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What needs to be noted and the risk that people need to take when staying here is that the management and owners do not endeavour to assist with issues (of other guests) that required the attendance of the emergency services, in our case police and...More
Thank Matt H
Response from Daniel G, Manager at Surfers Beach Holiday ApartmentsResponded 2 weeks ago
This review is completely misleading and to our belief, malicious. Firstly the owner of the resort checked you in and was pleasant, the Resort rules are a standard set of rules which are utilised at most resorts which reflects dial codes, the rubbish area, swimming...More
We stayed in a very spacious 3 bedroom apartment with pool views. The unit was very clean and tidy. There was a pool, spa and bbq area. All very well maintained and clean. The hosts were friendly and welcoming. When we asked if we could...More
Stayed with family in a three bedroom apartment over Christmas for several nights. I had pretty realistic expectations, as I was prepared for your basic 3 star Gold Coast apartment accommodation but they fell short even of that. There's a general laziness in the quality...More
Great place to bring the family, spacious and fully equipped apartment. Well maintained pool and spa which is kid friendly with a shallow and deep end. Very helpful staff at check in time and any query we had through out our stay was handled.
It looks beautiful , but what til u get there.
1. Rats in pool area
2. No pressure in shower and dribbles when both showers were on
3. Mould in shower
4. Appliances which were at least 40 years old
5. Management was down right...More