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Grosvenor in Cairns

139 reviews
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Traveller (20)
Room & Suite (21)
Pool & Beach (7)
Overview
  • Excellent49%
  • Very good33%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
4.0 Star Hotel
All hotel details
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Reviews (139)Write a Review
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64
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All reviewsstay there againwashing machineone bedroom apartmentno elevatorbottle shopbarbecue arearooms were cleanhandy locationwalking distancethe wi fireef fleet terminalfirst floorbit datedpool areathe great barrier reeftourssupermarket
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61 - 65 of 132 reviews
Reviewed 11 October 2013

We recently stayed six nights at the Grosvenor. The rooms were spacious and had everything we needed-except to say that whenever we used the AC,a pump would come on and make a loud noise. We contacted management who did offer us another room,but by then...More

Thank Bundle38
Response from Brian099, Manager at Grosvenor in CairnsResponded 21 April 2014

Thank you for taking the time to leave a review of your stay at Grosvenor in Cairns and we are glad that you found the apartment spacious and containing everything you needed. The pump on the air-conditioner was found to be faulty and was replaced...More

Reviewed 22 September 2013

My husband and I stayed 10 nights at the Grosvenor Apartments early in September. We had an online special which included discounted accommodation and a dinner voucher at a nearby Italian restaurant which was very good value. Both Brian and Anne were extremely helpful and...More

1  Thank Barb C
Response from Brian099, Manager at Grosvenor in CairnsResponded 21 April 2014

Thank you for taking the time to leave a review and for your positive comments about your accommodation and our service to you. Our website only 'Hot Deal' is great value for just the accommodation but then there are the added bonuses of the Restaurant...More

Reviewed 28 August 2013

There were three of us, one from Canada and my husband and me from Sydney. We booked online two rooms. There are three floors in this apartment building but no lift which was difficult as we are all over 70. The rooms were clean, the...More

Thank mrsw203
Response from Brian099, Manager at Grosvenor in CairnsResponded 21 April 2014

Thank you for taking the time to leave a review. Your comments about the apartments being clean and comfortable are appreciated. In relation to the set up of the complex; yes there is no lift and we always try to make that obvious to potential...More

Reviewed 21 August 2013

Took a family vacation in Cairns, decided to pick Grosvenor due to good reviews from TripAdvisor. The apartment we took was nice and spacious, well located and close to some groceries and food joints. Though it was a very brief stay for the 5 of...More

Thank Nikhil D
Response from Brian099, Manager at Grosvenor in CairnsResponded 21 April 2014

Thank you for taking the time to leave a review. We do appreciate your comments about your accommodation and the help you received from Anne to help you pick just the "right" tours for you - Brian and Anne (on-site managers).

Reviewed 16 August 2013

Wife and I took a 7 day break from the winter hustle and bustle of Sydney life and flew to Cairns for some Aussie sun. Stayed at Grosvenor In Cairns as a result of Trip Advisor. Met both Brian and Ann who manage the place...More

1  Thank Peter M
Response from Brian099, Manager at Grosvenor in CairnsResponded 21 April 2014

Thank you for your review and comments. Your comments about your accommodation and our service to you are appreciated. Although we try to give our guests as much information and assistance as possible we are always aware of not "overpowering guests with information or any...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Dry Cleaning
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$81 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
US$81 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
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Traveller (20)
Room & Suite (21)
Pool & Beach (7)
Dining (1)
Family and Play Areas (6)
Questions & Answers
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Shelly W
17 February 2018|
Answer
Response from Brian S | Property representative |
Hi Shelly - The fastest and cheapest way to travel to the Reef Fleet Terminal is by taxi. The trip will take about 7 minutes and cost about $12 for 4 people (we can book the taxi for you in advance) which is cheaper than... More
0
Votes
Room Tips
"Try to avoid rooms on McLeod Street"
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"I wake up every morning to bird song and the trickling of water in the pool. Upper floor should be quieter..."
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"Rooms up top would be quieter as it is fully tiled."
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"The apartments are worth the little extra price from the studio!"
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