We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mantra PortSea

1,723 reviews
Save
Traveller (335)
Room & Suite (77)
Pool & Beach (72)
Overview
  • Excellent26%
  • Very good40%
  • Average21%
  • Poor8%
  • Terrible5%
Travellers talk about
“pool bar”(174 reviews)
“port sea”(29 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Suites
4.0 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 2 partner sites to see rooms from US$127.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Port Douglas hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "10882d5f879741ca956cd646edd07107", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":280394,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79859944],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":3,"year":2018},"checkout":{"day":6,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":128,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"10882d5f879741ca956cd646edd07107","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":127,"lowestMetaPrice":127,"additionalPartner":false,"highestMetaPriceDisplay":127,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":127,"lowestMetaPrice":127,"highestMetaPriceDisplay":127,"hotelName":"Mantra PortSea","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjEwODgyZDVmODc5NzQxY2E5NTZjZDY0NmVkZDA3MTA3IiwiQUlLIjoiYzI0Yzk0YWQ3MTYyNDQwMzgwZGVmOTYzNjkwN2NlZDYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "05/03/2018", "checkOut": "06/03/2018", "lowestPrice": "US$127", "hasDates": true, "hacComplete": false, "contentIdMappings": {"79859944":"AgodaIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,723)Write a Review
There are newer reviews for Mantra PortSea
See the most recent reviews
Filter reviews
1,702 results
Traveller rating
461
648
356
154
83
Traveller type
Time of year
LanguageEnglish
More languages
461
648
356
154
83
Show reviews that mention
All reviewspool barport seacontinental breakfastbedroom studiolap poolminute walkmain poolenjoyed our staybeach accessbottle shopfour mile beachgreat for familiesgreat poolfamily holidayno liftground floorclose to town
FilterEnglish
Updating list...
291 - 295 of 1,702 reviews
Reviewed 30 July 2017 via mobile

Lovely spacious room , great location and helpful staff . The only disappointment was no cleaning of the rooms 😭we have travelled the globe and this is the first time ever we have come across this ? Had to go to reception and ask for...More

Thank MARK H
Reviewed 30 July 2017

Rude check in staff. Rooms only serviced every 8 days so after a week bathroom was grotty and bins full. Guests told to take their own rubbish down to the underground bins. Toilet broken and ran constantly.More

Review collected in partnership with this hotel
Thank colinhR7538ZG
Response from Michelle S, General Manager at Mantra PortSeaResponded 21 August 2017

Dear colinhR7538ZG Thank you for your feedback regarding your stay at the Mantra Portsea. I am very disappointed to hear about encountering rude staff as good customer service is something we do well at the Portsea so please feel free to email me directly to...More

Reviewed 29 July 2017

Very clean, pool area good. Great access to beach. Complimentary breakfast good. Room was noisy - toilet cistern, outside noises very loud (was it the aircon units above my apartment and/or waterfall flushing?)More

Review collected in partnership with this hotel
Thank Kris W
Response from Rian C, Front Office Manager at Mantra PortSeaResponded 30 July 2017

Thank you for taking the time to write a review on your stay. We value all our guest feedback in order to fully provide the outstanding guest experience we strive and work diligently for. We apologize that some aspects of your stay were not up...More

Reviewed 28 July 2017 via mobile

This hotel was much more than we expected considering we got such a great price on the room. We arrived early expecting to leave our bags however they checked us in straight away. The pools are very big with a lovely swim up bar. We...More

Thank Candice R
Reviewed 28 July 2017

After a long travel and check-in at the reception, we were very happy to go to our room but unfortunately they were still cleaning. As they were running late, they asked us if we still wanted to floor cleaned as this would take some extra...More

Review collected in partnership with this hotel
Thank camilledD1307WZ
Response from Michelle S, General Manager at Mantra PortSeaResponded 21 August 2017

Dear camilledD1307WZ Thank you for your feedback and I am sorry to hear that your room was not ready, we usually do have our rooms ready by 2pm the check in time so I am sorry if this was not completed by this time. I...More

View more reviews
PreviousNext
15758596061341
About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Spa
Tennis Court
Outdoor pool
Details
Price range
US$77 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Port Douglas
#13 Top resorts Hotel in Port Douglas
#19 Family Hotel in Port Douglas
#20 Luxury Hotel in Port Douglas
#23 Romantic Hotel in Port Douglas
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$77 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Port Douglas
#13 Top resorts Hotel in Port Douglas
#19 Family Hotel in Port Douglas
#20 Luxury Hotel in Port Douglas
#23 Romantic Hotel in Port Douglas
Room types
Kitchenette, Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (335)
Room & Suite (77)
Pool & Beach (72)
Dining (8)
Family and Play Areas (3)
Questions & Answers
Ask a question
familyx3kids
20 July 2017|
Answer
Response from N E | Reviewed this property |
Expensive. I used my own 3G.
0
Votes
Cros77
26 March 2017|
Answer
Response from Tom L | Property representative |
Hi Cros77, The painting of the exterior of the building will continue until the end of the week. All three pools are open, however the tennis court will be closed. Warmest regards, Tom Front Office Manager
0
Votes
PreviousNext
12345
Room Tips
"Lower floor if you have dicky knees and non pool view room if you prefer quiet"
Read review
"Near the pool"
Read review
"Avoid ground floor rooms unless you enjoy mould smell"
Read review
"Higher level floor"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing