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Rydges Plaza Cairns

Expedia.comUS$89*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$196*
US$89*
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US$92*
US$92*
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Rydges Plaza Cairns
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458 Reviews from our TripAdvisor Community

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Showing 439: English reviews
Cairns, Australia
Reviewed 11 January 2016

I stayed for 2 nights in the Plaza and was not disappointed in the least. The room was spacious, comfortable and clean. The staff (front desk, housecleaning, room service and chef) were very polite, professional and exceedingly helpful. The food on offer was amazing. One very positive memorable instance was when I ordered the pizza - the chef ran it...

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Helpful?
2Thank Doctor_Damien14
Joel D, General Manager at Rydges Plaza Cairns, responded to this review

Dear Doctor_Damien14 Great to hear you enjoyed your stay and thank you for taking the time to share your experiences with the Trip Advisor Community. At Rydges Plaza Cairns we strive to deliver the best possible service and I am glad to hear the team did not disappoint. Hope to see you again very soon. Joel Day General Manager

Mission Beach, Australia
Reviewed 3 January 2016

We had a couple of nights here recently and found the hotel ok. It has an excellent position but is a little dated and could do with a room make over. Suggest getting a room on the highest floor to escape some of the road noise. Overall not bad we will stay again in a crunch. Staff were friendly and...

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Helpful?
Thank Michael P
Joel D, General Manager at Rydges Plaza Cairns, responded to this review

Hi Michael P Thanks for your feedback. Glad to hear you found the hotel ok. Trust me we are working on the WOW and hope to welcome you back soon to experience it. All the best! Joel Day General Manager

Townsville, Australia
Reviewed 28 December 2015 via mobile

For $139 I have expected much better room conditions! The tv reception was aweful. The walls were mouldy and the furniture very dated. The bath tub had been fixed with a putty looking material. And I wouldn't call it a balcony as you cant even fit a chair on there!

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Helpful?
Thank Sabine O
Joel D, General Manager at Rydges Plaza Cairns, responded to this review

Hi Sabine O My Front Office Manager will be in contact shortly to discuss this further. Joel Day General Manager

Sydney, Australia
Reviewed 16 December 2015

This was a tidy hotel, very clean, wonderful helpful and friendly staff, just smells a little musty. Sheets were good, bed was on the firm side, great pillows, Room was tidy. Has a great supermarket just around the corner. Only a short walk to the centre of Cairns so from a business view very handy. Also walks to Esplanade restaurants...

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Helpful?
1Thank Robyn C
Joel D, General Manager at Rydges Plaza Cairns, responded to this review

Hi Robyn C Thank you for the great review. I am pleased you found the room comfortable and the location to your liking. The musty smell is something all hotels in FNQ continue to combat and we are trialing a new method to hopefully eliminate this. If you are ever in town do pop in again. Joel Day General Manager

Cairns Region, Australia
Reviewed 13 December 2015

central location but no real views, staff were polite and friendly. rooms are looking very damaged both walls and furniture and saw cockroaches running around. they've tried with the decor but ive seen better travel lodges. im a local and stayed rather than driving home. if i had been a tourist i would have been very dissappointed

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Helpful?
Thank Suzan N
Joel D, General Manager at Rydges Plaza Cairns, responded to this review

Hi Susan N Thank you for your review and I apologise your stay was not as one would of hoped. The hotel is an older property however we are correcting faults as they occur and have begun a soft refurbishment of the hotel rooms. I will be sure to have our maintenance departing prioritise room 909 on the list. I...

Cairns, Queensland, Australia
Reviewed 8 December 2015

Pool was nice. Sauna area a bit dumpy looking, needs a makeover. Bathroom definitely needed a makeover. New style tv with an array of plugs for different media. But funnily enough tv reception was poor. (I didn't think that happened anymore in the digital age?). View of rooftops average. Got a special' deal but it was no more special than...

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Helpful?
1Thank kathy1932
Joel D, General Manager at Rydges Plaza Cairns, responded to this review

Hi Kathy1932 Thank you for your review. As has been stated in the previous reviews we are an aging property and there are current soft refurbishments being rolled out. We are also looking into updating the bathrooms in the future so watch this space. I hope you have the opportunity to experience our refreshed rooms. Joel Day General Manager

Canada
Reviewed 2 December 2015

Booked with this hotel nine months in advance for a 4-night stay, yet was given what I think is one of their worst rooms, Room 704. If you are given this room don’t walk, run away fast and refuse to take it. Ceiling had water damage, the plaster was pealing, washroom leaking and carpet dirty, someone moved a drop ceiling...

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Helpful?
1Thank mr_cruiser
Joel D, General Manager at Rydges Plaza Cairns, responded to this review

Dear Mr Cruiser Thank you for taking the time to share your experiences and giving us the opportunity to respond. I was not aware of the state of this very room and have shared with both the maintenance and housekeeping teams to have the issues raised rectified as soon as possible. I am glad the staff were able to accommodate...

Cairns, Australia
Reviewed 1 December 2015

I stayed here for 2 nights on a business trip and my stay on the first night was comfortable- rooms were fine, nothing special- Kia at the front reception desk was lovely and willing to help with everything I needed. On my second night, a function was scheduled at the outdoor pool for a group of swearing, extremely loud (yelling...

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Helpful?
Thank hills108
Joel D, General Manager at Rydges Plaza Cairns, responded to this review

Dear Hill108 Thank you for your review and we are sorry to hear you found your stay less than satisfactory. I apologise that the noise from our pool disturbed your stay and I will be reviewing the screening process for functions moving forward. Rydges Plaza Cairns is a multi function property and we do host a range of functions and...

Worcester Park, United Kingdom
Reviewed 24 November 2015

This hotel is right in the middle of town and a short walk to the Fleet Terminal, which is where most of the Reef tours depart from. The front desk were helpful and informative. The room was a decent size and reasonably quiet given that there are a number of hostels nearby. It is also near to a number of...

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Helpful?
2Thank Simon160606
Joel D, General Manager at Rydges Plaza Cairns, responded to this review

Hi Simon160606 Thank you for the review from your recent stay and its great to hear you enjoyed your time with us. Hoping to see you again very soon! Joel Day General Manager

Reviewed 22 November 2015 via mobile

I stayed at Rydges for 6 days and loved my stay! Big shout out to staff who were very friendly and catered my every need. Rooms are older, but clean. Balcony was small, but there! Great location, brilliant pool area with shade options. It was always quiet during my stay. There was a pool party on Sunday, which would have...

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Helpful?
2Thank Smegul22
Joel D, General Manager at Rydges Plaza Cairns, responded to this review

Hi Smegul22 Thank you for your glowing review from your recent stay. Value for money is what we set out to provide and I will be sure to pass on your praise to the hotel staff. Remember there is no age barrier for our pool party and all are welcome. Looking forward to welcoming you back very soon. Joel Day...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Modernly appointed rooms overlooking the Cairns CBD. 5 minutes walking distance from the Cairns Convention Centre, Reef Casino, dining precinct, Birch carroll and Coyle cinemas and Cairns Central shopping centre. ... more   less 

Additional Information about Rydges Plaza Cairns

Address: Cnr Grafton and Spence Streets, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $132 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rydges Plaza Cairns 4*
Number of rooms: 101
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Also Known As:
Rydges Plaza Cairns Hotel Cairns
Rydges Plaza Hotel Cairns
Cairns Rydges Plaza Hotel
Rydges Plaza Cairns Queensland
Hotel Style:
#31 Luxury Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Rydges Plaza Cairns staff and other travellers.
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2 months ago
2 months ago

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Questions? Get answers from Rydges Plaza Cairns staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Service & View”
STEAD, 22 May 2017 | Read review
“I was looking south and room view was good and entertaining.”
246PeterV, 26 Apr 2017 | Read review
“Stay away till they do a serious refurbishment”
MaxA84, 23 Mar 2017 | Read review
“Check the room before you unpack”
  • Black stuff on the ceiling - more prominent around the A/C vent
amits727, 22 Mar 2017 | Read review
“Level 10 had a nice view.”
12stefaniem, 16 Feb 2017 | Read review
5 of 5
Expedia.com
US$89* /night
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Orbitz.comUS$92
Booking.comUS$92
AMOMAUS$196
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*Disclaimer
Prices are for 1 room, 2 adults
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