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Cairns Colonial Club Resort

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18-26 Cannon St Manunda, Cairns, Queensland 4870 Australia
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Free cancellation until 07/10/22
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Traveller (374)
360
Panoramas (81)
Pool & Beach (103)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 19/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Cairns Colonial Club Resort
Updated 19/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#35 of 70 hotels in Cairns
Location
Cleanliness
Service
Value
The Cairns Colonial Club Resort is a self-rated four-star low-rise Resort property situated on 11 acres of award-winning tropical gardens. It features 5 different room categories and 345 rooms in total. Dive into one of the 3 lagoon-style pools, enjoy a cocktail or a variety of dining options at "Thirsty Flamingo Poolside Bar & Dining." Squeeze some sand beneath your toes on the man-made beach. Please note - our "CLUB" Swim-up Bar operates seasonally until further notice. Other facilities include a fully equipped Conference Centre with a beautiful Garden Gazebo, perfect for any wedding or celebration. With a Guest Lounge, Tour Booking Office, and high-speed WI-FI, Cairns Colonial Club has the facilities to be your home away from home whilst you are in Cairns. All major tour operators pick up and drop off at the Resort, making it easier to explore the wonderful attractions that Cairns and Tropical North Queensland has to offer. It is easy to see why the Cairns Colonial Club is known worldwide as the premier leisure resort in the region.
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Property amenities
Free parking
Public wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Table tennis
Waterslide
Babysitting
Street parking
Free wifi in the business centre
Pool / beach towels
Outdoor pool
Saltwater pool
Shallow end in pool
Fence around pool
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Vending machine
Poolside bar
Board games / puzzles
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Salon
24-hour security
Baggage storage
Newspaper
Sun loungers / beach chairs
Sun umbrellas
24-hour check-in
24-hour front desk
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Extra long beds
Walk-in shower
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Kitchenware
Radio
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Park View
Languages Spoken
English, Chinese, Czech, Filipino and 4 more
990Reviews16Q+A100Room tips
Traveller rating
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Jo wrote a review Yesterday
2 contributions
I wasn’t sure what to expect after reading a few negative reviews but I was pleasantly surprised by our stay. 2 adults, 2 kids (11 & 13) stayed in a garden view room which was fine for our short stay. We were at the back of the resort which kept it quiet. Beds were comfortable & the bathroom quite large. Fresh towels provided every day. There are 3 pools but we only used the main pool due to the large groups of people. Not a lot of seating available at the pools. Flamingos had great service & the food was reasonably priced. The pizza was also quite good from the pizza place. Negatives - it’s noisy & a busy resort. Great for families & kids. I wouldn’t recommend it for couples or anyone wanting a relax by the pool. Trips to town can add up if you don’t have access to a car but it was still a lot cheaper for us to use an Uber ($12 to esplanade) rather than hire a car for a few days.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lizzie wrote a review 25 Sep
Darwin, Australia81 contributions7 helpful votes
+1
We only stayed a night and to be honest if I had booked for longer I would of asked for a refund. The hotel is in need of a face lift, jam packed environment and the only good thing going for the place was the staff. The door was missing the lock mechanism, the bathroom door was falling apart and the noise from the bathroom scary!
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Date of stay: September 2022Trip type: Travelled with family
Room Tip: Great for a night
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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KaosandWixi wrote a review 11 Sep
Alva Beach, Australia177 contributions23 helpful votes
Firstly there were many good points at this resort. The general staff, the bar staff, the pool area, the bar and restaurants were all fantastic. But don’t expect the main male person whom I assume to be the manager behind the desk to treat you with respect if you have a complaint. This was how I felt anyway. He was arrogant and dismissive in my case. My issue was that the hot water in my room was not ‘hot’. The desk staff were marvellous while treating this issue originally. However, the main man, with a flick of his hand, had someone else deal with me because he obviously did not want to, even though he stood there and contributed nothing. I was told that motels have their water at 55c, which I wouldn’t have minded if every room here has that temp. Other visitors staying here assured me their water was indeed hot. Or I was told I could use the guest lounge to shower if I chose. It’s a shame that a bustling resort with lots of positives isn’t reflected by one of their management. Perhaps he could take a leaf out of one of his staffs books. Will I stay here again? Not sure but at $152 a night, I don’t think so.
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, Sales at Cairns Colonial Club Resort
Responded 2 weeks ago
Dear Guest, Thank you for taking the time to share your experience with us and the TripAdvisor community. We are delighted you chose to stay at Cairns Colonial Club on your recent travels! Please do accept our sincere apologies for the mentioned shortcomings. Rest assured your feedback has been shared with our higher management team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
quarab_blaze wrote a review Aug 2022
Hobart, Australia3 contributions
I booked a quad room and we stayed for 7 nights (1 adult & 3 children). The reception staff were very helpful at check-in, although there was a delay getting in to our room (it was ready at 4pm) but the kids were able to use the swimming pools while we waited. I have to admit that the walk to the room was a very long one from reception and when we entered our room we were all disappointed. I reminded the kids that we were only going to be sleeping in the room so not to be too disappointed but nevertheless we had waited so long for this holiday that the shine was taken away slightly at the very basic, bland room with obvious wear and tear (see pics). And sleep we did not do much of… the beds were so creaky! 4 of us in single beds and every time a person moved in their bed the rest of us were woken because of the creaking - An upgrade of the beds really is necessary. I was also quite concerned about the ceiling fan being on as it was within easy reach of of the children. We did enjoy the air conditioning though. The hairdryer had been removed (maybe fallen off) the wall o the bathroom and was sitting beside the sink - I was worried we could be electrocuted so moved it in to the loungeroom when we used it. The swimming pools were wonderful! So much space and beautifully maintained gardens around each pool - they really are the highlight of the complex!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, Sales at Cairns Colonial Club Resort
Responded 2 weeks ago
Dear Guest, Thank you for choosing Cairns Colonial Club. We do hope you were able to take some time to relax and unwind in our resort style leisure facilities throughout your stay. Your constructive feedback is duly noted and will be shared with our higher management team for review. We do hope to welcome you back to Colonial Club in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Loulou wrote a review Aug 2022
Melbourne, Australia1 contribution
perfect place to stay with kids. We stayed here with a group of friends who all had children. The pools x3 were fantastic kids spent hours in and out of the water. The Flamingo bar was nice and relaxing and can get busy in the evenings. The playground is good although they need to get rid of the bark and replace it with recycled tyers as each time the kids were covered in red dirt. It's a 7 min drive to the CBD.
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Date of stay: August 2022
Rooms
Location
Service
Room Tip: The kitchenette room is great if you have kids.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, Sales at Cairns Colonial Club Resort
Responded 2 weeks ago
Dear Guest, Thank you for taking the time to review our property. We are delighted to hear you enjoyed your stay with us. We would certainly love to have you return for even longer longer stay in the future. Your constructive feedback is duly noted and will be shared with our higher management team for review. Thanks again for your feedback and I wish you safe travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mastermuzz wrote a review Aug 2022
Sydney, Australia1262 contributions260 helpful votes
We needed help to manage travel and a bed at either end of our FNQ short break Sandy and the team at the front desk went out of their way to help us. Not a bad sunset either! Advice on car hire and finding us a bed was no problem I cannot praise them enough for their help despite being fully booked
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, Sales at Cairns Colonial Club Resort
Responded 2 weeks ago
Dear Guest! We are delighted you enjoyed your stay with us here at the Colonial Club. We look forward to welcoming you back again in the near future and hope you will have a bit more time to enjoy the facilities and service of Cairns Colonial Club Resort.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karen D wrote a review Aug 2022
Adelaide, Australia10 contributions5 helpful votes
Beautiful tropical resort, rainforest feel Many things to do for kids. In house dining was good, Best Mango cheesecake I ever had. Staff are helpful Noise in between rooms Laundry machines needs upgrade. Overall I will be back again.
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, Sales at Cairns Colonial Club Resort
Responded 2 weeks ago
Dear Guest, We are delighted you enjoyed your stay as well as dining at Thirsty Flamingo Poolside Bar & Dining. We look forward to welcoming you back again in the near future and hope you will have a bit more time to enjoy the facilities and service of Cairns Colonial Club Resort.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mark W wrote a review Aug 2022
Wallan, Australia128 contributions23 helpful votes
We had a wonderful stay at this resort and will definitely return. We found the staff warm and welcoming. The rook was nice (would have been better with a toaster) and the 3 pools are really nice. Great place for families. The pizza pop up restaurant had really good pizzas. The food at the poolside Cafe was average at best and really the only thing that let the resort down. Breakfasts were terrible. Overall the resort is great and good value.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management, Sales at Cairns Colonial Club Resort
Responded 2 weeks ago
Dear Guest, Thank you for choosing Cairns Colonial Club. We do hope you were able to take some time to relax and unwind in our resort style leisure facilities throughout your stay. Your comments relating to your dining experiences have been noted and discussed in detail with our Executive Chef. We do hope to welcome you back to Colonial Club in the near future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sylviafrendo wrote a review Aug 2022
5 contributions2 helpful votes
The rooms are disgusting they are nothing like what you see on the internet, the room was very far away from reception and amenities and walking back to the room at night is creepy and scary as a woman I felt unsafe the classic breakfast was an absolute joke I ordered poached eggs and they were hard and it and the presentation had absolutely nothing appetising about it I wouldn’t even feed it to my dog . While I was waiting for my coffee the MaitreD and the barista were having a full on argument very unprofessional and not cool and I because of my experience I will not only NOT STAY in this resort I will never again I will also never be back to visit cairns ever again gross gross gross
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hotel Management, Sales at Cairns Colonial Club Resort
Responded 2 weeks ago
Dear Guest, thank you for the feedback, I’m very sorry to hear that you didn’t have a great experience. Your comments relating to your dining experiences have been noted and discussed in detail with our Executive Chef. Again, thank you for sharing your feedback, and we look forward to turning things around for you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kerry T wrote a review Jul 2022
1 contribution1 helpful vote
+1
I had very little expectations when I reserved a quad room for myself, partner and 18 month old son due to how cheap the accommodation was for 2 nights. I was BLOWN AWAY by the cleanliness of the rooms, the size, the PRICE, and the absolutely beautiful grounds the Colonial Club is situated on. We could honestly have been in Bali! The pools are clean, the gardens maintained immaculately and you know the cleaners are good when you shift a bed to fit a cot in and it’s spotless underneath. The food was great at the thirsty flamingo, and we just had a wonderful time there. Highly recommend for families.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hotel Management, Sales at Cairns Colonial Club Resort
Responded 2 weeks ago
Dear Guest, It is wonderful to read that you enjoyed your stay with us. We are a conscientious team who constantly strive to provide guests with a clean, comfortable and relaxing environment. While it’s true we are an older resort, we are widely known for offering excellent value for money. Thanks again for your comments and I wish you safe travels :-)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$71 - US$95 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cairns colonial club hotel cairns, cairns colonial hotel, cairns colonial resort
FORMERLY KNOWN AS
Ibis Styles Cairns Colonial Club
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
315
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Frequently Asked Questions about Cairns Colonial Club Resort
Which popular attractions are close to Cairns Colonial Club Resort?
Nearby attractions include Cairns Botanic Gardens (0.8 km), Cairns Botanical Gardens (0.8 km), and Centenary Lakes - Cairns Botanic Gardens (0.8 km).
What are some of the property amenities at Cairns Colonial Club Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Cairns Colonial Club Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Cairns Colonial Club Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Cairns Colonial Club Resort?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Cairns Colonial Club Resort?
Conveniently located restaurants include Samgasat Thai Cuisine, Brother Jenkins, and Cafe Matteo.
Are there opportunities to exercise at Cairns Colonial Club Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Cairns Colonial Club Resort?
Yes, laundry service and self serve laundry are offered to guests.
Does Cairns Colonial Club Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Cairns Colonial Club Resort?
The staff speaks multiple languages, including English, Italian, Chinese, Japanese, Turkish, Czech, and Filipino.
Does Cairns Colonial Club Resort have any great views?
Yes, guests often enjoy the park view available here.