    • Restaurant
    • Price range
    • US$59 - US$100 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Best Value Hotel in Cairns
    • #21 Luxury Hotel in Cairns
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 150
    • Reservation Options
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    • Location
    • Australia >
    • Queensland >
    • Cairns Region >
    • Cairns
    • Also Known As
    • Palm Royale Cairns Hotel Cairns ,
    • Palm Royale Hotel Cairns ,
    • Cairns Palm Royale ,
    • Palm Royale Cairns Queensland
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    Traveller (167)
    Room & Suite (193)
    Pool & Beach (79)
    Dining (21)
    Hotel & Grounds (152)
    Bathroom (4)
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    Ask a question
    Questions & Answers
    25 October 2016|
    AnswerShow all 6 answers
    Response from MiaCharlie | Reviewed this property |
    The only food service they have there is a breakfast buffet. We're vegan and found lots of great options in town which is only a 15 min bus ride.
    Room Tips
    "Away from main road."
    Read review
    "Rooms on Chester Street quiet. We hired a car for a couple of days and had no trouble parking it on the..."
    Read review
    "doesn't matter at all"
    Read review
    "Choose a room at another motel"
    Read review
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