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Hilton Surfers Paradise

3,455 reviews
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Traveller (1233)
Room & Suite (732)
Pool & Beach (113)
Overview
  • Excellent42%
  • Very good28%
  • Average16%
  • Poor9%
  • Terrible5%
Travellers talk about
“salt grill”(133 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,455)Write a Review
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3,311 results
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316
198
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1,327
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316
198
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1 - 5 of 3,311 reviews
A TripAdvisor Member
196
Reviewed 1 week ago via mobile

This is the first time we stayed at the Hilton Surfers Paradise. Great hotel and rooms, the pools are excellent for anyone. Staff is friendly, coffee shop on the ground floor is so handy. Great location, central to all shops and beach.More

1  Thank A TripAdvisor Member
Response from Hilton S, General Manager at Hilton Surfers ParadiseResponded 1 week ago

Thank you for posting your review. I am very pleased to read that you had a wonderful stay with us. As you mentioned the pool area is fantastic which caters to everyone. Thank you for your lovely feedback towards our Team Members I will be...More

Hotel's Favourite
Reviewed 15 January 2018

In 2015 we stayed at the Hilton Surfers Paradise Residences apartments and were very unhappy - so this trip we decided to stay & try out the Hotel instead - so glad we did. From check in to check out we could not fault this...More

2  Thank LISA L
Response from Hilton S, General Manager at Hilton Surfers ParadiseResponded 4 weeks ago

Dear LISA L, Thank you for posting your review. I am so happy to read you gave us a second chance and couldn't fault your hotel stay. We do hope you will return again soon and enjoy the residences a second time. Kind regards, Fiona...More

Reviewed 1 week ago via mobile

Very impressed, after reading reviews and being worried about waiting for lifts on the long weekend we did not experience any problems at all. The room was perfect for families and the view was amazing. The breakfast was a hit with all of us, so...More

1  Thank jmales
Response from Hilton S, General Manager at Hilton Surfers ParadiseResponded 1 week ago

Dear jmales, Thank you for taking the time to provide the feedback following your recent stay with us. I'm glad to hear that we impressed! I'm glad that you enjoyed the room as well as the daily buffet breakfast in our signature restaurant - I...More

Reviewed 1 week ago via mobile

Good Centeral hotel close to beach with a 5 min walk. All shops and a good range of restaurants all close by. Can be very noise with bars music in early hours of morning. Staff need to be at pool side regularly to clean up...More

1  Thank mc2711
Response from Hilton S, General Manager at Hilton Surfers ParadiseResponded 1 week ago

Dear mc2711, Thank you for providing the feedback. I'm glad that you enjoyed the central location of our hotel and took advantage being so close to Surfers Paradise beach. I apologise that the pool deck was not to standard during your stay with us and...More

Reviewed 2 weeks ago via mobile

We came here expecting a wonderful hotel experience that you would expect from Hilton. However the bad experience started when we walked into the room. There was a terrible odour and not just any room but the relaxation suite. Staff were very helpful and showed...More

Thank Richard A
Response from Hilton S, General Manager at Hilton Surfers ParadiseResponded 1 week ago

Dear Richard A, Thank you for posting your review. I would like to apologise for what you experienced in relation to the cleanliness of linen, I can assure you this is not the normal and I am positive it was the latter of the two....More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Beachfront
Hotel Amenities
Meeting Rooms
Business Centre with Internet Access
Room Service
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$166 - US$441 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Surfers Paradise
#6 Business Hotel in Surfers Paradise
#6 On the Beach Hotel in Surfers Paradise
#7 Spa Hotel in Surfers Paradise
#7 Romantic Hotel in Surfers Paradise
#12 Luxury Hotel in Surfers Paradise
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$166 - US$441 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Surfers Paradise
#6 Business Hotel in Surfers Paradise
#6 On the Beach Hotel in Surfers Paradise
#7 Spa Hotel in Surfers Paradise
#7 Romantic Hotel in Surfers Paradise
#12 Luxury Hotel in Surfers Paradise
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (1233)
Room & Suite (732)
Pool & Beach (113)
Dining (102)
Amenities (38)
Business Centre & Event Rooms (14)
Family and Play Areas (1)
Questions & Answers
Ask a question
mstojcevski3
11 December 2017|
AnswerShow all 5 answers
Response from nattalie88 | Reviewed this property |
We paid $20 per day it was self parking enjoy your trip :)
1
Vote
Kelvinchoochoo
18 July 2017|
AnswerShow all 6 answers
Response from bundybear61 | Reviewed this property |
They share the same site and same facilities. But the Hilton Surfers Paradise has hotel type rooms. The Residences are apartment style with self catering facilities.
2
Votes
Olivia S
10 July 2017|
AnswerShow all 2 answers
Response from Daniel12383 | Reviewed this property |
You have to pick the one that specifically states breakfast included. Not worth it though, you pay more and there's better breaky spots within a hundred metres of the hotel.
0
Votes
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12345610
Room Tips
"Try the breakfast buffet!"
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"Ask for a high floor , lifts can take a while , so you know in advance ..:)"
Read review
"Request a corner room with a view of the city and the beach."
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"Love our room 1104 - very spacious"
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