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Mantra PortSea

1,698 reviews
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Traveller (329)
Pool & Beach (72)
Room & Suite (65)
Overview
  • Excellent26%
  • Very good39%
  • Average21%
  • Poor9%
  • Terrible5%
Travellers talk about
“pool bar”(170 reviews)
“port sea”(29 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Suites
4.0 Star Hotel
All hotel details
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,698)Write a Review
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1,677 results
Traveller rating
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453
635
355
153
81
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All reviewspool barport seacontinental breakfastbedroom studiolap poolminute walkmain poolenjoyed our staybeach accessbottle shopfour mile beachgreat for familiesgreat poolfamily holidayno liftground floorclose to town
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281 - 285 of 1,677 reviews
Reviewed 24 July 2017

We enjoyed our stay at Mantra Portsea, it was easy, comfortable and and ticked all the boxes for a winter getaway. We all loved the pool. The kids spent hours playing on the slide and making up endless games of being in ancient Greece, while...More

Review collected in partnership with this hotel
Thank Kim P
Reviewed 23 July 2017 via mobile

For the price we paid we expected more in quality of cleanliness of our rooms and especially customer service. The attitude we received from staff was patronising and well below expectations. A change of towels took 3 requests and a 24h turnaround .. so without...More

Thank uniformvictor
Response from Michelle S, General Manager at Mantra PortSeaResponded 21 August 2017

Dear uniformvictor Thank you for providing feedback regarding your stay at the Mantra Portsea. I am very disappointed to hear your comments regarding the customer service from our staff as well as the lack of follow up at this is one thing we do try...More

Reviewed 23 July 2017 via mobile

Me and my family stayed at Mantra Portsea in Port Douglas in July 2017 for 5 nights. The first thing we noticed were that the service was not great. The hotel has many stairs and we were not offered any kind of help with our...More

Thank Nelly L
Reviewed 23 July 2017

Mantra's web site claims the convenience of complementary undercover parking to help make our stay a pleasant one. Unfortunately getting back after dinner at 9pm there were no undercover parking places left. Only unsecured street parking. There were other cars returning at this time also...More

Thank Paree4654
Response from Rian C, Front Office Manager at Mantra PortSeaResponded 24 October 2017

Thank you so much for taking the time to review The Mantra Portsea! We are sorry to hear you were unhappy regarding parking. On our website we do state "On-site complimentary undercover parking (subject to availability 1 vehicle per room)." and during peak season the...More

Reviewed 23 July 2017

The setting was beautiful; overlooked the lagoon pool which is stunning. The furnishings were a little dated: fridge was old and scratched, spa bath stained and bathroom vanity drawers falling apart. Location was perfect and the breakfast included was great.

Review collected in partnership with this hotel
2  Thank Shaz4370
Response from Rian C, Front Office Manager at Mantra PortSeaResponded 24 October 2017

Thankyou so much for taking the time to review us! I am happy to hear you enjoyed your stay and we thank you for your feedback regarding upgrading the rooms which we are currently discussing with the unit owners.

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Spa
Tennis Court
Outdoor pool
Details
Price range
US$76 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Port Douglas
#13 Top resorts Hotel in Port Douglas
#19 Family Hotel in Port Douglas
#19 Luxury Hotel in Port Douglas
#23 Romantic Hotel in Port Douglas
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$76 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Port Douglas
#13 Top resorts Hotel in Port Douglas
#19 Family Hotel in Port Douglas
#19 Luxury Hotel in Port Douglas
#23 Romantic Hotel in Port Douglas
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (329)
Pool & Beach (72)
Room & Suite (65)
Dining (8)
Hotel & Grounds (187)
Bathroom (12)
Family and Play Areas (3)
Questions & Answers
Ask a question
familyx3kids
20 July 2017|
Answer
Response from N E | Reviewed this property |
Expensive. I used my own 3G.
0
Votes
Cros77
26 March 2017|
Answer
Response from Tom L | Property representative |
Hi Cros77, The painting of the exterior of the building will continue until the end of the week. All three pools are open, however the tennis court will be closed. Warmest regards, Tom Front Office Manager
0
Votes
Room Tips
"Near the pool"
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"Avoid ground floor rooms unless you enjoy mould smell"
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"Higher level floor"
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"Loved our top floor lagoon view room but would choose direct pool access next time."
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