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26/11/2017 27/11/2017
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    Hilton Surfers Paradise Hotel

    6 Orchid Avenue, Surfers Paradise, Gold Coast, Queensland 4217, Australia
    011 61 7 5680 8000
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    26/11/2017 27/11/2017
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     9 people are viewing this hotel
    US$235
    US$225
    SAVE US$10
    US$235
    US$234
    Traveller (1188)
    Room & Suite (650)
    Pool & Beach (112)
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    QT Gold Coast
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    Meriton Suites Broadbeach
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    Overview
    • Excellent42%
    • Very good28%
    • Average16%
    • Poor9%
    • Terrible5%
    Travellers talk about
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Hilton Surfers Paradise Hotel
    Special Offer: Book early and save more
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    Rooms
    26 Nov27 Nov
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,363)
    There are newer reviews for Hilton Surfers Paradise Hotel
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    531 - 535 of 3,225 reviews

    Reviewed 3 September 2016

    Bad value for money, poor customer service. Residential apartments are not up kept and untidy and dirty. A lot of street noise from the city view rooms and they will not admit fault in checking us into the wrong room when I booked a deluxe...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank V3808EQsarahk
    Response from Hilton S, General Manager at Hilton Surfers Paradise HotelResponded 6 September 2016

    Dear V3808EQsarahk, Thank you for reviewing us at Hilton Surfers Paradise. I'm very disappointed to hear that we were not able to meet your expectations and that you experienced several shortcomings during your stay. All feedback is taken seriously and I will be sure to...More

    Reviewed 2 September 2016

    I loved the location .. the view and the services .. amazing .. I think it is the best for families going to Gold Coast . The balcony was a great plus for nice relaxation at night and a cup of coffee early morningMore

    Review collected in partnership with Hilton Hotels & Resorts
    1  Thank safi777
    Response from Hilton S, General Manager at Hilton Surfers Paradise HotelResponded 6 September 2016

    Dear safi777, Thank you for your wonderful feedback. I'm very glad to hear we have become your new favourite! It sounds like you and your family definitely enjoyed your stay with us as well as the location of the hotel in the heart of Surfers...More

    Reviewed 2 September 2016 via mobile

    Really disappointing As a long term visitor to Surfers Paradise I have stayed in all the major hotels and resorts in the coast but had not yet had the opportunity to stay with Hilton on the Gold Coast - where I am a gold HHonors...More

    Thank Greg N
    Response from Hilton S, General Manager at Hilton Surfers Paradise HotelResponded 6 September 2016

    Dear Greg N, Thank you for your feedback. I am very disappointed to read your comments in that we were not able to provide you with the getaway that you were looking forward to. I sincerely appreciate your feedback and I'm very sorry to hear...More

    Reviewed 31 August 2016

    I made the 6 nights booking (Two-Bedroom Apartment-Weekly Service) via Booking.com (Aug 2016). Operator replied that NO HSKP service during my staying period due to I paid the CHEAP ROOM RATE via Booking.com (AUD@$396 per night) NO SURPRISE /FOLLOW UP for my wife's birthday with...More

    Review collected in partnership with Hilton Hotels & Resorts
    1  Thank MarcoHoSuiShing
    Response from Hilton S, General Manager at Hilton Surfers Paradise HotelResponded 12 September 2016

    Dear MarcoHoSuiShing, Thank you very much for sharing the experience of your stay with us at Hilton Surfers Paradise. I am deeply sorry to hear about the shortfalls during your stay. Your feedback will be followed up to ensure we improve our guest's experience. I...More

    Reviewed 31 August 2016

    Our stay was totally disappointing. Cleanliness and the smell was an issue in the first room given to us. After making a complaint we were given another one, which was better. We had problems with housekeeping issues, and food and beverages was a little expensive....More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank Peter B
    Response from Hilton S, General Manager at Hilton Surfers Paradise HotelResponded 6 September 2016

    Dear Peter B, Thank you for your review. I would like to sincerely apologise that there were several shortcomings during your recent stay with us. We pride ourselves on delivering an excellent standard of quality and cleanliness in keeping with the Hilton standard and so...More

    Surfers Paradise Marriott Resort & Spa
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    Sheraton Grand Mirage Resort, Gold Coast
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    QT Gold Coast
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    Meriton Suites Broadbeach
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    Mantra Circle on Cavill
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    Watermark Hotel & Spa Gold Coast
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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Beachfront
    • Free Internet
    • Hotel Amenities
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • US$151 - US$482 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Family Hotel in Surfers Paradise
    • #6 Business Hotel in Surfers Paradise
    • #6 On the Beach Hotel in Surfers Paradise
    • #7 Romantic Hotel in Surfers Paradise
    • #7 Spa Hotel in Surfers Paradise
    • #13 Luxury Hotel in Surfers Paradise
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 169
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hilton EMEA, Booking.com, Ctrip TA, Agoda, Priceline, Hotwire, Travelocity, Orbitz, Cancelon and getaroom.com so you can book your Hilton Surfers Paradise Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Gold Coast >
    • Surfers Paradise
    • Also Known As
    • Hilton Surfers Paradise Hotel And Residences ,
    • Hilton Surfers Paradise Hotel Gold Coast
    Add Photo Photos
    Traveller (1188)
    Room & Suite (650)
    Pool & Beach (112)
    Dining (101)
    Hotel & Grounds (677)
    Bathroom (72)
    Business Centre & Event Rooms (14)
    Family and Play Areas (1)
    Nearby
    Peppers Soul
    2,426 reviews
    .13 km away
     
    Q1 Resort and Spa
    2,665 reviews
    .58 km away
     
    Surfers Paradise Marriott Resort & Spa
    2,358 reviews
    1.16 km away
     
    Nearby Restaurants
    House of Brews
    313 reviews
    .02 km away
    Stairwell Coffee
    71 reviews
    .06 km away
    The Avenue
    314 reviews
    .08 km away
    La Porchetta
    188 reviews
    .05 km away
    Nearby Attractions
    Tarmac Transfers
    36 reviews
    .13 km away
    Ripley's Believe It Or Not! Surfers Paradise
    1,594 reviews
    .14 km away
    Cavill Avenue Mall
    673 reviews
    .13 km away
    Soul Boardwalk
    46 reviews
    .12 km away
    Ask a question
    Questions & Answers
    Kelvinchoochoo
    18 July 2017|
    AnswerShow all 6 answers
    Response from bundybear61 | Reviewed this property |
    They share the same site and same facilities. But the Hilton Surfers Paradise has hotel type rooms. The Residences are apartment style with self catering facilities.
    2
    Votes
    Olivia S
    10 July 2017|
    AnswerShow all 2 answers
    Response from Daniel12383 | Reviewed this property |
    You have to pick the one that specifically states breakfast included. Not worth it though, you pay more and there's better breaky spots within a hundred metres of the hotel.
    0
    Votes
    skittles1103
    20 March 2017|
    Answer
    Response from Steve D | Reviewed this property |
    If you have Hilton status many hotels will offer a 3pm check out. Otherwise noon is probably something you can ask for.
    1
    Vote
    Room Tips
    "We faced onto the water and mall - very noisy even from the 18th floor"
    Read review
    "Ask for a ocean view"
    Read review
    "Choose another hotel"
    Read review
    "Ocean views are best, but make sure your room is vacant."
    Read review
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