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Nomads Cairns Backpackers and Serpent Bar

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Nomads Cairns Backpackers and Serpent Bar
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367 Reviews from our TripAdvisor Community

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There are newer reviews for Nomads Cairns Backpackers and Serpent Bar
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Showing 324: English reviews
Huddersfield, United Kingdom
Reviewed 22 May 2015

This was my last stop on my east coast tour and I have to say that this hostel was the most disappointing which was a shame. Check in was slow and painful - in fact it took almost 45 minutes as staff complained that the computers were slow. The wifi is expensive and slow.... if you are able to find...

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Helpful?
Thank Clare B
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hi there, thank you very much for your review! We are sorry to hear about your disappointing experience! We offer our free shuttle pick up from town and also runs into town and pick up from the national bus stops which can sometimes result in delays but we aim to be as quick as possible. Our bathrooms are getting serviced...

Reviewed 14 May 2015 via mobile

I enjoyed my stay in Nomads Cairns. Stayed here for 5 nights in a private room. Room was okay, basic but very clean. Matrass was very hard. Nice dining for good prices. Free breakfast was okay. Good facilities for cooking and laundry and a friendly staff. Free shuttle wasn't always so good. Had to call 4 times before they picked...

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Helpful?
Thank SanneWerring
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hi there, thank you very much for your review! We are sorry to hear that you had to wait for our shuttle bus. Our bus runs into town every hour except at 11am and 1pm and in between has airport and Bus pick up runs which can sometimes lead to delays. We apologise if this caused you any delays and...

Sydney, Australia
Reviewed 30 April 2015

I arrived at nomads with 2 friend and my girlfriends for a weekend away. We booked the hostel expecting the usual, a room, bathroom and a kitchen. However we did not expect what happened. Firstly we were welcomed by the front office staff and they were all very friendly. After this we were introduced too the manager (i cant remember...

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Helpful?
Thank Chris M
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hiya, thank you so much for your review. The beardy guy was Jason one of our great managers. We try and make everyone's stay as personal as possible in a hostel and to leave memories and the desire to come back :) We hope we achieved that with your stay and wish you all the best and a great time...

Brisbane, Australia
Reviewed 20 April 2015

This was my first hostel at the beginning of my trip to Australia. I wasnt expecting much as i traveled in Asia before and knew the standards of Hostels can be quite low. I was happy with the price of the Nomads Cairns when i booked over the phone. I thought $17 for an 8bed Dorm was amazingly cheap. When...

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Helpful?
1Thank Travelguruxx
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hi there, thank you very much for your review. We are stoked to hear that you had a great time with us and hope to see you again soon! All the best, Nomads Cairns Management

Hamburg, Germany
Reviewed 20 April 2015

It was nice to stay but room is so hot and city is so fr and it rained so the bus was full. The people in the office were always talking to me nice. The pool was nice and the games. And 3$ meals this was good to eat if I can't go to city.

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Helpful?
Thank Tobias L
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hi Tobias, thank you for your review. Our shuttle service tries to take everyone into town on an hourly basis. When it rains the number of people wanting to use it does increase but we even run the bus twice if needed be. We are glad to hear you made use of our free and cheap meals and facilities and...

Reviewed 15 April 2015 via mobile

Dorm of 8 people was cheap and the staff on reception were friendly and helpfull, there was also a nice cat on the premises but those are only good things about this hostel. When we arrived to our dorm we were welcomed with smell of stinky feet, fitted carpet looked and felt like it hadn't been vacuumed or cleaned for...

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Helpful?
Thank Sakari90
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hi there, thank you very much for your review. I have just checked our google location and it doesn't say we are the Esplanade - it shows Lake Street which is close to the Esplanade but we offer free transport into town all day every hour to make it more convenient for our guests. We offer a wide range of...

Reviewed 14 April 2015 via mobile

First impressions of the hostel are actually quite good. The reception, bar and pool area are decent. The problems start when you go up to your room. I'm not sure if ours was the same as everyone else's but it was like a prison. Beds broken and dangerous. Pillows are very thin. Air conditioning leaking refrigerant being very hazardous. Dirty...

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Helpful?
1Thank will5994
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hi there, thanks for leaving a review on our page - we are sorry to hear that your stay with us didn't turn out the way it should have! We wish these issues would have been made aware to us while you were staying with us as customer service and safety for our guests is our one priority! We have...

Portstewart, United Kingdom
Reviewed 5 April 2015 via mobile

Stayed here for 3 nights at the beginning of a very long travel down the east coast of Australia. Couldn't have asked for a better start to my travels. Free pick up from airport, free shuttle bus to town, clean rooms, nice bar and pool. Staff were really helpful and for staying in a hostel for the first time I...

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Helpful?
Thank Conor O
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hi there, thanks for your review! We are stoked to hear that your stay with us fulfilled all your expectations and you now have a positive view of the backpacking life style. All the best, Nadine

Reviewed 3 April 2015 via mobile

As we stayed here in January we knew it would be hot and humid but the aircon here was awful! On our first night my friend and I barely slept and you wouldn't think there was any aircon at all! Luckily we got moved the next morning and the aircon was definitely better although still needed improving. $3 dinners were...

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Helpful?
Thank frankie_199322
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hi there, thank you very much for your review. We are stoked to hear you had a good time and we fully agree with you on the urgency for running air-con units! They are all getting in fixed at the end of the month! We hope to see you again in the near future! Thanks, Nomads Cairns Management

Cork
Reviewed 3 April 2015

I stayed there for 3 nights with my partner. The shuttle bus picked us up from town, it is a bit out of the town. The shuttle bus is frequent and runs pretty late which is good if you are out. The bus does fill up quickly so most of the time it has to do 2 trips. The staff...

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Helpful?
Thank OMBBH
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hi there, thank you very much for your review. We are glad to hear that you enjoyed your time with us and hope the rest of your travels continue to be great! We are sorry that you found the aircon regulations inconvenient and hope it didn't interrupt in your sleep too much!? All the best!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nomads Cairns backpackers resort is a 4 ½ star AAA rated budget accommodation with resort style facilities and onsite Serpent Bar, and has been designed to provide you with a great night's sleep. Located only minutes away from the Cairns Esplanade, gateway to the Great Barrier Reef, it includes everything you need to enjoy Tropical North Queensland in style. ... more   less 

Additional Information about Nomads Cairns Backpackers and Serpent Bar

Address: 341 Lake St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $40 - $64 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Nomads Cairns Backpackers and Serpent Bar 2*
Number of rooms: 20
Reservation Options:
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Also Known As:
Nomads Serpent Cairns Hotel Cairns
Nomads Cairns Backpackers And Serpent Bar Queensland
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Questions & Answers

Here's what travellers have asked, with answers from Nomads Cairns Backpackers and Serpent Bar staff and other travellers.
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Questions? Get answers from Nomads Cairns Backpackers and Serpent Bar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bad location decent hostel”
 of 5 bubbles loveshotels4, 6 Oct 2016 | Read review
“Book well ahead of time. Sometimes there's tour groups that book, and rooms are not always available.”
 of 5 bubbles D6546GZjohnr, 29 Sep 2016 | Read review
“Any of the 4-bed dorms were better than the rest”
 of 5 bubbles lucydriver925, 23 Sep 2016 | Read review
“Do somthing else if you want a good room.”
 of 5 bubbles alaxanderr, 20 Sep 2016 | Read review
“Don't shut yourself away in your room.. go to the bar and drink..then go to whoolshed...”
 of 5 bubbles R5186UHgeorgep, 18 Jul 2016 | Read review
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