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29/10/2017 30/10/2017
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    Mantra PortSea

    76 Davidson St, Port Douglas, Queensland 4877, Australia
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    29/10/2017 30/10/2017
     5 people are viewing this hotel
    US$86
    US$75
    SAVE US$11
    US$77
    US$77
    Traveller (322)
    Pool & Beach (72)
    Room & Suite (62)
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    Overview
    • Excellent27%
    • Very good41%
    • Average20%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “pool bar” (161 reviews)
    “lap pools” (16 reviews)
    “bedroom studio” (23 reviews)
    Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Spa
    Laundry Service
    Tennis Court
    Self-Serve Laundry
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Sheraton Grand Mirage Resort, Port Douglas
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    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,580)
    There are newer reviews for Mantra PortSea
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    11 - 15 of 1,561 reviews

    Reviewed 1 week ago via mobile

    Greeted with friendly staff, and then directed to the most disgusting room I’ve ever encountered. Our 3x3 room with a tiny kitchenette, I assume the dishes were done in the bathroom sink, firstly gross and 100% unhygienic, secondly, I hope they were taken away each...More

    2  Thank Riley L
    Response from Michelle S, General Manager at Mantra PortSeaResponded 4 days ago

    Dear Riley L I am sorry to hear that you were not happy with the facilities at the Mantra Portsea. Our Hotel rooms which it looks like you were booked in to are our smaller entry level rooms and we do call them compact on...More

    Reviewed 1 week ago

    Room was great. Service this time was not as good as last time we stayed. I went to change our towels and got told we needed a voucher to do this. Never had to do that before and certainly hadn't been given one to use...More

    Review collected in partnership with this hotel
    Thank H213NPheatherl
    Response from Rian C, Front Office Manager at Mantra PortSeaResponded 1 week ago

    Thank you very much for your continued stays and taking the time send through feedback from your most recent. We do pride ourselves on our customer service and I will be looking into our customer service training refresh of our staff.

    Reviewed 1 week ago

    Great hotel for families. We had a top floor 2 bedroom lagoon view room which had ample space for our family of 3. The enormous lagoon pool and swim up bar were a hit with the whole family and the continental breakfast had good variety...More

    Thank Jen C
    Response from Rian C, Front Office Manager at Mantra PortSeaResponded 1 week ago

    Thanks so much for taking the time to write in. We love to stand out from the bunch. We can't wait to have you back soon!

    Reviewed 1 week ago

    We arrived a little early and had to wait for our room which was a little disappointing as we’d arrived on an overnight flight but unsurprising. There are few public areas to sit around in and our luggage was stored away. The pool occupies a...More

    Thank AlandMary
    Response from Rian C, Front Office Manager at Mantra PortSeaResponded 1 week ago

    Thank you for your review, we appreciate your feedback. The center of Port Douglas is quite small making most bigger resorts like us a little away, Portsea is approx. a 10-15min walk, alternatively the local shuttle service does pull into the resort lobby. We too...More

    Reviewed 1 week ago

    A little further from town than expected but shuttle service very good for a small price.Complex is a bit of a maze to get around and no lifts.Apartment smaller than expected but was fine for our purposes. Pools very good with plenty of pool lounges...More

    Review collected in partnership with this hotel
    Thank M2127UQrhondab
    Response from Rian C, Front Office Manager at Mantra PortSeaResponded 1 week ago

    Thanks for the great review on our facilities, pool and customer service.

    Sheraton Grand Mirage Resort, Port Douglas
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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Spa
    • Hotel Amenities
    • Free Parking
    • Laundry Service
    • Self-Serve Laundry
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$82 - US$239 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Spa Hotel in Port Douglas
    • #13 Top resorts Hotel in Port Douglas
    • #19 Luxury Hotel in Port Douglas
    • #23 Romantic Hotel in Port Douglas
    • #26 Family Hotel in Port Douglas
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 145
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Cheap Tickets, Hotels.com, Agoda, Booking.com, Travelocity, TripOnline SA, Orbitz, Hotwire, Cancelon and HotelQuickly so you can book your Mantra PortSea reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Port Douglas
    • Also Known As
    • Mantra Portsea Port Douglas ,
    • Mantra Portsea Resort Port Douglas
    Add Photo Photos
    Traveller (322)
    Pool & Beach (72)
    Room & Suite (62)
    Dining (8)
    Hotel & Grounds (183)
    Bathroom (12)
    Family and Play Areas (3)
    Nearby
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    2.63 km away
     
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    1.06 km away
     
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    .30 km away
     
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    3.88 km away
     
    Nearby Restaurants
    2 Fish Restaurant
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    .86 km away
    Port Douglas Yacht Club
    459 reviews
    .85 km away
    Zinc Port Douglas
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    .86 km away
    Betty's Bohemian Beach Cafe
    376 reviews
    .88 km away
    Nearby Attractions
    Four Mile Beach
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    .73 km away
    Port Douglas Tennis Club
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    .47 km away
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    Ask a question
    Questions & Answers
    Cros77
    26 March 2017|
    Answer
    Response from Tom L | Property representative |
    Hi Cros77, The painting of the exterior of the building will continue until the end of the week. All three pools are open, however the tennis court will be closed. Warmest regards, Tom Front Office Manager
    0
    Votes
    Room Tips
    "Loved our top floor lagoon view room but would choose direct pool access next time."
    Read review
    "Just stay away, Port Douglas is great, but the Mantra Portsea is a disaster."
    Read review
    "No lift. Just stairs, but ground floor rooms are available"
    Read review
    "Upstairs near the back of the property gives good views & is quieter."
    Read review
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