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Sheraton Grand Mirage Resort, Port Douglas

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Traveller (646)
Room & Suite (109)
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Overview
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Port Douglas Road, Port Douglas, Queensland 4877 Australia See on map
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.5 Star accommodation
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Rooms
3 Feb4 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (781)
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752 results
Traveller rating
381
209
91
34
37
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LanguageEnglish
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381
209
91
34
37
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All reviews seafood buffet feast restaurant lagoon room pool bar in room dining duty manager direct access main restaurant salt water shuttle service main pool shuttle bus four mile beach the great barrier reef tennis courts minute drive school holidays
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1 - 5 of 752 reviews
Reviewed yesterday via mobile

The Sheraton resort was the best holiday we’ve ever had as a family. We stayed for four nights with two kids 6 and 9. Our room was absolutely beautiful, with a stunning view over the pool and gardens; and enough room for a family. The...More

Date of stay: January 2019
Thank 993simong
Reviewed 4 days ago via mobile

In Port Douglas , Shereton Grand Mirage has the most beautiful property along the beach. The property is beautifully maintained and the staff so courteous. We enjoyed the stay here , the swimming pools, dining places and the rooms are very well appointed. The staff...More

Date of stay: January 2019
Thank 591dileepn
Response from Steve M, General Manager at Sheraton Grand Mirage Resort, Port DouglasResponded yesterday

Dear 591dileepn, Thank you for taking the time to share the feedback of your stay with us here at the Sheraton Grand Mirage Resort Port Douglas. It is always pleasing to receive such positive feedback and we value your recommendation. We hope you will come...More

Reviewed 5 days ago

We really enjoyed our 4 night stay at this hotel. The property was beautifully kept and felt tropical. The staff was friendly and the restaurant food was very good. Our room was a perfect size with all the amenities we needed. I loved the view...More

Date of stay: January 2019
Thank Scotudy
Response from Steve M, General Manager at Sheraton Grand Mirage Resort, Port DouglasResponded yesterday

Dear Scotudy, Thank you for your positive comments on Sheraton Grand Mirage Resort Port Douglas. Early morning walks on Four Mile Beach certainly is a perfect way to begin your day up here in the tropics. We hope you will come back and stay with...More

Reviewed 6 days ago

This was an amazing hotel at a great property just by the beach. During the peiod we visited the beach was closed for safety reasons but the huge saltwater pools (9 of them altogether) was compensating for this. There is great poolside beach sunbeds and...More

Date of stay: December 2018
Thank tessto2018
Response from Steve M, General Manager at Sheraton Grand Mirage Resort, Port DouglasResponded yesterday

Dear tessto2018, Thank you for taking the time to share your experience on the Sheraton Grand Mirage Resort Port Douglas. We are glad that you enjoyed using the facilities while you were staying with us. It is always pleasing to receive positive feedback and reviews...More

Reviewed 6 days ago via mobile

Stayed at the Sheraton Grand Mirage Port Douglas and while the resort is beautiful and the rooms great the resort is let down by lack of service and overpriced food and drink. Average buffet breakfast almost $100 AUD for 2 adults and 1 child and...More

Date of stay: January 2019
1  Thank 978markjones
Response from Steve M, General Manager at Sheraton Grand Mirage Resort, Port DouglasResponded 5 days ago

Hi 978markjones, Thank you for your review following your stay. Your comments are truly valued however concerning that service expectations in some areas has left a less than a favourable impression on the rest of your stay. Your detailed feedback is important to us and...More

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About
Description
The only beachfront property on famous Four Mile Beach, Sheraton Grand Mirage Resort Port Douglas is an iconic piece of paradise in Tropical North Queensland. Situated between two World Heritage wonders, Great More Barrier Reef and Daintree Rainforest, it denotes a treasured tropical getaway. Awarded the Best Refurbished Accommodation for 2017 by Queensland Hotels Association, the Resort boasts five-star guest rooms, suites and villas offering captivating views of the lagoon pools and tropical gardens, and features 2 hectares of swimmable lagoon pools, an 18-hole golf course and private poolside cabanas. Starwood Preferred Guest ® Members may receive special accommodation and dining discounts when booking direct. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Free Parking
Bar/Lounge
Pool
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Golf Course
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Tennis Court
Wheelchair Access
Free High Speed Internet (WiFi)
Breakfast included
Spa
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Business
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Business
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
295
Price range
US$179 - US$381 (Based on Average Rates for a Standard Room)
Formerly known as
Sheraton Mirage Port Douglas Resort
Also Known As
Sheraton Mirage Port Douglas Hotel Port Douglas
,
Sheraton Port Douglas
,
Port Douglas Sheraton
Location
Australia > Queensland > Port Douglas
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Business
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
295
Price range
US$179 - US$381 (Based on Average Rates for a Standard Room)
Formerly known as
Sheraton Mirage Port Douglas Resort
Also Known As
Sheraton Mirage Port Douglas Hotel Port Douglas
,
Sheraton Port Douglas
,
Port Douglas Sheraton
Location
Australia > Queensland > Port Douglas
Photos
Traveller (646)
Room & Suite (109)
Pool & Beach (94)
Dining (24)
Business Centre & Event Rooms (3)
Nearby
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Nearby AttractionsSee all 182 nearby attractions
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Questions & Answers
Ask a question
Tour26064511395
2 December 2018|
AnswerShow all 4 answers
Response from Ian W | Reviewed this property |
Any of the Lagoon connected rooms i.e. the rooms with direct entry to the Lagoon pools. Our room did not have a pool ladder but it still had a little outdoor deck area that would suffice for what you are suggesting.
0
Votes
MsBozone
9 November 2018|
AnswerShow all 4 answers
Response from Steve M | Property representative |
Dear MsBozone, Thanks for reaching out. Our standard voltage system is 230V 50Hz here in Australia. Should you wish to use an appliance that is 110/120 US voltage, you will need to bring a step down transformer to... More
0
Votes
trixi28
11 October 2018|
AnswerShow all 2 answers
Response from Steve M | Property representative |
Hi trixi28, We have a fantastic spa that is not on site here at the Resort but at Niramaya of which we provide a door-to-door service for. They collect you from our lobby with and deliver you to their beautiful location and... More
0
Votes
Room Tips
"A room with direct access to the pool."
tiges88
1 week ago
Read review
"get a view"
Marielena68
2 weeks ago
Read review
"Don’t get a room on the south side if it is raining."
Gary2211
4 weeks ago
Read review
"I wish I got a pool access room"
Hpulja
11 Dec 2018
Read review
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