We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
24/12/2017 25/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Novotel Surfers Paradise

    Cnr Surfers Paradise Boulevard and Hanlan Street, Surfers Paradise, Gold Coast, Queensland 4217, Australia
    Save
    Lowest prices for your stay
    24/12/2017 25/12/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    US$154
    US$138
    SAVE US$16
    US$154
    US$138
    SAVE US$16
    US$154
    US$138
    SAVE US$16
    Traveller (231)
    Room & Suite (356)
    Dining (29)
    Overview
    • Excellent28%
    • Very good39%
    • Average20%
    • Poor6%
    • Terrible7%
    Travellers talk about
    “accor group” (5 reviews)
    “great location” (75 reviews)
    “shopping centre” (14 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$138.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Surfers Paradise hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "eaa1d36cc0714dc29b714cbe3d5e6f5b", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":256746,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32428783],"additionalContentIds":[],"pollCount":0,"checkin":{"day":24,"month":12,"year":2017},"checkout":{"day":25,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":138,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"eaa1d36cc0714dc29b714cbe3d5e6f5b","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":154,"lowestMetaPrice":138,"additionalPartner":false,"highestMetaPriceDisplay":154,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":154,"lowestMetaPrice":138,"highestMetaPriceDisplay":154,"hotelName":"Novotel Surfers Paradise","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImVhYTFkMzZjYzA3MTRkYzI5YjcxNGNiZTNkNWU2ZjViIiwiQUlLIjoiZTIxODI2Y2NkZmNhNDY3ZjkxNjVhOWVhMjE1ZmFhODUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "24/12/2017", "checkOut": "25/12/2017", "lowestPrice": "US$138", "hasDates": true, "hacComplete": false, "contentIdMappings": {"68915947":"CancelonIB","32428783":"BookingCom","32685555":"Expedia","78842005":"OrbitzEWS","79394428":"CheapTicketsEWS","112409195":"AccorIB","109224488":"HotelsCom2IB","65670401":"Hotwire","53924633":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (552)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 523 reviews

    Reviewed yesterday

    Upon 1400 check in time the room was not ready and we were given a different room. My partner and I was served by a new employee who was not supervised and was not confident in what she was doing. She did not advise us...More

    Thank Wendy P
    Reviewed 2 days ago

    The changes at this hotel are noticeable but slow. It is the best positioned hotel in Surfers Paradise and is well worth checking out. The pool is amazing with great views, and the beach is not far away.

    Thank Stocoroco
    Reviewed 3 days ago via mobile

    Good- great location Awesome view Got a free room upgrade Ocean view is worth it. Breakfast was great with a wide spread. Bad- poor room service( had to request for services repeatedly) Rooms are a bit old-school Few veg options in breakfast.

    Thank harshil12
    Reviewed 3 days ago

    I don't know why I was disappointed really as I have come to expect inconsistency and complacency as synonyms for this brand. How this can be regarded as a premium hotel beggars belief. For one there is "ad hoc" security on the front door... none...More

    Review collected in partnership with Accorhotels.com
    Thank Simon R
    Reviewed 4 days ago

    Accor’s / Novotel should serious sell this property off and let it be re-branded, as it's so run down it's a blight on their good name and seriously does not meet the standards of a 'Novotel' let alone a one-star Bates Motel. Staying on level...More

    Thank Parges
    Peppers Broadbeach
    3,168 reviews
    #2 of 7 hotels in Broadbeach
    3.1 km
     
    Meriton Suites Broadbeach
    8,429 reviews
    #1 of 7 hotels in Broadbeach
    3.2 km
     
    Mantra Legends Hotel
    2,611 reviews
    #9 of 31 hotels in Surfers Paradise
    0.2 km
     
    Peppers Soul
    2,501 reviews
    #1 of 31 hotels in Surfers Paradise
    0.2 km
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Pool
    • Beachfront
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$101 - US$338 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 On the Beach Hotel in Surfers Paradise
    • #14 Luxury Hotel in Surfers Paradise
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 408
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Travelocity, Orbitz, TripOnline SA, Priceline, getaroom.com, HotelsforEveryone, Cancelon, HotelQuickly and Evoline ltd so you can book your Novotel Surfers Paradise reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Gold Coast >
    • Surfers Paradise
    • Also Known As
    • Novotel Surfers Paradise Gold Coast
    Add Photo Photos
    Traveller (231)
    Room & Suite (356)
    Dining (29)
    Pool & Beach (26)
    Hotel & Grounds (189)
    Bathroom (20)
    Business Centre & Event Rooms (5)
    Nearby
    Nearby HotelsSee all 31 hotels in Surfers Paradise
    Peppers Soul
    2,501 reviews
    .20 km away
     
    Peppers Broadbeach
    3,168 reviews
    3.11 km away
     
    Mantra Legends Hotel
    2,611 reviews
    .24 km away
     
    Meriton Suites Broadbeach
    8,429 reviews
    3.25 km away
     
    Nearby Restaurants
    Shiraz Moderna
    63 reviews
    .06 km away
    Hard Rock Cafe
    2,089 reviews
    .10 km away
    The Avenue
    317 reviews
    .10 km away
    Lot 1
    83 reviews
    .04 km away
    Nearby Attractions
    Tarmac Transfers
    36 reviews
    .10 km away
    Ripley's Believe It Or Not! Surfers Paradise
    1,601 reviews
    .11 km away
    Cavill Avenue Mall
    687 reviews
    .11 km away
    Paradise Centre
    73 reviews
    .04 km away
    Ask a question
    Questions & Answers
    张女士
    10 November 2017|
    AnswerShow all 6 answers
    Response from NovotelSurfers | Property representative |
    Sorry for my delayed answer. Depending on time & traffic a taxi from the airport is $50 - $65. Transfer companies are numerous at cheaper rates however are not always direct transfers. Hope this helps
    0
    Votes
    张女士
    10 November 2017|
    Answer
    Response from tommomelbourne | Reviewed this property |
    Just jump on the 777 bus at the airport which has luggage racks. Last stop you get on the tram which drops you at the front of your hotel.(Get off at Cavill Av)
    0
    Votes
    Richard M
    12 October 2017|
    AnswerShow all 4 answers
    Response from nesslay69 | Reviewed this property |
    Parking is off to the left of hotel. Reception will explain this and it’s about $15-20 a day. It’s also the parking space to access Woolworths
    0
    Votes
    Room Tips
    "Go elsewhere"
    Read review
    "high floor with beach view, room type with jacuzzi"
    Read review
    "Stay somewhere else."
    Read review
    "ocean facing rooms provide a wonderful view.It is worth the upgrade."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing