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Pool Resort Port Douglas

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Traveller (182)
Room & Suite (477)
Pool & Beach (81)
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Overview
  • Excellent45%
  • Very good34%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“mountain view”(6 reviews)
“swim up room”(13 reviews)
“washing machine”(17 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Kitchenette
Wheelchair Access
4 Star Hotel
All hotel details
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Reviews (329)
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109
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140
109
41
18
11
Show reviews that mention
All reviewsmountain viewswim up roomwashing machineself containedshuttle busbedroom apartmentfull size fridgegreat for kidslonger staydirect accessfantastic staypeace and quietdeck chairsshort driveself catertown centrehired a car
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1 - 5 of 319 reviews
Reviewed 6 days ago via mobile

The pool resort should not be called a resort To me it’s just a hotel units with amazing pools , if it wasn’t for the pool I think we would of tried to leave. Managers lovely and will help with anything. The rooms are very...More

Thank Sandra 4
Reviewed 1 week ago

We had an interesting relaxing week until the last day of our 5 day stay that made the decision to never return. The place turned into a noisy workplace with every power drill, and noisy tool you could think of battling away. When I brought...More

Thank Michael M
Response from Pool R, General Manager at Pool Resort Port DouglasResponded 6 days ago

Sorry that Body Corporate sent a workman to work on some issues with the car park,this sort of work very rarely happens and we are sorry that it happened on your last day . NBN will be connected to Pool Port Douglas in the next...More

Reviewed 1 week ago via mobile

There was nothing about Pool Resort we didn’t love! Clean, vibrant and very modern. The apartment had everything you need. Quiet and very relaxing. We had a swim up room (which is a must!) Amazing! Thank you to Donna and Peter, lovely, friendly people. We...More

Thank Leesythree
Response from Pool R, Manager at Pool Resort Port DouglasResponded 1 week ago

Thank for your comments, we are very happy you had a great holiday. Look forward to seeing you back at Pool Port Douglas in the near future

Reviewed 2 March 2018 via mobile

I would have given this resort top marks if not for the miserly 1gb wifi allowance. In this day and age unlimited wifi should be a given. Include in the price... Beyond that, this is a great resort. The rooms are large and the beds...More

Thank paulie5416
Response from Pool R, Manager at Pool Resort Port DouglasResponded 6 March 2018

Thank you for your comments, the allowance for Wi Fi is not for the cost value but Port Douglas is only just changing over to the NBN in the next few months, with out limitation the WiFi with direct streaming would grind to a halt...More

Reviewed 25 February 2018 via mobile

A fabulous place to stay for couples & families. The pools were amazing & the views to the golf course & mountains were very special. The staff were very helpful in organising tours & in providing friendly service. We will definitely be back to stay.

Thank Joolie77
Response from Pool R, Manager at Pool Resort Port DouglasResponded 27 February 2018

Thank you for your comments, I will pass your comments onto our staff and we are very happy you had a great stay with us. We look forward to seeing you back at Pool Port Douglas sometime in the future.

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Best Value Properties in Port Douglas, Australia
See all 42 hotels in Port DouglasSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
US$147 - US$320 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Port Douglas
#16 Luxury Hotel in Port Douglas
#22 Romantic Hotel in Port Douglas
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$147 - US$320 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Port Douglas
#16 Luxury Hotel in Port Douglas
#22 Romantic Hotel in Port Douglas
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (182)
Room & Suite (477)
Pool & Beach (81)
Dining (5)
Family and Play Areas (3)
Questions & Answers
Ask a question
58Rhonda58
26 July 2017|
AnswerShow all 2 answers
Response from melpec | Reviewed this property |
Yes beach towels were provided
0
Votes
airamelis
1 April 2017|
AnswerShow all 3 answers
Response from Pool R | Property representative |
yes we have a Coles in town or an IGA within walking distance
0
Votes
Ravi K
28 February 2017|
AnswerShow all 2 answers
Response from Pool R | Property representative |
Pool Resort has ground floor units that have doors wide enough for wheelchairs 900mm wide and the bathrooms are walk in showers but I have no units with grab rails
0
Votes
Room Tips
"Give the whole place a miss - better out there with less issues"
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"We liked the rooms that we had but lots of other people chose the rooms overlooking the main pool. Your..."
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"Swim up apartment"
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"Save up, this place is worth it!"
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