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Castaway's Backpackers

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263 Reviews from our TripAdvisor Community

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Showing 247: English reviews
Basel, Switzerland
Reviewed 23 July 2013

My wife and I stayed at this hostel 3 nights. Positive: Rooms are basic and ok. The hostel is clean. Facilities are great: huge kitchen, home cinema place to relax and watch movies. Free shuttle to city center. Negative: Can be really noisy during the night with the other backpackers partying outside. We had to call someone of the staff...

Thank snaessens
Reviewed 9 July 2013

This hostel is located a 15 minute walk from town. The rooms are clean and simple, they each have a bar fridge inside. The people at reception (Ash and Matt) are friendly and super helpful and are able to book tours and reef trips which is handy.

Thank Shark432
Queenstown, New Zealand
Reviewed 15 June 2013

I have had the best stay at Castaways. Great facilities, Share bathrooms are always kept immaculate, rooms are great size, the staff are fantastic and always there to help, they make an effort and put together social outings and even set up a Big Breakfast feed for the next morning for a crazy cheap price! Thanks for an awesome time...

Thank AvocadoTomatoe
Greater London, United Kingdom
Reviewed 12 June 2013

Staff were really welcoming when we stayed here are invited us to the big night out that they have. Drinking games and free pizza at a local bar. This was our first night in cairns and we enjoyed it. The rooms were very clean and we were given a free upgrade to a double room!!

1Thank mehul s
CastawaysBP, Manager at Castaway's Backpackers, responded to this review

Hi Mehul and Pretti! Glad you guys enjoyed your stay with us! Thanks so much for the great review! Hope the rest of Australia worked out as you hoped and you have continued to enjoy your travels, if you're ever in Cairns again you know where to find us! San, Ash, Charlie and the team!

Reviewed 11 June 2013

Unfortunately due to a mix up with communication we arrived before the hostel was open as we had just got off a night bus and were booked on a boat trip that day. We had emailed to say we would like to drop off our bags early but then didn't have an internet connection so we never read the response...

Thank SLM27
CastawaysBP, Manager at Castaway's Backpackers, responded to this review

Hey guys! I'm so sorry to hear you had a negative experience with us back in November. Since then, we have hired an entire new set of staff who really pride ourselves on the service our guests receive. We do try and cater for late check ins/early arrivals as best we can and have made some changes to our procedures...

Cork, Ireland
Reviewed 11 April 2013 via mobile

Enquired by email re availability for 4 persons, I received an email back straight away. We were landing in cairns at 4am & though check in wasn't until afternoon they offered to let us check in once we arrived at the airport as room was avail from night b4 & sent me an email on how to get the key...

1Thank alexandria0886
CastawaysBP, Front Office Manager at Castaway's Backpackers, responded to this review

Hey Guys, Really glad you enjoyed your stay! It was great having you all here! Enjoy the rest of your travels!! Thanks Leslie and the team!

Sydney, Australia
Reviewed 20 March 2013

This hostel is slightly out of town (20 mins walk) but the staff run people back and forth around a timetable, and the walk took me past a tree full of fruit bats so no problem! Castaway's is a really clean, well-run hostel. The staff are knowledgeable and go out of their way to help you. There's free wifi which...

Thank Andrea J
CastawaysBP, Front Office Manager at Castaway's Backpackers, responded to this review

Hey! Thanks for the review! Hopefully the job hunting went well in Sydney an you enjoyed your trip down the coast! If you find yourself in Cairns again we will have a bed waiting! Cheers Leslie and the team!

Reviewed 1 March 2013

My girlfriend and I stayed at Castaway's for a few nights and had a brilliant time. The staff were really friendly and welcoming as well as being really knowledgeable about activities to do in Cairns. The hostel itself was the cleanest we have stayed in since we left England last year. They also provided free wifi and offered free shuttle...

Thank Charlien1987
Newcastle upon Tyne, United Kingdom
Reviewed 28 February 2013

Stayed here for 4 nights, great double room with bathroom for a reasonable price. Way more affordable than anywhere else in cairns but very high standards! Modern rooms and bathrooms, huge communal living areas with full kitchen, tv and DVD players, internet which was free for 30 mins a day, library, washers and driers and way more. Staff were all...

Thank ashlee89
Leipzig, Germany
Reviewed 25 February 2013

the hostel is small and familiar, very clean and absolutely friendly! the staff is amazing!! there is a free shuttle bus service, a lovely swimming pool and sweet balconys and outdoor areas! planned to stay three nights here but extended to six... had an awesome time!! would definitely come back at any time! thanks castaways!!

Thank juliane_germany

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
Things to do
  • Pool
Room types
  • Kitchenette
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
  • Free Parking

Additional Information about Castaway's Backpackers

Address: 207 Sheridan St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $24 - $60 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Castaway's Backpackers 2*
Number of rooms: 24
Reservation Options:
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Also Known As:
Castaway's Backpackers Cairns, Queensland
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Questions & Answers

Here's what travellers have asked, with answers from Castaway's Backpackers staff and other travellers.
5 questions
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Newcastle upon Tyne, United Kingdom
3 months ago
Hong Kong, China
Sydney, Australia
Sydney, Australia
over a year ago

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Questions? Get answers from Castaway's Backpackers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms vary in size :)”
 of 5 bubbles JackRuby2016, 27 Oct 2016 | Read review
“Awesome environment”
 of 5 bubbles adriennem196, 12 Jan 2016 | Read review
“not right next to the kitchen just in case there are early risers”
 of 5 bubbles Syd_T-K, 17 Dec 2015 | Read review
“choose rooms that are located in the 2nd floor which may have better ventilation”
 of 5 bubbles FionaCheng, 7 Dec 2015 | Read review
“The wifi can be slower than most places at times, sitting in the communal sofa area downstairs provides the fastest speeds.”
 of 5 bubbles dannyalder88, 18 Oct 2015 | Read review
5 of 5