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Nomads Cairns Backpackers and Serpent Bar

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Nomads Cairns Backpackers and Serpent Bar
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371 Reviews from our TripAdvisor Community

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There are newer reviews for Nomads Cairns Backpackers and Serpent Bar
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Showing 328: English reviews
Reviewed 15 June 2015

The bathrooms weredisgusting, the rooms were cramped, ladders on some bunks were in a weird position so close to the ceiling it was impossible to climb up. You have to pay exrtra for towels and Wifi. After paying for the wifi, it only worked in certain hallways outside the rooms and not at all in the common area. he staff...

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Helpful?
4Thank Arianne H
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hi there, thank you for your review. We are sorry to hear that you experienced issues with miscommunication from staff we have quite a few new staff members in training and we apologise if the wrong information was given to you. Our Internet is unfortunately not the fastest and we are looking into getting some free WiFi as well. Our...

Townsville, Australia
Reviewed 14 June 2015 via mobile

Stayed here for one night by accident (booked the wrong nomads). The reception was unhelpful and repeatedly ask me to pay even I have paid online. Very noisy at night time (past midnight). No one care to help you with anything either. Won't come back or recommend to anyone.

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Helpful?
Thank sandysa0727
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hi there, thank you for your review. I am sorry to hear that you experienced issues booking us and the staff didn't pick up that you had paid already. We have quite a few new staff members in training, and this miscommunication shouldn't be an issue any longer! Reception is closed after midnight but our bus driver is awake and...

Sydney, Australia
Reviewed 3 June 2015

Loved my stay here. No issues with our 4 share dorm. And the hostel made us feel tucked away from the madness of cairns, Great locations and fun place to stay. I would definitely give this place another stay next visit to Cairns.

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Helpful?
Thank TravisT2012
Nadine T, Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Thanks for leaving us a review. We are stoked that you had a great stay with us at Nomads. We too love the fact that we are away from the mayhem but yet just a stone throw away (bus ride) when ever we want a change of pace. We hope you to see you again. Thanks Nomads Cairns Management

Sydney, Australia
Reviewed 3 June 2015

This was the last stop on our amazing east cost trip that was planned and organised by the great people in mad travel cairns. They have a great bus service that runs throughout the day and night so no need for taxis. Facilities were great and we loved relaxing by the pool on any of the days we weren't on...

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Helpful?
Thank Hankb23
Nadine T, Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Thank you for your review. We are delighted to hear that you enjoyed your stay here at Nomads Cairns. Our travel legends are great at what they do and I'm sure you have stories from your experiences that will forever be in your heart. If you ever come back to Cairns please swing by ans say hello. Thanks Nomads Cairns...

Huddersfield, United Kingdom
Reviewed 22 May 2015

This was my last stop on my east coast tour and I have to say that this hostel was the most disappointing which was a shame. Check in was slow and painful - in fact it took almost 45 minutes as staff complained that the computers were slow. The wifi is expensive and slow.... if you are able to find...

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Helpful?
Thank Clare B
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hi there, thank you very much for your review! We are sorry to hear about your disappointing experience! We offer our free shuttle pick up from town and also runs into town and pick up from the national bus stops which can sometimes result in delays but we aim to be as quick as possible. Our bathrooms are getting serviced...

Reviewed 14 May 2015 via mobile

I enjoyed my stay in Nomads Cairns. Stayed here for 5 nights in a private room. Room was okay, basic but very clean. Matrass was very hard. Nice dining for good prices. Free breakfast was okay. Good facilities for cooking and laundry and a friendly staff. Free shuttle wasn't always so good. Had to call 4 times before they picked...

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Helpful?
Thank SanneWerring
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hi there, thank you very much for your review! We are sorry to hear that you had to wait for our shuttle bus. Our bus runs into town every hour except at 11am and 1pm and in between has airport and Bus pick up runs which can sometimes lead to delays. We apologise if this caused you any delays and...

Sydney, Australia
Reviewed 30 April 2015

I arrived at nomads with 2 friend and my girlfriends for a weekend away. We booked the hostel expecting the usual, a room, bathroom and a kitchen. However we did not expect what happened. Firstly we were welcomed by the front office staff and they were all very friendly. After this we were introduced too the manager (i cant remember...

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Helpful?
Thank Chris M
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hiya, thank you so much for your review. The beardy guy was Jason one of our great managers. We try and make everyone's stay as personal as possible in a hostel and to leave memories and the desire to come back :) We hope we achieved that with your stay and wish you all the best and a great time...

Brisbane, Australia
Reviewed 20 April 2015

This was my first hostel at the beginning of my trip to Australia. I wasnt expecting much as i traveled in Asia before and knew the standards of Hostels can be quite low. I was happy with the price of the Nomads Cairns when i booked over the phone. I thought $17 for an 8bed Dorm was amazingly cheap. When...

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Helpful?
1Thank Travelguruxx
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hi there, thank you very much for your review. We are stoked to hear that you had a great time with us and hope to see you again soon! All the best, Nomads Cairns Management

Hamburg, Germany
Reviewed 20 April 2015

It was nice to stay but room is so hot and city is so fr and it rained so the bus was full. The people in the office were always talking to me nice. The pool was nice and the games. And 3$ meals this was good to eat if I can't go to city.

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Helpful?
Thank Tobias L
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hi Tobias, thank you for your review. Our shuttle service tries to take everyone into town on an hourly basis. When it rains the number of people wanting to use it does increase but we even run the bus twice if needed be. We are glad to hear you made use of our free and cheap meals and facilities and...

Reviewed 15 April 2015 via mobile

Dorm of 8 people was cheap and the staff on reception were friendly and helpfull, there was also a nice cat on the premises but those are only good things about this hostel. When we arrived to our dorm we were welcomed with smell of stinky feet, fitted carpet looked and felt like it hadn't been vacuumed or cleaned for...

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Helpful?
Thank Sakari90
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this review

Hi there, thank you very much for your review. I have just checked our google location and it doesn't say we are the Esplanade - it shows Lake Street which is close to the Esplanade but we offer free transport into town all day every hour to make it more convenient for our guests. We offer a wide range of...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nomads Cairns backpackers resort is a 4 ½ star AAA rated budget accommodation with resort style facilities and onsite Serpent Bar, and has been designed to provide you with a great night's sleep. Located only minutes away from the Cairns Esplanade, gateway to the Great Barrier Reef, it includes everything you need to enjoy Tropical North Queensland in style. ... more   less 

Additional Information about Nomads Cairns Backpackers and Serpent Bar

Address: 341 Lake St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $21 - $67 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Nomads Cairns Backpackers and Serpent Bar 2*
Number of rooms: 20
Reservation Options:
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Also Known As:
Nomads Serpent Cairns Hotel Cairns
Nomads Cairns Backpackers And Serpent Bar Queensland
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Questions & Answers

Here's what travellers have asked, with answers from Nomads Cairns Backpackers and Serpent Bar staff and other travellers.
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Questions? Get answers from Nomads Cairns Backpackers and Serpent Bar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bad location decent hostel”
 of 5 bubbles loveshotels4, 6 Oct 2016 | Read review
“Book well ahead of time. Sometimes there's tour groups that book, and rooms are not always available.”
 of 5 bubbles D6546GZjohnr, 29 Sep 2016 | Read review
“Any of the 4-bed dorms were better than the rest”
 of 5 bubbles lucydriver925, 23 Sep 2016 | Read review
“Do somthing else if you want a good room.”
 of 5 bubbles alaxanderr, 20 Sep 2016 | Read review
“Don't shut yourself away in your room.. go to the bar and drink..then go to whoolshed...”
 of 5 bubbles R5186UHgeorgep, 18 Jul 2016 | Read review
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