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Pullman Port Douglas Sea Temple Resort & Spa

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Traveller (986)
Room & Suite (403)
Pool & Beach (224)
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Overview
  • Excellent56%
  • Very good28%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“pool bar”(176 reviews)
“aqua restaurant”(45 reviews)
“golf view”(18 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
All hotel details
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Reviews (1,859)
There are newer reviews for Pullman Port Douglas Sea Temple Resort & Spa
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Traveller rating
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980
519
212
71
43
Show reviews that mention
All reviewspool baraqua restaurantgolf viewbedroom penthouserooftop terracehuge poolshuttle busamazing poolprivate plunge poolfull kitchenbuffet breakfastpalm covemain pooldirect accessbeach accessour honeymoonhire car
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11 - 15 of 1,825 reviews
Reviewed 3 weeks ago via mobile

Unfortunately, there was plenty of mould in our villa, which was not only smelly but also represented a serious health risk. When we spoke to our cleaner about this, we were told that “this is normal”. Couple this with the fact that the walls are...More

2  Thank Lukeharps
Response from PullmanPortDouglas, General Manager at Pullman Port Douglas Sea Temple Resort & SpaResponded 3 weeks ago

Dear Lukeharps, Firstly, I would like to take this opportunity to thank you so much for taking the time to provide our team with such valuable feedback that will only enhance our future guests experiences. It is most disappointing to read of your recent stay,...More

Reviewed 4 weeks ago via mobile

Stayed here for 8 nights in a spa room. The facilities are fantastic, all of the staff are very helpful and polite, the rooms are modern and very clean (cleaned daily), the pool is amazing - its huge and loops around the bar/sunbed area so...More

Thank SarahLouiseP7
Response from PullmanPortDouglas, General Manager at Pullman Port Douglas Sea Temple Resort & SpaResponded 4 weeks ago

Dear SarahLouiseP7, WOW! What a review! It truly is heartwarming to read of our valued guests enjoyable stays with us. Our passionate team strive to create only the best possible stays through our stunning tropical facilities, engagement and efficiency and it is wonderful to read...More

Reviewed 4 weeks ago

The rooms vary in style and size; some smaller, some large with full kitchens, laundry, and barbecues. Rooms could use upgrades. Pool was a bit dirty. Staff at the hotel restaurant was not engaged, the food was not very good, and the staff did not...More

2  Thank Alliesfamily
Response from PullmanPortDouglas, Public Relations Manager at Pullman Port Douglas Sea Temple Resort & SpaResponded 4 weeks ago

Dear Alliesfamily, Firstly, I would like to take this opportunity to thank you so much for taking the time to provide our team with such valuable feedback that will only enhance our future guests experiences. It is most disappointing to read that your recent stay...More

Reviewed 5 weeks ago via mobile

This hotel needs a chef big time. Every meal so far has been so so poor. It’s like there is no chef and who ever is free does the cooking. An hour and a half for room service last night and the excuse was “the...More

2  Thank adrian c
Response from PullmanPortDouglas, Guest Relations Manager at Pullman Port Douglas Sea Temple Resort & SpaResponded 5 weeks ago

Hello adrian c, thank you for reaching out to us via tripadvisor. I believe you are currently still in house and I have tried to contact you today. We take your concerns very seriously and I hope to talk to you directly so that I...More

Reviewed 17 April 2018

Huge wow factor when checking in. Wide, breezy open reception area which was tastefully decorated. The rough driveway entry added to the disconnect from the surrounding suburb to sometime exotic. Ample temporary parking out the front. Check in was swift and received a lot of...More

Review collected in partnership with Accorhotels.com
Thank Michelle G
Response from PullmanPortDouglas, Guest Relations Manager at Pullman Port Douglas Sea Temple Resort & SpaResponded 5 weeks ago

WOW - what a great review Michelle G! A huge Thank you, thank you, thank you!! it is great to receive such detailed feedback - I am thrilled you enjoyed all the facilities the resort has to offer. We are so proud of our passionate,...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Beachfront
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$140 - US$465 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Port Douglas
#5 Spa Hotel in Port Douglas
#8 Top resorts Hotel in Port Douglas
#8 On the Beach Hotel in Port Douglas
#9 Family Hotel in Port Douglas
#14 Romantic Hotel in Port Douglas
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$140 - US$465 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Port Douglas
#5 Spa Hotel in Port Douglas
#8 Top resorts Hotel in Port Douglas
#8 On the Beach Hotel in Port Douglas
#9 Family Hotel in Port Douglas
#14 Romantic Hotel in Port Douglas
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (986)
Room & Suite (403)
Pool & Beach (224)
Dining (61)
Amenities (13)
Family and Play Areas (6)
Questions & Answers
Ask a question
Charlieblun
12 March 2018|
Answer
Response from Mark M | Property representative |
Hi Charlieblun - is there any particular information I can provide you on the Studio Rooms?
0
Votes
livvie6
25 February 2018|
AnswerShow all 4 answers
Response from Mark M | Property representative |
Hi livvie6 - yes absolutely the 2 swim out apartments can accomodate 5 adults.
0
Votes
JulzVegas
9 February 2018|
Answer
Response from TravelWithJen | Reviewed this property |
I would contact the hotel direct, they are very helpful. I had questions before my arrival that they gladly assisted me with.
1
Vote
Room Tips
"Choose one with washer/dryer, and full kitchen."
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"Swim out room"
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"swim out room"
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"If you want quiet - ask for a view of the golf course. If you want pool - well ...."
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