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Novotel Surfers Paradise

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Traveller (297)
Room & Suite (429)
Dining (32)
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Overview
  • Excellent29%
  • Very good40%
  • Average19%
  • Poor6%
  • Terrible6%
Travellers talk about
“great location”(89 reviews)
“family room”(13 reviews)
“shopping centre”(16 reviews)
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (704)
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Traveller rating
194
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48
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LanguageEnglish
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194
251
129
44
48
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All reviewsgreat locationfamily roomshopping centretour deskocean viewseafood buffetnice roomthe gold coasthigh floorhotel roomcavill avenueshort staystayed for nightsking bedspa bathpublic transporttram stop
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1 - 5 of 666 reviews
Reviewed yesterday

Hotel with a great location. Variety of shops and malls withing walking distance. Breakfast spread is good with friendly staffs. Sea view from room balcony was excellent with the sounds of waves splashing. If you are driving you have to park your car at the...More

Thank leerockz
Reviewed 2 days ago

Rooms have been refurbished since our last visit 18 months ago. Bathrooms very modern. Great location, walking distance to beach and Cavalier avenue very close but could not hear any traffic or pedestrian noise in rooms.

1  Thank Kathy J
Reviewed 2 days ago

I had two nights at the Novotel in July on a business trip and was pretty happy with the hotel. Check in was friendly and warm and I was welcomed back as a LeClub member. The room was well sized with a great view over...More

Thank natbrown75
Reviewed 4 days ago via mobile

I've stayed here twice this month. Once for business and once with my husband for a weekend away. Rooms are generous and have an amazing view. Food is great, not fancy but very nice. Service is amazing. Front desk staff and very friendly and eager...More

1  Thank WhitleyBejah
Response from NovotelSP, General Manager at Novotel Surfers ParadiseResponded 3 days ago

Dear WhitleyBejah, Thank you for taking the time to write Trip Advisor post following your recent stay at Novotel Surfers Paradise, it is always a pleasure to receive such positive feedback from our guests. I will share your comments with my Team, as just like...More

Reviewed 5 days ago via mobile

Firstly the plus of the Hotel - it's location - stones throw away from Surfers Paradise and All the nightlife happenings. Good rooms and amenities. Big Negative - service standards and hospitality. Check-in process pathetically took much longer than even the stipulated time of 2...More

Thank Sejal D
Response from NovotelSP, General Manager at Novotel Surfers ParadiseResponded 2 days ago

Dear Sejal D, Thank you for taking the time to write a Trip Advisor post during your recent stay at Novotel Surfers Paradise, I am sorry that you had a poor experience at the Hotel from it's product and services, please allow me to express...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Beachfront
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$89 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 On the Beach Hotel in Surfers Paradise
#14 Luxury Hotel in Surfers Paradise
Room types
Non-Smoking Rooms
Details
Price range
US$89 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 On the Beach Hotel in Surfers Paradise
#14 Luxury Hotel in Surfers Paradise
Room types
Non-Smoking Rooms
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Traveller (297)
Room & Suite (429)
Dining (32)
Pool & Beach (26)
Amenities (23)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
smkdwn1981
5 June 2018|
AnswerShow all 4 answers
Response from joan829 | Reviewed this property |
Sorry I don't know ring the hotel direct
0
Votes
SK_Sp0re
31 May 2018|
AnswerShow all 3 answers
Response from Benedicta A | Reviewed this property |
Hi! The wifi is complimentary. I stayed at Superior Room but it doesn't have bathtub. Sorry I can't answer your other questions
0
Votes
teejaybo
9 April 2018|
AnswerShow all 4 answers
Response from NovotelSP | Property representative |
Hi teejaybo, Sorry for my late response - I read that you have now purchased one of the Live n Dream beds made for the Hotel exclusively by Sleepmaker. I hope that you enjoy many great night's sleep into the future! Best... More
0
Votes
Room Tips
"request a beach view room"
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"The Penthouse offers amazing views and is quiet."
Read review
"Room with an ocean view or a view of the Hinterland is also very good, higher floors are very good."
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"When booking ask for a higher floor with sea view. Amazing view will be your reward!"
Read review
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