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QT Port Douglas

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QT Port Douglas
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1,110 Reviews from our TripAdvisor Community

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Showing 1,096: English reviews
Bacchus Marsh, Australia
Reviewed yesterday NEW

The facilities at QT were very clean and well maintained also the service and staff were very friendly and helpful. The Restaurant meals were great (both breakfast and dinner) and the pool area was very relaxing

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Helpful?
Thank Brian J
Melbourne
Reviewed 2 days ago NEWvia mobile

Loved this property. It's rated as a 4 star and it really exceeded my expectations. Rooms were spacious and clean. Grounds were also spacious with a large pool (swim up bar). Food was yum from breakfast to snacks around the pool. Great service. Nothing at all to complain about. Would stay here again and recommend to others.

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Thank Carinee26
Reviewed 2 days ago NEW

We were greeted by a friendly receptionist who upgraded our room and moved us to a room in a similar location to one another. Great pool with the bar open during the day. Loved the gym and the lap pool and tennis courts.

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Thank DGDAN2
London, United Kingdom
Reviewed 3 days ago NEW

We stayed here earlier this year and I'm still thinking about the bed. It was like sleeping on a cloud! Apartment style room. Gorgeous decor. Great friendly service. Excellent breakfast. Shortish stroll to the beach. Taxi shuttle needed to get into town but reasonably priced.

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1Thank allaboutmee
Reviewed 1 week ago

We've stayed here many times but this year we have been sad to see the service go seriously downhill. The resort still looks nice but instead of the cheerful greetings we used to receive, the last two times we have been we have barely seen a nod in our direction. Today we stood for a long time waiting for help...

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Thank Thevons1
Management response:

Thank you for taking the time to write a review of our resort. We apologise you did not receive the same cheerful attitudes we have been known for in the past, we have taken your comments on board and they will be passed on. We want each guest experience so be a positive one and will endeavour to make sure...

Raanana
Reviewed 1 week ago

Hard to review fairly this facility because on one hand it is in such a pretty setting, with lots of beautiful flowers and walkways. The other good thing was the breakfast, which was really excellent. Lots of special dishes, fresh and hot. There was also a nice lounge/bar area to relax in. BUT, the room. It was ridiculous! Very small,...

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Thank MessaM
Management response:

Thank you for your feedback Messa. We are so glad you enjoying dining in our food and beverage outlets. Unfortunately, the design of the rooms is something that cannot be easily fixed. However, we have most definitely taken your comments on board and will endeavor to make our guests feel as comfortable as possible in their accommodation rooms.

Cairns
Reviewed 1 week ago

We recently stayed at QT. 2 women a baby and 2 small boys.The pool is wonderful and we swam there for hours with the small children. There is plenty of shade around the pool. Sadly I found the most of the catering staff to be unhelpful and not especially friendly. I don't think we received one smile or helpful person...

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Thank Robyn F
Management response:

Hi Robyn, thank you for taking the time to give us your feedback. It sounds like you had a pleasant stay overall. We have taken on board your comments about staff attitudes, this will be passed on to the right person to address. We do hope you come back and visit us again soon.

Sydney
Reviewed 1 week ago

Just got back from an 8 day stay at QT for an anniversary. Absolutely loved the place and found the staff to be a major highlight - esp. Lee on the front desk, who was incredibly helpful from the moment we arrived - providing recommendations on what attractions to try, eat and drink! Each day started with a buffet breakfast,...

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2Thank bsydney01
Management response:

Thank you for writing such kind words about the resort. We really appreciate your feedback and especially taking the time to write about how much you enjoyed yourselves. We hope every experience at QT to be as positive as the one you had. And again, happy anniversary! We hope to see you in paradise again soon.

Brisbane, Australia
Reviewed 2 weeks ago via mobile

Went up for a short get away & was super impressed with the resort. Great service, clean & quirky. Everything you would expect from QT. It is different from other Qt's I have stayed in as it is a resort. Very relaxing pool, great swim up bar & well priced. Cocktail menu is great, as is Bazaar for dinner. Don't...

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1Thank LibbyP74
Management response:

Hi Libby, Thanks so much for taking the time to review QT Port Douglas. We are thrilled you had a lovely stay with us and appreciate the positive feedback. We do hope you come back and visit us again soon.

Brisbane, Australia
Reviewed 2 weeks ago via mobile

We just spent 2 nights at the QT while in Port for a wedding. Pros: Staff were great, particularly the check in staff member who was so friendly and informative We were gifted with a bottle of bubbles, which was a lovely addition Loved the pool Bed was super comfortable Air conditioning was completely adjustable which is often not the...

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1Thank Katiekatie119
Management response:

Thank you Katie for taking the time to write about your experience at QT Port Douglas. We appreciate your feedback. We are glad you had an enjoyable stay with us and would recommend our resort to others. Thank you for bringing these "cons" to our attention, your concerns have been passed on. We do hope you come back and visit...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Estilo
Estilo
Cuisines: Bar, Australian, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The next instalment in the QT Resorts series, QT Port Douglas, will be ready to bed on May the 12th, 2012.QT Resorts were launched by QT Port Douglas' gorgeous sister resort, QT Gold Coast, and this second coastal paradise will also include signature concepts such as the Bazaar Marketplace dining option that has quickly become the number one rated culinary experience on the Gold Coast. All guest rooms have been given a facelift with new QT beds, 42" flat screen TVs, and hand-sourced stylish fabrics and finishes. You will see in this resort the thread of designer decor that lifts QT Resorts to a new level of sophistication. The addition of 100 sun loungers by the pool can also be seen, forming the perfect vantage point from which to sip the day away. QT Port Douglas has a new open bar area, Estilo, which will be the place where you whet your lips before you dine in Bazaar, and to keep you swimwear ready, we also have begun an update on our gym and leisure offerings. From June until September, you can take in the balmy nights in front of a custom cinematic experience, Moonlight Cinema, designed especially for our guests. This sun kissed resort is a must for a lover of designer hotels and resorts. ... more   less 

Additional Information about QT Port Douglas

Address: 87-109 Port Douglas Rd, Port Douglas, Queensland 4877, Australia (Formerly Rydges)
Region: Australia > Queensland > Port Douglas
Price Range: $138 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — QT Port Douglas 4.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Rydges Sabaya Resort Port Douglas Hotel Port Douglas
Hotel Style:
#2 Business Hotel in Port Douglas
#6 Spa Hotel in Port Douglas
#7 On the Beach Hotel in Port Douglas
#10 Top resorts Hotel in Port Douglas
#17 Luxury Hotel in Port Douglas
#22 Family Hotel in Port Douglas
#24 Romantic Hotel in Port Douglas
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Questions & Answers

Here's what travellers have asked, with answers from QT Port Douglas staff and other travellers.
13 questions
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Melbourne
over a year ago
1 month ago
Melbourne, Australia
5 months ago
Los Angeles, California
6 months ago

See all questions (13)

Questions? Get answers from QT Port Douglas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very relaxing”
 of 5 bubbles BrianJ144, 7 Dec 2016 | Read review
“All rooms are nice in our experience. They are clean well furnished.”
 of 5 bubbles Thevons1, 30 Nov 2016 | Read review
“For a 'pool view' room, try to get one in the unit slightly further back (The Mai Tai Wing)”
 of 5 bubbles 785ianm, 15 Nov 2016 | Read review
“Go for an apartment/villa”
 of 5 bubbles jll1976, 12 Nov 2016 | Read review
“You need a taxi to get into town and back. Do a deal and if you use the same taxi driver then they reduce the fare (Not expensive)”
  • Gardens
  • Bedroom
  • Walk in shower
  • Apartment
 of 5 bubbles N4531KMianm, 4 Nov 2016 | Read review
5 of 5
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