Really enjoyed our family holiday in Port Douglas at Silkari Lagoons. We had a swim out apartment which consisted of 2 bedrooms and a hotel room, providing us with the perfect combination for our family of 2 adults and 2 teens. We all loved the easy access from the deck straight into the beautiful pool, just wow! The rooms were clean and kept cool with both air con and fans. The only issue we experienced was the 2 bedrooms could have benefited from having curtains over the timber Venetians as they let a lot of light into the bedrooms as there was a carpark located outside these bedrooms with strong lighting resulting in the bedrooms being lit up all night. Also could benefit from some extra hanging space in the bathrooms for hanging towels up etc. But apart from that, these were minor issues when taking into account the beautiful resort and gardens and the convenience of being able to jump straight into the pool from the room. We absolutely loved our stay here and wished we had longer there!…
We have just completed a 10 day stay at Silkari Lagoons and we absolutely loved it. We had a swim-out room facing the North side and it was fantastic, swimming was easy and we used the pool a lot, even swimming before breakfast on some days. It was centrally located on Port Douglas Rd which suited us as we didn't want to stay right in the centre of Port Douglas. The swimming pool was well maintained as was the BBQ area which we used on a number of occasions. We are planning on going back again next year and will definitely stay at Silkari
We stayed for 2 nights. Although we loved the pool access room, we were disappointed that the carpet was very wet and smelly. It ruined our stay. We told reception but alas they said there were no other rooms available. Shame as the bbq area and pool are excellent.
The resort was amazing. Comfortable and clean room with spa on the balcony. 6 outdoor pools, great BBQ facilities. Quiet and nice atmosphere. Great location just outside the main town. Extremely friendly and professional staff. Thanks to all staff for beautiful 5 days. Special thanks to Riz for her advice and help. We recieved exactly what we expected. We would stay there again.
staff lovely. Bed comfortable. Service very poor 1 week stay.. 4” square chux like dishcloth for use for week. 1 x Satchet of dishwashing detergent , bar fridge with door missing from minute freezer. No ice facilities on premises. 1 chair only in room, chairs on patio, no cushions for comfort. Minute sink in room. No table. Very bare basic cutlery & crockery. Could not even hand wash in laundry facilities as no plug for sink. No plug to barbecue area to wash dishes. Very limited supply basic coffee/tea in room. Thin towels supplied to last the week. All added costs if you needed to change linen. Money, money to stay there. Would not recommend.
Nice set up, it contains everything you need. The pool access is great. I would prefer if the initial supply of basic things like toilet paper was a bit less restrictive, it kind of annoys guests to go back to reception every time for a new role ;-) having said that, the staff at the front desk were very nice and helpful. Our favorite part was the very well equipped BBQ area! Also, it’s only a 5 min stroll down the road to 4 miles beach.
spent 4 nights in a swim up room , thoroughly enjoyed it , is located in a peaceful and quiet area, and a nice clean and comfortable room, would most definitely recommend it and would definitely stay again ,
Great clean and tidy hotel in a good location. Only a short walk to the south end of Four mile beach (like 5 minute walk). The room was very clean and spacious, with aircon and fans which was perfect. Weather was about 27 degrees so we had a nice swim in one of the 6 pools. Great to have to options as you had different pools in the sun or shade throughout the day. No restaurant or room service on site but there is the Ramada hotel next door, or a short drive / shuttle to port douglas township. Bonus points to Murray at reception - Great sense of humor and very friendly and helpful.
Bit disappointed in our second room 40B. The main thing inthe room is the size of the sink, TV wasn't working properly, pillows not so good, need more hanging for towels in bathroom, need bigger coffee mugs and could do with 2 stands to put case's on. This room need some attention. Overall nice resort
We had a wonderful stay at silkari lagoons. A very spacious apartment and very clean. All the staff were marvellous, the reception staff are very knowledgeable and helped us plan our trips. The shuttle service was fantastic, we never had to wait, they were there within minutes. We would definitely recommend to our friends and family.