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We needed to cancel our booking due to a family tragedy, gave the managers of this Hotel plenty of notice, but after 4 phone calls and 3 emails, they would not refund our deposit. We tried to change the dates to stay another time, which...More
Response from Karen C, Manager at Dorchester on the BeachResponded 14 November 2017
We hope your family member is doing better now.
Our business manages the letting of the apartments on behalf of the apartment owners. We have an obligation to them to manage bookings within the terms and conditions.
While you lost a deposit covering...More
We knew this would be a good place to stay just by the tone of the email traffic and when we checked in the meet and greet from Manager Karen and apartment owner Teresa was brilliant. This is superior accommodation with stunning views, great pool...More
Thank J P
Response from Karen C, Manager at Dorchester on the BeachResponded 29 October 2017
So pleased that you enjoyed your stay with us. We love seeing people having a great time, and enjoy everything our local area has to offer. When you have that heartbeat, weʻd love to see you again.
Kind regards, Karen & Michael Cross,...More
I was lucky enough to be able to book the penthouse of the Dorchester on short notice less than a week out for a business conference. Michael and Karen were both wonderful hosts having everything ready and set up at short notice. The two storey...More
Thank Olly R
Response from Karen C, Manager at Dorchester on the BeachResponded 24 October 2017
Really glad you loved the penthouse. We are delighted you were able to come and stay and enjoyed your time. The views are indeed amazing! We look forward to welcoming you back another time.
Kind regards, Karen & Michael Cross, Managers
We stayed here for 3 nights with 4 teenagers and had a great time. The hosts are lovely and helpful. The apartment as per pictures and 3 bedrooms 3 bathrooms . Kitchen well equipped. Lovely pool area and pool heated to 31 degrees, nice. Right...More
Response from Karen C, Manager at Dorchester on the BeachResponded 19 October 2017
Great to have you stay with us and see you all have a great time while you were here.
regards Karen & Michael Cross, Managers
The Dorchester is a fantastic family getaway with spacious 3 bedroom apartments right on the beach (no roads to cross). We usually choose to stay in one of the 4.5 star rooms that have been recently refurbished, are stylish yet understated. The 3 and 4...More
Response from Karen C, Manager at Dorchester on the BeachResponded 18 October 2017
Wow, thank you for your awesome review. We are thrilled to hear you enjoyed your stay Pip and are humbled by your thoughtful feedback. The restaurants you have mentioned are very good, there are some really good restaurants around the area and your discovery of...More
Response from 401Monkey | Reviewed this property |
I arrived there a couple if hours early too and my room was ready so they let me have a key. They are very accommodating so I'm sure you will not have any issues. You could drop them a quick email to make sure. Enjoy your... More
I arrived there a couple if hours early too and my room was ready so they let me have a key. They are very accommodating so I'm sure you will not have any issues. You could drop them a quick email to make sure. Enjoy your stay.