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Inn Cairns Boutique Hotel

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120 Reviews from our TripAdvisor Community

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Showing 113: English reviews
Albury, Australia
Reviewed 24 June 2016

Stayed here 8 nights in June. Found it to be extremely clean. Location is excellent. Right opposite the supermarket and most things you would need. Easy walk to Rusty's markets, night markets, wharf and esplanade. The staff were very friendly and very helpul. We requested an apartment at the back, given that some complained about street noise at the front....

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Helpful?
Thank Monzarocket
Jan P, General Manager at Inn Cairns Boutique Hotel, responded to this review

Thank you for taking the time to post a review of your recent stay with us. We were most happy to read you enjoyed your time here and found it value for money. We appreciate your comments and will certainly follow up on them. Hope to see you back again sometime in the future.

Reviewed 13 May 2016 via mobile

This hotel had a great location very close to everything very convenient. I would have give this hotel a 1 star if my complaint wasn't attended to. We stayed in a one bedroom apartment with a washing machine and dryer also separate bedroom and living area. As we arrived late I was seen to by a lovely lady at the...

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Helpful?
Thank Vickiemitchell88
Jan P, General Manager at Inn Cairns Boutique Hotel, responded to this review

Thank you for taking the time to review your recent stay with us. I can only apologise once again for the cleaning issues you encountered in the apartment. As mentioned in the review we did have new cleaners but clearly that is no excuse and the unit should have been checked before your arrival. We have since taken steps to...

Reviewed 23 April 2016 via mobile

The rooms are rundown, could do with some TLC. Plumbing makes noises when there used, teabags were old and damp. An excellent location, near everything. The whole place needed a good renovation, we felt. The staircase got very wet when it rained so the carpet got very wet we noticed when we were using the stairs going up and down...

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Helpful?
Thank Littlecherub C
Jan P, General Manager at Inn Cairns Boutique Hotel, responded to this review

Thank you for your recent review of our apartments. Inn Cairns is an older style building and both maintenance & renovation works are constantly on-going. Because all our units are built around an atrium to take advantage of our normally great weather the emergency staircase does get wet when it rains. Fortunately the lift area on each of the floors...

Reviewed 6 April 2016 via mobile

When we arrived, we followed the out of hours instructions for check in however because the buzzer was broken, there was no answer. We continued to try while ringing a 1300 number that was on a sticker on the sign. We waited for 45mins before the manager came down to let us in. When she arrived she was extremely rude...

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Helpful?
Thank Nicola N
Jan P, General Manager at Inn Cairns Boutique Hotel, responded to this review

Thank you for your recent review. I was most concerned to read your comments and sincerely sorry that your stay was far from ideal. While I understand your frustration with the after-hours check-in procedure I'd like to address a couple of points. Firstly, you arrived on Good Friday which was a very busy day and we did have a considerable...

Brisbane, Australia
Reviewed 5 April 2016 via mobile

I booked the Inn Cairns for a one night stay as it had various reviews of 4 a 4.5. I was personally disappointed based on my expectations from the reviews. On arrival by taxi, I was immediately concerned as there is a nightclub and tattoo parlor below. Not so much noise but walking back to room late at night. Checking...

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Helpful?
1Thank HW-aka-TheBear
Jan P, General Manager at Inn Cairns Boutique Hotel, responded to this review

Thank you for taking the time to review your stay at Inn Cairns Apartments. I was disappointed to read that we didn't meet all your expectations but pleased to read you found the staff friendly and the apartment clean and spacious. This is an older building and renovations are an ongoing work in progress. We do certainly take all your...

Tampa, Florida
Reviewed 18 March 2016 via mobile

I arrived after hours but was easily able to enter and collect my key. The room is a typical beach apartment, clean and well stocked. My room faced the Lake Street and was incredibly loud at night, good thing the bedroom is in the back. The location is great! Central to restaurants, shops and the pier. It cost me $23...

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Helpful?
Thank Joey T
Bellevue
Reviewed 1 December 2015

We were sad to say goodby to the staff as they were so kind and helpful. The apartment was a perfect size, clean comfortable, and had a great view of the mountains. We enjoyed the sunrise views and sunsets on the garden roof. On a personal note, I left my purse in the local cab. I did not have the...

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1Thank Kathleen E
Brisbane, Australia
Reviewed 15 November 2015

Central location, close to shops, etc The Hotel was Great, Stayed on second floor. Noise from nightclub was a bit loud with front door open, but was ok when it was shut. Very clean & nice staff. Would stay again.

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Thank jamespT1314GO
Napier, New Zealand
Reviewed 26 October 2015

We stayed 12 nights in apartment 506.The location was excellent extremely close to shopping, restaurants the waterfront and Cairns central shopping centre. Supermarket over the rosd. The ladies at reception were very friendly and extremely helpful booking tours and giving valuable advice about the various attractions. The apartment itself was clean,well equipped and being able to cook and do washing...

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Helpful?
Thank Suzie B
Brisbane, Australia
Reviewed 19 October 2015 via mobile

I stayed here some 5/6 years ago and was very impressed so decided to stay here again on a recent holiday. Whilst it is under new management it's still the same excellent service and clean rooms I had last time. Prime position right in the middle of town and within walking distance to The Esplanade, Cairns Central shopping centre and...

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Helpful?
Thank austraveller90

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
Things to do
  • Pool
Room types
  • Kitchenette
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
"INN CAIRNS" offers 38 boutique Four Star Apartments located in the heart of Cairns business and retail precinct (nestled amongst major Banks, Newsagent, Supermarkets, diagonally opposite to Lake Street liquor outlet and close to local buses to all destinations ): approx. 5 minutes walk to the Cairns Convention Centre, Reef Casino, Lagoon, Esplanade, Restaurants, Clubs, Hotels and prominent Shopping Centres. ... more   less 

Additional Information about Inn Cairns Boutique Hotel

Address: 71 Lake St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $127 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Inn Cairns Boutique Hotel 3.5*
Number of rooms: 38
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Also Known As:
Inn Cairns Boutique Hotel Queensland
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Questions & Answers

Here's what travellers have asked, with answers from Inn Cairns Boutique Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Consider a 1st level room for the lanai, but you will lose the views.”
  • Standard kitchenette
  • Pool and BBQ terrace area
 of 5 bubbles TheTravelSlt, 20 Dec 2016 | Read review
“Great location”
 of 5 bubbles 110leannes, 5 Nov 2016 | Read review
“Rooms with a view over the road are a little noisy but interesting !”
 of 5 bubbles RodBush, 17 Aug 2016 | Read review
“The rooms in back have views of the mountains and sunset”
 of 5 bubbles KathleenE22, 1 Dec 2015 | Read review
“Stay in apartments at rear over looking the pool. Which would be quieter. Enquire about bed.”
 of 5 bubbles 782suzieb, 26 Oct 2015 | Read review
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