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Peppers Soul Surfers Paradise

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Peppers Soul Surfers Paradise
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1,538 Reviews from our TripAdvisor Community

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Showing 1,497: English reviews
Sydney
Reviewed yesterday NEW

Check in lady was average. Service staff lovely. Beautiful view. Beautiful rooms. However two MASSIVE lift wait times and guests saying it had happened to them before made me want to look for alternative accommodation. I didn't look at the time I arrived to the lift but once I started watching the time it was 36 minutes ..I had already...

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Thank Y8871NVdanielled
Adelaide, Australia
Reviewed yesterday NEW

We stayed in an ocean view 3 bedroom apartment on level 20. Positives: -The apartment was spacious and had excellent amenities for a family of 6. -Full laundry -Well stocked kitchen. Plenty of crockery and a full sized fridge made it very easy to dine in. -Location was fantastic, close to lots of eateries, shopping and the beach -Secure parking...

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Thank LeewenR
Singapore, Singapore
Reviewed yesterday NEW

We stayed for 3 nights over the new year in 3 bedroom sea view apartment. (22nd floor, if you would like higher floor, you will have to choose "sky view" type of apartment. Love the layout and facility, 2 small gyms with 2 pool, indoor heated and outdoor. Very comfortable to stay and can easily walking everywhere to check things...

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Thank NokMc
Punchbowl, Australia
Reviewed yesterday NEW

We all enjoyed the view. The kids especially loved the pool. The hotel is in a great location, close to public transport, across the road from the beach, plenty of restaurants and bars and cafes surrounding the hotel. The staff are very friendly and extremely helpful with their service.

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Thank linatarabay75
Brisbane Region, Australia
Reviewed yesterday NEW

We had a great stay. The quality of service was truly amazing. That coupled with world-class facilities made it our best hotel stay to date. We will be sure to stay there on our next Gold Coast visit. Tx - JB.

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Thank Japhet S
Brisbane
Reviewed 2 days ago NEW

We were originally booked into a different hotel and after ongoing issues with that hotel (lift), we walked into reception at 2.30pm at Soul and were greeted warmly and assisted into a room that was beautiful. We were on floor 52 in a 2 bedroom apartment. There were no issues relating to lifts for our entire stay. The lifts were...

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1Thank scarlett2204
Ian C, Front Office Manager at Peppers Soul Surfers Paradise, responded to this review

Dear scarlett2204, Thanks for providing such positive feedback regarding your recent stay at Peppers Soul. It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team. We look forward to welcoming you back next year for your family get away. Warm Regards, Ian Charlton Front Office Manager

Melbourne, Australia
Reviewed 2 days ago NEW

There should be a service lift in such a big building and this made the lifts slow! We loved the hotel but we dreaded the long wait for the lifts., otherwise everything else was great . As we were on the sixth floor more often than not the lift was full and we had to wait for another one!

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Thank U8935NYannac
Ian C, Front Office Manager at Peppers Soul Surfers Paradise, responded to this review

Dear U8935NYannac, Thanks for choosing Peppers Soul for your recent stay in Surfers Paradise. We appreciate your honest feedback and will be sure to share it with the team to ensure we are constantly improving. Thank you & regards, Ian Charlton Front Office Manager

Reviewed 2 days ago NEW

My family of 6 booked a 10 night stay in a 3 bedroom apartment. I have been a frequent visitor to the Gold Coast for 35 years and have never had such a satisfying accommodation experience as Soul. It has everything. Unbeatable location, unbeatable facilities, and unbeatable service. Our apartment on the 61st floor had amazing views and enormous space....

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Thank Vince S
Ian C, Front Office Manager at Peppers Soul Surfers Paradise, responded to this review

Dear Vince S, We would like to Thank You for choosing Peppers Soul for your recent visit to the Gold Coast and taking your time to provide us with your treasured feedback. We are so pleased you found the location, facilities and service to be unbeatable. It was a pleasure to see the kind words from you and to hear...

Sydney, Australia
Reviewed 2 days ago NEW

Best location for a modern hotel with modern facilities. Rooms were large and fornour family of 5 easily. The staff were very polite and the inhouse dinning was delicious. We had an issue but the staff worked at it to resolve it.

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Thank maria n
Ian C, Front Office Manager at Peppers Soul Surfers Paradise, responded to this review

Dear maria n, Thanks for providing such positive feedback regarding your recent stay at Peppers Soul. We are glad to read you found the staff polite and the inhouse dinning was delicious! It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team. Warmest regards Ian Charlton Front Office...

Auckland, New Zealand
Reviewed 2 days ago NEW

Best stay in Surfers.3rd time staying with family of 5.Great facilities Very helpful staff and fantastic location.Have got no complaints.We will absolutely stay again next time and have recommended to all of our friends!

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Thank antony208
Ian C, Front Office Manager at Peppers Soul Surfers Paradise, responded to this review

Dear antony208, Thanks for choosing Peppers Soul for your recent stay in Surfers Paradise. We are pleased that you enjoyed your stay here and hopefully we can welcome you back again soon! Warmest regards, Ian Charlton Front Office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Concierge
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
Positioned on the beachfront of the newly transformed Surfers Paradise Esplanade and Foreshore precinct, Peppers Soul Surfers Paradise brings a new dimension to contemporary sophistication and luxury. This state-of-the-art building soars a magnificent 77 stories making it one of the tallest towers on the Gold Coast. Peppers Soul Surfers Paradise offers stylishly designed and fully self-contained 1, 2 and 3 bedroom apartments with spectacular uninterrupted ocean and hinterland views flooded with natural light from the floor-to-ceiling windows. Apartments feature designer gourmet kitchens, large furnished balconies, integrated entertainment system with 40" LCD TV, Blu-Ray and iPod connectivity, ensuite spa bath and full laundry plus all the luxuries expected of designer apartment living. A perfect symphony, everything in place, everything in tune. As one of the Gold Coast's premier, two-hatted restaurants, the multi-award winning Seaduction has an elegance all of its own. Resisting the seductive aromas conjured by our award-winning Executive Chef, Steve Szabo, and his team at Seaduction will prove impossible. The acclaimed menu is superbly complemented by an intimate wine-tasting room and bar that invite you to relax and enjoy the delicious flavours, outstanding decor, impeccable service and enviable views over the golden beaches of Surfers Paradise. For a unique dining experience, Seaduction's Private Dining Room offers you an intimate and private setting for any special occasion. Once you've experienced the exceptional cuisine and unmatched atmosphere of Seaduction, you're sure to return. Facilities include a multi-level sparkling outdoor pool and spa overlooking Surfers Paradise beach, pool terraces, fitness centre incorporating infinity-edge indoor lap pool (heated), fully-equipped gymnasium with two separate studios, spa, sauna and steam room, all accompanied by beautiful sub-tropical landscaped garden and barbeque areas, perfect for entertaining family and friends. From the moment you arrive at our grand main entry with porte-cochere, your stay will be filled with the richest experiences and unlike any other. ... more   less 

Additional Information about Peppers Soul Surfers Paradise

Address: 8 The Esplanade, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Sea Temple Surfers Paradise)
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $300 - $1,639 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Peppers Soul Surfers Paradise 5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Peppers Soul Surfers Paradise Gold Coast
Hotel Style:
#1 Luxury Hotel in Surfers Paradise
#1 On the Beach Hotel in Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Peppers Soul Surfers Paradise staff and other travellers.
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Questions? Get answers from Peppers Soul Surfers Paradise staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view”
 of 5 bubbles LeewenR, 17 Jan 2017 | Read review
“Read carefully on Sky view or Sea view. If you really want high floor, then choose Sky view.”
 of 5 bubbles NokMc, 17 Jan 2017 | Read review
“The higher the better!”
 of 5 bubbles 917vinces, 16 Jan 2017 | Read review
“Higher floors are quieter from street noise.”
 of 5 bubbles simonesB4457WD, 8 Jan 2017 | Read review
“Elevators run from G - 39 then 40 to 70.. I would go for a room in the 40's so you don't wait forever during busy times :)”
 of 5 bubbles gollyg2014, 6 Jan 2017 | Read review
5 of 5
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