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17 Abbott St, Cairns, Queensland 4870 Australia
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Lowest prices for your stay
US$262
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (1152)
Room & Suite (442)
Pool & Beach (75)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Individually wrapped toiletries
Updated 05/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pullman Cairns International
Updated 05/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 70 hotels in Cairns
Location
Cleanliness
Service
Value
The Pullman Cairns International offers you a perfect combination of comfort and convenience located in the heart of the city. With its close proximity to the fleet terminal our hotel is of the best location while exploring the World famous Great Barrier Reef and other nearby attractions. Pullman Cairns International is just 8 kilometers from the domestic and international airports and closest to the Cairns Convention Centre. This unique charismatic hotel in Cairns city reflects the ambience and spirit of Far North Queensland and exudes the architectural style and grandeur of the city centre’s rich colonial past. Enjoy a relaxing treatment and harmonize your soul at Vie Spa and dine on the best local seafood in Coco's Kitchen + Bar.
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Property amenities
Free private parking nearby
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Boating
Diving
Highchairs available
Valet parking
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Wine / champagne
Hiking
Horseback riding
Mini golf
Squash
Evening entertainment
Strollers
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Waxing services
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Washing machine
Ironing service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Business
Languages Spoken
English, French, Chinese, Filipino and 3 more
2891Reviews47Q+A100Room tips
Traveller rating
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Most Recent
Bassem D wrote a review 22 Sep
1 contribution
The rooms are very old. Over priced. The rooms don't even have basic amenities. I have a baby and the hotel refused to provide a microwave to heat be able to heat the baby bottle. Vert poor and below standard service of what is expected of the pullmann brand.
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Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kevin A wrote a review Apr 2022
Brisbane, Australia146 contributions134 helpful votes
Hotel's Favourite
We have stayed at a lot of different hotels in Cairns but this Pullman is by far superior to both the Hilton and the Pullman Casino hotels. This really is 5 star where as the other two would struggle to make a 4 star. The service was great the room we had on level 6 was beautiful, large, well appointed with a good sized bathroom. The only edge that the Hilton had was it’s breakfast is marginally better. Great location as it’s within walking distance to barrier reef ferries, Woolworths, esplanade and restaurants. It is a beautiful hotel inside and has a grand feeling of space when you first enter reception.
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Pullman Cairns International Team, Guest Services / Front Office at Pullman Cairns International
Responded 30 Apr 2022
Hello KevinA85, thank you kindly for your review. We are naturally delighted you enjoyed your stay with us and that you were comfortable in our beautifully refurbished superior rooms. Our location is certainly convenient and our lobby does create a charming sense of arrival. We note your breakfast comparison and hope you will return as we continue to make improvements to our offering. Warm regards, Pullman Cairns International Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Atravelling265 wrote a review 19 Sep
Brisbane, Australia34 contributions14 helpful votes
Unfortunately, I was allocated a room not yet renovated. It was the most uncomfortable bed I’ve ever experienced was awake constantly through the night. Fortunately only a short stay because they couldn’t move me - if you value sleep steer clear of the un renovated rooms.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas Kelly, Guest Services / Front Office at Pullman Cairns International
Responded 3 days ago
Hi Atravelling265, Thank you for taking the time to leave your feedback. We know how important a good nights of sleep is, please allow us to express our sincerest apologies that we we're unable to provide that for you. While our beds have generally received positive feedback, it can be difficult to meet the preferences of each and every individual. I will certainly share your feedback with our management team to ascertain if we should review the mattresses in our Classic Rooms. While I understand we were unable to meet your expectations on this occasion - we would love the opportunity to welcome you back and reframe your perception.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Storteller792552 wrote a review 14 Sep
24 contributions9 helpful votes
The Pullman is a grand old dame in process of getting a face lift, which is desperately needed. Problem here is everything you may purchase such as breakfast, is charged at a phenomenal amount, breakfast which is a buffet, costs if you were not aware or informed of pre-purchase option, $39 per head. It is a lovely breakfast but not worth that money. Then there is the charges for dinner, which is extremely limited and also very pricey. Don’t order wine or beer for the bar, $13 for a stubby is extremely overpriced even for Cairns. The rooms are basic nothing to wow you, but the service from the staff is good. Overall not worth the money charged.
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Date of stay: September 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas Kelly, Guest Services / Front Office at Pullman Cairns International
Responded 1 week ago
Sorry to hear that your experience did not reflect the value during your stay. Thank you for leaving your feedback, we will certainly take your comments into account when we review pricing. We acknowledge that COCO’s restaurant aims to provide a gourmet dining experience that showcases quality produce, fresh local seafood and paddock to plate from local suppliers– unfortunately, this does not always come at inexpensive cost. Thankfully, our central location ensures that our hotel is located in close proximity to a wide variety of eateries, bars, breweries and restaurants to suit every taste and budget – we hope you had the chance to enjoy some of the fantastic spots in the CBD during you stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Escape542630 wrote a review 9 Sep
3 contributions
Great service great location From the time we arrived to the very end at check fantastic. Everything on your door step was so happy with everything Especially the service everyone so friendly and catered to our every need. I would like to thank everyone that made our holiday a great experience.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas Kelly, Guest Services / Front Office at Pullman Cairns International
Responded 1 week ago
Hi Escape542630, Thank you for leaving us this review. We read these daily and it acts as a great encouragement to our team to improve our services each day. We are so pleased to know that you had an all-around positive experience at the Pullman Cairns International and we would love to welcome you back in the near future for another amazing time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
953pa wrote a review 6 Sep
Brisbane, Australia1 contribution1 helpful vote
Disappointing to say the least, we were unfortunate to be assigned the 14th floor which is an un renovated floor. The room was 2 star level at best, beds extremely uncomfortable, paint peeling off walls, shower curtain in bathroom, cockroaches at night and broken light switches/dials. The pool area is in desperate need of renovation with ‘patched up’ decking and damaged pool liner. I imagine if one was fortunate to get a renovated room the review would be very different. It is unfair to charge $450 a night for an old, dirty and uncomfortable room. Questioning if we would return to the Pullman or chose elsewhere.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
1 Helpful vote
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Bigins G wrote a review 2 Sep
Gold Coast, Australia12 contributions
A Grand Hotel in the Luxe Old Style, fully and tastefully brought into the 21st century, beautiful lobby and reception, great parking. Fresh newly renovated, extremely CLEAN, large and very comfortable rooms, very comfortable bed...Luxe. Extremely efficient, friendly and helpful staff. Breakfast is 5*. Restaurant and bar supurb. Menu excellent and very tasty sashes, recommend kangaroo entre and fish of the day. Happy hour a bonus with nice daily unique crafted cocktails. You MUST visit, it's home
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Try happy hour in the bar and daily specials in the restaurant, kangaroo is to die for
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Paula wrote a review Aug 2022
Ballarat, Australia4 contributions12 helpful votes
+1
My husband and I stayed at The Pullman for two nights in August. Our room was very spacious and found the amenities high end. The balcony was very spacious overlooking the street and harbour. The bed was extremely comfortable and there was a generous selection at the buffet breakfast. The location of the hotel is wonderful and we were in close walking distance to everything.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Thomas Kelly, Guest Services / Front Office at Pullman Cairns International
Responded 1 week ago
Hi GoPlaces00168549286, Thank you for leaving this shining feedback! So pleased to know we hit every mark for you. I hope you took every opportunity to enjoy our central location in the heart of the Cairns CBD. I hope you both had a relaxing time enjoying the beautiful views over the harbor and starting every day with our signature buffet offering.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Catherine A wrote a review Aug 2022
Kingaroy, Australia22 contributions13 helpful votes
A newly rejuvenated room quite expensive, but a balcony with view and lovely amenities including coffee maker. Super comfy bed, very friendly and helpful staff. Just a thought though. For a 5star hotel with a fabulous flat screen TV, there was no access to anything (Netflix, Fox, or other apps. Only standard TV channels. We were not the only ones who thought this was a bit sub standard. However, we enjoyed our luxury stay.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas Kelly, Guest Services / Front Office at Pullman Cairns International
Responded 1 week ago
Hi 677catherinea, Thank you so much for taking the time to leave your feedback. We are pleased to hear that overall, your stay was an enjoyable one – and that the amenities, view, service and bed exceeded. Expectations. Sorry to hear that you we’re disappointed with the lack of streaming services- in future please let our team know, as we have HDMI cables that can be used to connect streaming platforms from your laptop or phone. Thank you again for sharing your feedback. We hope you enjoyed the time spent connecting with your travel companions and hopefully, making some good memories.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sandraselga wrote a review Aug 2022
Murray Bridge, Australia33 contributions21 helpful votes
We stayed in one of the newly renovated rooms and appreciated the comfortable bed and other quality room amenities. The staff at the hotel both at reception and in the bar area were friendly and efficient. Our biggest disappointment however was that our room, advertised as a harbour/ waterway view room ( which costs substantially more), we had what could be described as glimpses of the water. We booked directly with the hotel and requested a room on the highest level possible.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas Kelly, Guest Services / Front Office at Pullman Cairns International
Responded 4 weeks ago
Hi Sandra, Its so wonderful to hear that you had the chance to enjoy on of our newly rejuvenated rooms, our in room amenities, our teams service and a comfortable bed! Sorry to hear that the view did not meet your expectations. Our room views vary depending on the placement in the building. In future, please mention this to our staff - so we can seek to amend your experience. Thank you again for leaving your feedback, we would love to welcome you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$194 - US$302 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the sebel cairns hotel cairns, the sebel hotel cairns, sebel hotel cairns
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
321
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Frequently Asked Questions about Pullman Cairns International
Which popular attractions are close to Pullman Cairns International?
Nearby attractions include Cairns Museum (0.4 km), Cairns Art Gallery (0.4 km), and Rusty's Market (0.5 km).
What are some of the property amenities at Pullman Cairns International?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Pullman Cairns International?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Cairns International?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pullman Cairns International?
Yes, free private parking nearby, free public parking nearby, and a parking garage are available to guests.
What are some restaurants close to Pullman Cairns International?
Conveniently located restaurants include Falafellicious, Cruze Coffee, and Snoogies.
Are there opportunities to exercise at Pullman Cairns International?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is Pullman Cairns International located near the city centre?
Yes, it is 0.9 km away from the centre of Cairns.
Are any cleaning services offered at Pullman Cairns International?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Cairns International offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Pullman Cairns International?
The staff speaks multiple languages, including English, French, German, Chinese, Portuguese, Japanese, and Filipino.