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Cairns Harbour Lights

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Traveller (319)
Room & Suite (151)
Pool & Beach (7)
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Overview
  • Excellent39%
  • Very good37%
  • Average13%
  • Poor6%
  • Terrible5%
Travellers talk about
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (826)
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285
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285
297
109
53
41
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All reviewsone bedroom apartmentgreat locationrestaurants downstairstour boatswasher dryerhilton hoteloverlooking the watertrinity inletgreat apartmentshort walkreef terminalthe great barrier reeflarge balconyliving areawithin easy walking distanceself containedfull kitchen
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1 - 5 of 785 reviews
Reviewed 2 days ago via mobile

Staff were very friendly and helpful.I loved the whole design of the hotel,it was very unique compared to the standard hotel designs. Had an amazing view of the water and the city.The bed is super comfy and made me want to sleep in it all...More

Thank Zoe O
Response from Adriette M, General Manager at Cairns Harbour LightsResponded yesterday

Hi Zoe, Thank you for your great feedback. I am glad you enjoyed your stay and I will certainly pass your feedback onto the hotel team. We look forward to your next visit. Kind Regards,

Reviewed 1 week ago

Stayed here for three nights as part of our honeymoon in Oz, apartment good, had all we needed, pool area pleasant and quiet. Bed comfy, towels soft, toiletries good, nice shower. Thank you for the loan of umbrella (no one mentioned it was monsoon season!!)....More

Thank w00dy1961
Response from Adriette M, General Manager at Cairns Harbour LightsResponded 4 days ago

Deary W00dy1961, Thank you for your feedback and I am glad you enjoyed your stay. I must admit, the monsoon season came a bit later than usual. I hope you had a memorable honeymoon, and we look forward to welcome you back for your anniversary....More

Reviewed 1 week ago via mobile

Stayed here recently. Great location and very friendly staff. That’s where it ends. Old tired decor. Our room literally stunk, it was musty due to wet carpet throughout. My partner got an electric shock off the hair dryer. It’s just not worth the money.More

Thank Shaun C
Response from Adriette M, General Manager at Cairns Harbour LightsResponded 4 days ago

Dear Shaun, Thank you for your feedback and I am so sorry to hear about your and your partner's experience. Our electrical equipment gets tested every 6 months by an external company, so I will certainly investigate and follow up with them. I will also...More

Reviewed 1 week ago

Good location but terrible service. The room was a lot of ants and the toilet broke when I visit, which I have a whole night without toilet. I have to use the reception toilet. Then my cattle in the room was full of ants inside...More

Review collected in partnership with Accorhotels.com
Thank Wong T
Response from Adriette M, General Manager at Cairns Harbour LightsResponded 1 week ago

Dear Wong T I am so sorry to hear about your experience, and I will certainly address your issues with our maintenance and housekeeping teams. I hope you would give us another opportunity to better serve you in the near future. Kind Regards,

Reviewed 2 weeks ago via mobile

My wife and I stayed at the cairns harbour lights for two nights prior to starting a Great Barrier Reef cruise. Very nice hotel. Great views and close to the tourist heart of cairns. Clean rooms and very pleasant staff. No complaints from us at...More

Thank 480kurtb
Response from Adriette M, General Manager at Cairns Harbour LightsResponded 2 weeks ago

Hello 480kurt, Thank you for you kind words, i will be sure to pass them onto the team.

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Dry Cleaning
Laundry Service
Self-Serve Laundry
Conference Facilities
Meeting Rooms
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$121 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$121 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (319)
Room & Suite (151)
Pool & Beach (7)
Dining (5)
Questions & Answers
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gypsy604
6 April 2018|
AnswerShow all 6 answers
Response from Ozzmo1962 | Reviewed this property |
Hi. My husband and I recently stayed at this hotel. The room we were in did not have a sofa bed in it but that doesn't mean other rooms don't have them. I am sure the hotel would be able to advise you regarding that... More
0
Votes
CherieandMark
9 July 2017|
AnswerShow all 3 answers
Response from Mandy H | Reviewed this property |
Both pool and spa are cold
1
Vote
Lynne M
14 June 2017|
AnswerShow all 2 answers
Response from margaretgE3455SE | Reviewed this property |
1. Pay for movies only 2. Fox sport 3 channels 3. Plenty of restaurants very very close to, plus some restaurants will provide room service.
0
Votes
Room Tips
"Higher Floor with ocean facing room"
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"you can request but don't count on it."
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"Worth having the wharf view but we had a garden view but still got a view of the wharf , room 703"
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"Ask for Harbour view room"
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