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Cairns Coconut Holiday Resort

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726 Reviews from our TripAdvisor Community

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Showing 696: English reviews
Brisbane, Queensland, Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 July 2016 via mobile

This resort is fantastic. Amazing staff, family friendly, safe for young children, clean and excellently maintained. Highly recommended to campers, families and seniors. The pools are very clean and the adult only spa was a treat. Nightly family movies allowed us time out to enjoy a night spa.

Helpful?
Thank Carolynne N
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Carolynne N, Thank you very much for sending in your great review. I will certainly pass on your compliments to our staff, they will appreciate this. It is great to hear that you were able to enjoy the adults hot spa during the movies. We do hope that we will be able to welcome you back again at some... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 July 2016

Wonderful service, Very clean, so many things for kids to do from the water park pools and 2 jumping pillows and great big sites for camping. My daughters thought your bathrooms were very stylist. Your seafood basket was the best one i have ever eaten. Thank you, very sad to leave.

Helpful?
Thank Tjabja
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Tjabja, Thank you very much for sending through your five star review following your recent visit with us. It is great to read that your daughters enjoyed their stay making the most of the free activities that we have on offer. We don't operate the café ourselves so I will pass your comments on to the managers. We do... More 

NSW
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 July 2016 via mobile

There not much to say that hasn't been said. The kids loved it, and because it's safe, clean and open, we could relax and let the kids play. The waterpark and mini golf were a huge hit, the cafe is great if your too tired to cook, and the store has all the essentials to get you through. At $100... More 

Helpful?
Thank KrysNsw
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear KrysNsw, Thank you very much for taking the time to send in your great review. It does sound like your children made the most of the 20 plus free activities that we have on offer for our guests. We don't run the café ourselves but I will forward your comments through to the managers. It is great read that... More 

Level Contributor
3 reviews
Reviewed 3 July 2016 via mobile

From the time we walked in absolutely blow away by the customer service, cleanliness, and facilities to offer the family. We stayed in a villa and it was a really great little unit. More than enough room for the four of us. The park is beautifully maintained and the layout has been well thought out. very family friendly Can't say... More 

Helpful?
Thank Shelley S
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Shelley S, We are very pleased to read that your stay in one of our villas worked out so well for your family. Thank you so much for your positive compliments regarding customer service, cleanliness and facilities. I will pass this on to the staff concerned. Thank you too for your great recommendation and submitting your excellent review. We... More 

Brisbane
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 July 2016 via mobile

Wow from the moment you pull up to check in the staff are friendly & very helpful. They took us on a buggy ride to show us various power sites to choose from. Extremely clean amenities. Lots of park activities for kids with a free pancake breakfast on Thursdays. A nice touch when you check out is the farewell lollies... More 

Helpful?
Thank stonefamily2014
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear stonefamily2014, It is great read that you enjoyed your stay with us. I will pass your positive comments about our staff on to them. They do really appreciate this. The free pancake breakfast is a favourite with our guests. We do go through huge quantities of farewell jelly beans when we are busy! Thank you for making the effort... More 

Officer, Australia
2 reviews
Reviewed 3 July 2016 via mobile

We just stayed here for 4 nights in an ensuite cabin. The water park is amazing for kids and the 2 swimming pools are great. The grounds are really beautiful and very well maintained. Jenny and all of the staff were so unbelievably friendly (going above and beyond when my son was cracked on the head by his brother's golf... More 

Helpful?
Thank emrob7980
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear emrob7980, It is great to read that you all enjoyed your recent stay in our ensuite cabin. Thank you for your compliments regarding our grounds and staff. I will pass these on to all those concerned. We don't run the café ourselves but I will be sure to pass your positive comments on to them too. Thank you for... More 

Victor Harbor, Australia
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 July 2016

We are Big 4 members and stayed at the Cairns Coconut Holiday resort as it was only 15 minutes away from the airport for our return journey to S.A. The staff were very welcoming taking my wife personally to our villa and I just followed in the car. The 2 bedroom villa was well laid out with cooking facilities, TV... More 

Helpful?
Thank cl069
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear d069, Thank you very much for taking the time to send through your excellent review. It is great to read that you found our staff very welcoming. I will pass this on to the staff concerned. They love getting this feedback. As you say we do cater particularly well for families with children but couples also enjoy their visit.... More 

Level Contributor
3 reviews
Reviewed 30 June 2016 via mobile

This place is super fun. The Thursday morning free pancakes are really amazing. The kids love the 2 different pools and water park. There's enough to do here without the need to venture out at all if you didn't want to. All I would say is you can hear the highway because it is right next to the highway. If... More 

Helpful?
Thank Helen R
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Helen R, Thank you for taking the time to send through your review following your recent stay. It is great to read that your children enjoyed their stay here at the Cairns Coconut Holiday Resort. The free Thursday pancakes are certainly a favourite with our guests. You are correct in saying that the proximity to the highway isn't a... More 

Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 June 2016

If you're looking for a great family stay in Cairns, this is the place! My 3 year old, my mum and I stayed in the smallest cabin for 3 nights. The cabin itself was clean and comfortable and the resort staff friendly and helpful. I found the facilities were excellent for many age ranges and I can see my son... More 

Helpful?
Thank leighhitz
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear leighhitz, Thank you so much for taking the time to submit your fantastic "Perfect for Kids" review. It is great to read that the three generations of your family enjoyed your stay in one of our ensuite cabins. I will pass on your compliments to the staff concerned as they do appreciate this positive feedback. I am pleased the... More 

Tin Can Bay, Australia
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 June 2016

This park although not cheap is excellent. All camping sites are quiet large some more than others and are quiet private with plenty of room for your car as well. There are 2 great pools with a hot spa for adults only in one of the pools plenty of things for the kids if you have them. The ladies at... More 

Helpful?
Thank Sherilyn P
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Sherilyn P, Thank you very much for taking the time send in your excellent review. We are very pleased that you enjoyed your recent stay with us. I will pass on your compliments to the reception ladies. They really do appreciate the feedback. Thank you so much for your recommendation and your five star comment. We hope you will... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Family-friendly self-contained accommodation with the most amazing range of free activities including heated SPLASH water park, under sixes indoor playground, adults only therapeutic hot spa, mini golf, the NEOS interactive playground, two heated (and cooled) resort pools, monster Jumping Pillows, tennis court and much, much more. Accommodation choices range from luxury three bedroom Condos, fully self contained Villas with two bathrooms to Tropical Cabins and sites for caravans, motorhomes & tents. Multi award winning including 7 times winner of the Australian Tourism Award for Best Tourist & Holiday Park. ... more   less 

Additional Information about Cairns Coconut Holiday Resort

Address: 23-51 Anderson Rd, Cairns, Queensland 4868, Australia (Formerly Cairns Coconut Caravan Resort)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $128 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cairns Coconut Holiday Resort 5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Cairns Coconut Holiday Hotel Cairns
Cairns Caravan Coconut Resort
Cairns Coconut Holiday Resort Queensland
Hotel Style:
#1 Luxury Hotel in Cairns
#1 Romantic Hotel in Cairns
#1 Family Hotel in Cairns
#3 Best Value Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Cairns Coconut Holiday Resort staff and other travellers.
6 questions
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Questions? Get answers from Cairns Coconut Holiday Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All cabins seem to be in a good location. It's really well set out. Maybe choose away from the splash park if you want to avoid noise.”
 of 5 bubbles KACL-AM780, 10 Nov 2016 | Read review
“Ask for a room next to the water park. It has an open view to the field.”
 of 5 bubbles AJL343, 7 Nov 2016 | Read review
“No tips really, every villa/unit is central to all the activities.”
 of 5 bubbles paulineianm, 29 Oct 2016 | Read review
“one near the front to go all to the activities.”
 of 5 bubbles 599paceyw, 19 Oct 2016 | Read review
“There are some cabins right beside the pools and waterpark. The noise may annoy some people.”
 of 5 bubbles wiggle21, 24 Sep 2016 | Read review
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