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Novotel Surfers Paradise

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1 room 2 adults 0 children
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Novotel Surfers Paradise
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282 Reviews from our TripAdvisor Community

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Showing 267: English reviews
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Reviewed today NEW

Location is right in the heart of surfers paradise with views out to the ocean. Room was very clean and bed was very comfortable. Breakfast was amazing with cereals, hot breakfast, yummy croissants and muffins plus fruits

Review collected in partnership with Accorhotels.com
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Thank kunalvallabh
Perth, Australia
Reviewed yesterday NEW

This hotel is in the heart of Surfers Paradise and located close to public transport. If you bring your own car just park it as you can walk almost any where. There is also public transport to the theme parks close to the hotel. Two mins gets you to the beach and there is a Woolworths store in the basement....

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Thank chookPerthWA
Tauranga, New Zealand
Reviewed yesterday NEW

Was expecting high things from Novotel and to be fair they have only just taken over the hotel. However, the room was cramped and tired, the bathroom was tiny, and it was noisy. We were kept awake by the noise of the lift and the party going on across the road until 2am, even though we were on the 22nd...

Review collected in partnership with Accorhotels.com
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Thank Richard P
Coffs Harbour, Australia
Reviewed yesterday NEWvia mobile

Very clean with very helpful and lovely staff. Parking was easy and the location is spot on with easy access to the beach, restaurants and shops (in walking distance) the bathroom was smaller than expected.

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Thank Dreamwitch
Reviewed 2 days ago NEWvia mobile

Our family really enjoyed staying at this hotel and we defiantly recommend this hotel to everyone, the service was unbelievably helpful and just amazing. With the hotel situated in the perfect place with heaps of activities to do and just a great holiday location and fantastic view. Big thanks Adam for the extremely huge help involving bookings and different activities....

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Thank Stephan D
Reviewed 2 days ago NEWvia mobile

Adam, at the Novotel tour office, was fantastic, so informative, friendly, great advice. Helped with all our accommodations. Excellent service, top notch. By the way the Segway Tour was spectacular great fun, love to buy Segway now. Thanks for your marvelous attention to detail and patience with our many questions.

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Thank Martin D
Karratha, Australia
Reviewed 2 days ago NEW

My family (including a 22 month old grandson) had a brilliant 7 night stay in this hotel. The staff was very friendly and nothing was to much trouble. The room was clean and the view awesome. A daily breakfast was included in our price, which cater for all of us including our grandson. The only downer was the lift service...

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Thank derekav2017
Reviewed 3 days ago NEWvia mobile

You know when you stay at a Novotel you can count on a brand standard and never be disappointed . And Novotel Surfers paradise definitely disappoint. We arrived with quite. Big if luggage after a couple of weeks on the road, but the concierge wax great, unloaded our car and delivered the luggage to our room once we had che...

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Thank Judijelly
Christchurch, New Zealand
Reviewed 3 days ago NEW

Location for surfers paradise experience excellent, rooms are moderately dated but large & clean, no downtown street noise.Very busy breakfast dining, however overall good value for money and would recommend for families.

Review collected in partnership with Accorhotels.com
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Thank N7909ZQjohno
Sydney, Australia
Reviewed 4 days ago NEW

After 3 weeks in Asia my family and I decided to mellow on the Gold Coast before heading home. We picked the Novotel because of location and family room and were not disappointed. Good room, great pool, excellent breakfast, it ticked all the boxes.

Review collected in partnership with Accorhotels.com
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Thank Paulhk2014
NovotelSurfers, General Manager at Novotel Surfers Paradise, responded to this review

Dear Paulhk2014, Thank you for taking the time to write a Trip Advisor post following your recent stay at Novotel Surfers Paradise, it is always a pleasure to receive positive feedback from our guests. I will share your feedback with my Team as I am sure that they will be very pleased that you enjoyed your time with us after...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Spa
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Novotel Surfers Paradise is situated in the heart of Surfers Paradise surrounded by pristine beaches, iconic theme parks and an energetic nightlife. Conveniently located just a 150 metre walk to the beach, the hotel offers an extensive range of state of the art leisure facilities for guest’s enjoyment. Relax by the swimming pool and spa, or get active in the well-equipped fitness centre and full size tennis court. ... more   less 

Additional Information about Novotel Surfers Paradise

Address: Cnr Surfers Paradise Boulevard and Hanlan Street, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Hotel Grand Chancellor Surfers Paradise)
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $125 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Surfers Paradise 4*
Number of rooms: 408
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, HotelsforEveryone, Hotwire, Orbitz, Hotels.com, Agoda, Travelocity, Cancelon, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your Novotel Surfers Paradise reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Surfers Paradise Gold Coast
Hotel Style:
#8 On the Beach Hotel in Surfers Paradise
#15 Luxury Hotel in Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Surfers Paradise staff and other travellers.
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Questions? Get answers from Novotel Surfers Paradise staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a sea view”
chookPerthWA, 25 Apr 2017 | Read review
“If you are on a lower floor take the stairs as you can wait up to 15 minutes for a lift.”
derekav2017, 24 Apr 2017 | Read review
“Try to get rooms on a high floor”
RMansingka, 17 Apr 2017 | Read review
“High Floors With Beach Views”
iflentjar14, 6 Apr 2017 | Read review
“Try and get a high floor facing the beach.”
BDT111, 4 Apr 2017 | Read review
5 of 5