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Pullman Cairns International

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#6 of 66 Hotels in Cairns
Certificate of Excellence
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1 room 2 adults 0 children
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Pullman Cairns International
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1,955 Reviews from our TripAdvisor Community

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There are newer reviews for Pullman Cairns International
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Showing 1,786: English reviews
Reviewed 1 week ago via mobile

We enjoyed trying a new restaurant almost every day. Great area to explore the ocean, beaches and activities. Wonderful people and an easy walk to everything. Our group enjoyed snorkeling and scuba diving.

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Helpful?
Thank Kktad
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Kktad Thank you for your review, I am delighted that you enjoyed your stay with us and found the hotel conveniently located for your time in Cairns. We look forward to welcoming you back again soon! Kind Regards Leissa Prouchandy Guest Experience and Loyalty Manager

Reviewed 2 weeks ago via mobile

Staff are young and extremely helpful and friendly. Only had breakfast there on the last morning but soon regretted not eating there every day! It was excellent!! The hotel is in a fabulous location, walking distance to shopping and restaurants. Rooms were clean and pleasant. Bathroom large with nice toiletries.

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Helpful?
Thank Kim C
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Kim C, Thank you for your review, I am delighted that you enjoyed your stay with us and the team were welcoming and friendly. I am pleased you had the opportunity to enjoy our breakfast, however it is a shame it was only for one morning! The selection changes on a daily basis and is extensive including a fresh...

San Jose, California
Reviewed 2 weeks ago

Nice hotel but rather worn in need of a refresh. The Pool and Lobby have been upgraded, but the rooms, air conditioning and carpets need to be uplifted. The staff is very professional and accommodating. The beds were very comfortable. The bar suffers from a lack of patrons, everyone goes across to Casino for drinks and entertainment. The location is...

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Helpful?
Thank prfecto
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi prfecto, Thank you for your review, I am disappointed that your stay with us did not meet expectation, please accept my apologies. We appreciate your comments on areas needing improvement and rest assured we are working to address these. On a positive note I am pleased that the team were welcoming and friendly, and you found the hotel to...

Darwin, Australia
Reviewed 2 weeks ago via mobile

Check in easy and we paid the $20 parking fee as we couldn't be bothered finding a park down the road. Rooms are big and so is the balcony bed comfortable. Very limited TV channels and you have to pay $15 per movies which were not new releases. Bathroom was large and well appointed. I suppose we are used to...

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Helpful?
Thank mareebali1967
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi mareebali1967 Thank you for your review, I am disappointed that your experience did not meet expectation, please accept my apologies. I am disappointed that you did not find our team to be friendly and personable, in contrast most reviews comment on how welcoming and friendly the team are, so it is surprising that you found this not to be...

Rancho Mirage, California
Reviewed 2 weeks ago

The Pullman is in an excellent location! Close to the warff and numerous restaurants! The staff was all friendly and helpful! The lobby is beautiful and 5 star status! The pool is beautiful and the gym is fully functional! The hotel is old and has a certain beauty, but the rooms are not 5 star! The carpets need updating and...

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Helpful?
Thank JCJCA
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi JCJCA, Thank you for your review, I am pleased that you found the hotel to be conveniently located and the team were welcoming and friendly. We appreciate your comments on areas needing improvement and rest assured we are working to address these. Thank you once again for your comments and we look forward to welcoming you back again in...

Idaho Falls, Idaho
Reviewed 2 weeks ago

Great location which provided easy (walking) access to the harbor to catch our boat to Fitzroy Island as well to walk to restaurants, the lagoon, and other parts of town. Our rooms (we stayed there both before and after our weekend on Fitzroy Island) were spacious, had a great view of the harbor, and had a wonderful door/window that provided...

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Helpful?
1Thank cbg52
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi cbg52 Thank you for taking the time to provide us with your review, I am delighted that you had an enjoyable stay with us on both occasions! We appreciate your feedback regarding our rooms, they offer wonderful views of Cairns and are also the largest! Thank you once again and we look forward to welcoming you back again soon!...

Scarborough, United Kingdom
Reviewed 2 weeks ago

A most pleasant stay. All the staff were friendly and very helpful. Rooms were of a reasonable size. Breakfast was as expected from this hotel group. Rooms have balconies with outdoor furniture. I would recommend this hotel for a stay in cairns.

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Helpful?
Thank PWSMJS
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi PWSMJS Thank your for taking the opportunity to review our hotel, I am pleased that your stay was enjoyable and the team were welcoming and friendly, and your room comfortable and accommodating! We look forward to welcoming you back again when you next visit Cairns. Kind Regards, Leissa Prouchandy Guest Experience & Loyalty Manager

Cannonvale, Australia
Reviewed 2 weeks ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank precious112
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Woonona, Australia
Reviewed 2 weeks ago

Recently stayed 3 nights. Excellent Hotel and location. Superb service. Special mention for Gene at reception and Abbie at Cocos Restaurant. Friendly,Professional and Helpful. Have already recommended Pullman to our friends.

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Helpful?
Thank georgeP8358ZX
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi georgeP8358ZX Thank you for your review, I am delighted that you had an enjoyable stay with us and the team were welcoming and friendly! I will be sure to share your comments with Abbie and Gene who I know will appreciate the recognition. Thank you once again and we look forward to welcoming you back soon! Kind Regards Leissa...

Darlington, United Kingdom
Reviewed 3 weeks ago

This is a fantastic hotel. Great location, a few streets back off the marina and at the end of one of the main street in Cairns. It has a lovely pool on the 3rd floor and excellent views out over the marina or the mountains. Staff are very friendly and helpful. The concierge gave us great tips on where to...

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Helpful?
Thank Jequila
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Jequila Thank you for your review, I am pleased that you enjoyed your time with us and the team were welcoming and friendly. We appreciate your comments and look forward to welcoming you back again soon! Kind Regards Leissa Prouchandy Guest Experience and Loyalty Manager

645 photos of this hotel

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Pullman Cairns International is a grand upscale hotel conveniently located in the CBD of tropical Cairns, boasting 321 spacious rooms over 16 floors, with either harbour or hinterland views. ... more   less 

Additional Information about Pullman Cairns International

Address: 17 Abbott St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $186 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Cairns International 5*
Number of rooms: 321
Reservation Options:
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Also Known As:
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Sebel Hotel Cairns
Pullman Cairns International Queensland
Hotel Style:
#3 Spa Hotel in Cairns
#4 Business Hotel in Cairns
#5 Romantic Hotel in Cairns
#5 Luxury Hotel in Cairns
#8 Family Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Cairns International staff and other travellers.
25 questions
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Questions? Get answers from Pullman Cairns International staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a high floor room for a better view.”
 of 5 bubbles Jason_B1900, 24 Feb 2017 | Read review
“Rooms not facing Abbot St have a great view of the pool.”
 of 5 bubbles prfecto, 12 Feb 2017 | Read review
“The higher floor the better for a harbor view!”
 of 5 bubbles JCJCA, 9 Feb 2017 | Read review
“Room 1309 had a better view than 1118.”
 of 5 bubbles cbg52, 8 Feb 2017 | Read review
“All rooms seem to have a reasonable outlook with a balcony.”
 of 5 bubbles PWSMJS, 8 Feb 2017 | Read review
5 of 5