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Novotel Cairns Oasis Resort

2,416 reviews
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Traveller (548)
Room & Suite (188)
Pool & Beach (87)
Overview
  • Excellent20%
  • Very good43%
  • Average24%
  • Poor9%
  • Terrible4%
Travellers talk about
“swim up bar”(137 reviews)
“a pool view room”(29 reviews)
“great pool”(68 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Novotel Cairns Oasis Resort
Special Offer: UP TO 30% - EARLY BOOKING
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,416)Write a Review
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Show reviews that mention
All reviewsswim up bara pool view roomgreat pooltour deskbuffet breakfastpool sidetwo blockscentral locationstayed here for nightsport douglasthe great barrier reefesplanadefoxesduskcbdaustraliatours
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821 - 825 of 2,144 reviews
Reviewed 26 January 2015

We have just come back from a 3 day stay at the Novotel Cairns despite reading the past reviews decided to give it a crack anyhow as you would expect Novotel to be up there with the other 4 & 5 star hotels. In fairness...More

1  Thank Lorri H
Response from GMNovotelCairns, General Manager at Novotel Cairns Oasis ResortResponded 4 March 2015

Dear norush_1, Thank you for your recent review of our hotel when visiting Cairns. Thank you for your comments about our room product it is through comments from our guests that we can communicate back to our owners to discuss from the customers eyes where...More

Reviewed 25 January 2015

The only good thing about this hotel was the friendly bar guy Tim. The other bar guy could not speak English when I asked if they had bug spray as serval missiles about. They have a really bad bat problem in trees nearby and they...More

1  Thank nuttalls
Response from GMNovotelCairns, General Manager at Novotel Cairns Oasis ResortResponded 4 March 2015

Dear nuttalls, Thank you for your recent review of our hotel on your last visit to the hotel. The bats that roost in the trees that surround the hotel are a keystone species for the Queensland environment and we are working with Council on a...More

Reviewed 24 January 2015

If you are looking for a holiday experience remniscant of the 70s, then look for no further. This is the first night of my stay and I almost can't bear the thought of a second night. Instead of the sophistication you'd expect from the Novotel...More

1  Thank ReviewGuru14
Response from GMNovotelCairns, General Manager at Novotel Cairns Oasis ResortResponded 4 March 2015

Dear ReviewGuru Thank you for your review of our hotel on your recent stay. The hotel does have wall mounted AC system which is individual systems for each room and we do have a maintenance programme that checks the units 3 times a year. We...More

Reviewed 23 January 2015 via mobile

We are here for 4 nights and I already think a review is needed. Day 1 so far... we had to parade around the swimming pool looking for beach towels to be told they are at reception. Why we didn't get them on check in...More

2  Thank Sarah C
Response from GMNovotelCairns, General Manager at Novotel Cairns Oasis ResortResponded 4 March 2015

Dear Sarah C, Thank you for your review when you stayed with us in January. I do apologise that our first impressions with in our F&B team did not meet your standard especially the Pool Bar which normally delivers such positive experiences. We are ensuring...More

Reviewed 22 January 2015

I've been in Australia for the last 5 weeks and this would be my 9th hotel and so far my least favorite. I think this place is more suitable for people who are looking for a place where their kids can run around and scream...More

Thank Maria P
Response from GMNovotelCairns, General Manager at Novotel Cairns Oasis ResortResponded 4 March 2015

Dear Mary P, Thank you for your review while visiting Cairns I do apologise that you didn’t enjoy our hotel and as we are built with a tropical Queensland feel we do have a lot of open space within the hotel. I am looking into...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Outdoor pool
Details
Price range
US$109 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Cairns
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$109 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Cairns
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (548)
Room & Suite (188)
Pool & Beach (87)
Dining (28)
Family and Play Areas (3)
Questions & Answers
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aanchalritesh
6 December 2017|
AnswerShow all 2 answers
Response from Pamela P | Reviewed this property |
not that I am aware of
0
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Bobbie D
17 November 2017|
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Response from Pamela P | Reviewed this property |
We used a taxi. Hotel quite close to Airport.
0
Votes
Bobbie D
17 November 2017|
AnswerShow all 6 answers
Response from jays4 | Reviewed this property |
You are 1 block (250m) from the Esplanade - fronts the ocean. This is not a swimming area due to crocs and stingers. However just a few 100m on there is a very large waterfront pool/BBQ/boardwalk area which has families... More
0
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Room Tips
"Book direct, not through agents."
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"City view as the pool side can get a bit loud."
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"Get a balcony room over pool"
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"Best view is towards the swimming pool"
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