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Peppers Beach Club Port Douglas

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20-22 Davidson St, Port Douglas, Queensland 4877 Australia
Lowest prices for your stay
US$304
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Free cancellation until 09/10/22
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US$304
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Free cancellation until 09/10/22
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Traveller (724)
Pool & Beach (291)
Room & Suite (218)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Individually wrapped toiletries
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 41 hotels in Port Douglas
Location
Cleanliness
Service
Value
Travellers' Choice
Ideally positioned within a short stroll of the township of Port Douglas, Peppers Beach Club offers couples and families perfectly situated resort accommodation. Spoil yourself during your next holiday to the Great Barrier Reef and Daintree Rainforest by staying in one of the beautifully appointed One, Two and Three Bedroom Suites or our spacious Penthouse. Lush gardens surround your accommodation, providing a tranquil ambiance throughout the resort grounds. For a touch of added luxury, some of the room types offer a swim-up pool deck, providing direct access to the tropical lagoon pool, bordered with swaying palm trees. Amenities are inclusive of complimentary WiFi, air-conditioning, stylish kitchen with all of the latest amenities, along with a spacious balcony to relax and enjoy the tropical vibe. Daily housekeeping allows you to completely unwind, leaving all the day-to-day cares to us. Leisure is at the heart of what we offer at Peppers Beach Club, with a large lagoon pool to cool off in, with some of the rooms featuring private decks where you can lounge on the pool edge with drink in hand while soaking in the Tropical North Queensland sunshine. When fitness is essential to your stay, our onsite gymnasium provides a place to keep fit, and we also offer bicycle hire for you to explore the local attractions at your own pace. For all of your activities and excursions, visit the Tour Desk located within the resort to discuss your plans for your time with us. Whether you’re planning to discover the World Heritage Listed Great Barrier Reef, explore the Daintree Rain Forest or hop onboard the Kuranda Skyrail, there are a myriad of experiences to be had. Experience hot ballooning, a helicopter or seaplane ride, try skydiving, snorkelling or diving; or simply throw down a towel on Four Mile Beach and watch the waves lap the shore. Koko Poolside Bar & Kitchen is the perfect spot for lounging. Fresh seafood that’s easy to eat and share, classic cocktails to enjoy in beautiful settings. Comfort food with a luxury twist. Important information: In accordance with recent Government directives in response to slowing the spread of COVID-19, Hotel facilities may experience temporary closures or changes to operating times and/or services provided. Please contact our reception for further details. We are sorry for any inconvenience this may cause and thank you for your understanding during this time.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Conference facilities
Car park
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Poolside bar
Taxi service
Massage
BBQ facilities
Baggage storage
Concierge
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Bathrobes
Housekeeping
Private balcony
Room service
Safe
Kitchenette
Flatscreen TV
Bath / shower
Iron
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
English
2333Reviews27Q+A100Room tips
Traveller rating
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Lucyc16 wrote a review Sep 2022
Brisbane, Australia12 contributions6 helpful votes
We stayed at Peppers in 2010 and have just stayed again. It's still great. Our 2 bedroom apartment was nice with everything we needed. It looked over the street and the place next door but that did not bother us. Having daily housekeeping was great, especially considering so many other hotels do not offer this "due to covid". I would suggest a recycling bin in the room that housekeeping can manage. We took our recyclables down to the car park recycling bin which we didn't mind doing. More options definitely needed on the room service menu. Fantastic pool area, close to beach and restaurants etc. Would stay again!
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jessica Whitworth, General Manager at Peppers Beach Club Port Douglas
Responded 1 week ago
Hi Lucy, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind regards, Brodie Roache Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chumbud wrote a review Sep 2022
Redlands, California11 contributions1 helpful vote
This hotel is just a block away from 4 MIle Beach. We went every day of our stay.. The staff here are great - friendly , attentive and accommodating to all needs. They responded when we needed things fixed or when we had questions very quickly.
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Date of stay: September 2022
Rooms
Cleanliness
Service
Room Tip: Choose a room away from the pool if you don't want to hear kids screaming all day and night.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jessica Whitworth, General Manager at Peppers Beach Club Port Douglas
Responded 1 week ago
Thank you for your Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind regards, Brodie Roache Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Seaside27636676612 wrote a review Sep 2022
1 contribution
It didn’t disappoint! Don’t believe everything you read. Our experience was seamless from checkin to checkout. Our room was lovely and well refurbished since our last visit. The staff were fabulous and nothing was to much trouble. Still by far the best accommodation close to the heart of PD!
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jessica Whitworth, General Manager at Peppers Beach Club Port Douglas
Responded 1 week ago
Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind regards, Brodie Roache Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Catherine P wrote a review Sep 2022
Caringbah, Australia57 contributions29 helpful votes
I came up to Port Douglas to relax after a conference in Cairns. My husband was with me and had to work from home. We didn't get a refurbished room but I really was very satisfied. The only thing was that the room was a bit small for my husband to work in and had no desk. Luckly for us Michael the Concierge and the team went out of their way to accomodate us by allowing my husband to set up in their conference room and use one of the monitors there as a second monitor.. The Location is so great. Near the beach,near town, easy to walk everywhere. I could hardly drag my self away from the pool to go and explore the area. I am sure the spas would be great in winter but I was so warm in the pool I didn't need it. Loved every minute
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Date of stay: September 2022
Value
Rooms
Service
Room Tip: Ask for a refurbished room with a pool view. Unless its cold season don't get a spa room as...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jessica Whitworth, General Manager at Peppers Beach Club Port Douglas
Responded 1 week ago
Hi Catherine, So glad Mike and the team could arrange something, whilst you were here. We hope you guys enjoyed you stay and our convenient location. Looking forward to your return. Kind regards, brodie Roache Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael S wrote a review Sep 2022
1 contribution
Lovely resort, nice pool. Perfect location in Pt Douglas close to beach and a short stroll to the main street. Staff were extremely friendly and helpful, with plenty of great recommendations. Room was totally fine with a great spot looking over the pool.
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Date of stay: August 2022
Value
Service
Sleep Quality
Room Tip: We stayed in a pool side room which was nice but still private enough. Other rooms had direct...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jessica Whitworth, General Manager at Peppers Beach Club Port Douglas
Responded 1 week ago
Hi Michaels, Thank you for your Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. We all love the pool here so family friendly and relaxing. Kind regards, Brodie Roache Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NatalieB88 wrote a review Sep 2022
2 contributions1 helpful vote
I booked this accommodation for myself and my friend as we were taking part in the Gran Fondo, I booked the accommodation really late and this was all that was left in Port Douglas. As it turned out I had booked the penthouse! We had our own pool! The accommodation was amazing! I really wish that we were staying more than one night, the beds were comfy and everything was really clean. The staff were really helpful and nice. My only thing is it would have been nice if the evening menu there was a little more to choose from. But that is literally the only thing that I would change. I will be returning next year for the Gran Fondo, I will be booking the same room and I will try and book for more than 1 night.
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Date of stay: September 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jessica Whitworth, General Manager at Peppers Beach Club Port Douglas
Responded 1 week ago
Hi Natalie, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. Always good getting a private pool hey !. We are working on an updated menu. We appreciate your business and look forward to your return. Kind regards, Brodie Roache Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
whereisnat2018 wrote a review Sep 2022
Melbourne, Australia18 contributions3 helpful votes
+1
Great location and pool, but the hotel was expensive and we expected more for our money. Ie. tvs were not smart tvs so we could not access streaming apps. No radio/ music in the room. Wifi was terrible. Room 130 was overlooked on all sides so the blinds were down all day making the room dark and uninviting. Spa bath was old and didn’t work well. Beds were hard. Swim up bar was very slow to serve (30 mins for 2 drinks).
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Date of stay: September 2022Trip type: Travelled with family
Room Tip: There are probably better / cheaper places to stay. But the beach pool was fabulous.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jessica Whitworth, General Manager at Peppers Beach Club Port Douglas
Responded 1 week ago
Hi Natalie, Thank you for taking the time to tell us about your experience at peppers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Brodie Roache Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Penny S wrote a review Sep 2022
2 contributions1 helpful vote
Peppers Port Douglas was fantastic and exceeded our expectations. The room was fantastic as was the pool and restaurant. Couldn't have been happier with our room - beautifully styled and lovely size. The pontoon with sun lounges was particularly fantastic!
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Date of stay: September 2022
Rooms
Location
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jessica Whitworth, General Manager at Peppers Beach Club Port Douglas
Responded 1 week ago
Hi Guys, We very much appreciate your comments regarding your stay at the Peppers, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brodie Roache Front Office Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kodySydney wrote a review Aug 2022
Dover Heights, Australia401 contributions258 helpful votes
From checkin to check out was wonderful. Amber on reception was lovely. We had a deluxe lagoon suite. I couldn't be happier with my room. It was more like an apartment with a balcony that had a barbecue with table and chairs then you walked down 3 steps to your own pontoon on the pool which had two deck chairs in the sun which was perfect for me. My stay was so relaxing that I have already booked for next year. Everyone had a smile on their face. Our washing machine didn't work but was quickly replaced with a new one. My only negative which is a small negative is breakfast variety was limited but in saying that , the bircher muesli was yum. Its a 5 min walk into town.
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Date of stay: August 2022
Value
Cleanliness
Service
Room Tip: get a suite
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Jessica Whitworth, General Manager at Peppers Beach Club Port Douglas
Responded 1 week ago
Hi Kody, We very much appreciate your comments regarding your stay at Peppers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brodie Roache Front office Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pauline L wrote a review Aug 2022
Melbourne, Australia9 contributions10 helpful votes
The hotel was in a convenient location, close to the beach, restaurants and shops and the bed was comfortable with high quality sheets. The service and amenities were very disappointing and the hotel appeared to have no manager. The room was pleasant but lacked a table or desk and chair. Housekeeping did not clean the room - they made the bed and removed the rubbish but that was the extent of the service over a 5 day visit, and they ran out of soap and towels (we had to use beach towels one day). The safe had no door was unusable. There was no one at the reception on several occasions so we had to take the room key with us even though it was recommended that we leave the key with reception as we would have to pay $444.00 if the key was lost. The in house restaurant had a very limited and unappealing menu – not in line with a 5 star hotel. When we checked out we requested a statement of account and were advised that they couldn’t provide one as it was up to the online booking service we used to provide one which is highly unusual. Overall, a very disappointing visit. Peppers hotels used to be reputable but the standard has dropped dramatically and could on longer be considered a 5 star hotel.
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
Room Tip: Choose a room with a view of the pool
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jessica Whitworth, General Manager at Peppers Beach Club Port Douglas
Responded 1 week ago
Hi Pauline, Thank you for taking the time to tell us about your experience at Peppers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I'm afraid when you book with a 3rd party accommodation prices at the property direct are confidential. Therefore statements come from your 3rd party travel agent. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Brodie Roache Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$231 - US$369 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
peppers beach club port douglas hotel port douglas, peppers beach port douglas, peppers beach hotel port douglas
FORMERLY KNOWN AS
Outrigger Beach Club
LOCATION
AustraliaQueenslandPort Douglas
NUMBER OF ROOMS
100
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Frequently Asked Questions about Peppers Beach Club Port Douglas
Which popular attractions are close to Peppers Beach Club Port Douglas?
Nearby attractions include Jimmy Rum's (0.3 km), With Sugar (0.5 km), and Port Douglas Tennis Club (0.2 km).
What are some of the property amenities at Peppers Beach Club Port Douglas?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Peppers Beach Club Port Douglas?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Peppers Beach Club Port Douglas?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Peppers Beach Club Port Douglas?
Conveniently located restaurants include Epicurean Port Douglas, Sparrow Coffee, and The Mexican - Port Douglas.
Are there opportunities to exercise at Peppers Beach Club Port Douglas?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Peppers Beach Club Port Douglas have airport transportation?
Yes, Peppers Beach Club Port Douglas offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Peppers Beach Club Port Douglas located near the city centre?
Yes, it is 0.4 km away from the centre of Port Douglas.
Are any cleaning services offered at Peppers Beach Club Port Douglas?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Peppers Beach Club Port Douglas?
Many travellers enjoy visiting St David's Anglican Church Mossman (10.3 km).
Does Peppers Beach Club Port Douglas have any great views?
Yes, guests often enjoy the lagoon view available here.