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Beachcomber Resort Surfers Paradise

0.6 km from Surfers Paradise centre
  • Pool
  • Fitness centre
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1 room, 2 adults, 0 children
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18 Hanlan St, Surfers Paradise, Gold Coast, Queensland 4217, Australia
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721 Reviews from our TripAdvisor Community

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There are newer reviews for Beachcomber Resort Surfers Paradise
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Showing 709: English reviews
Reviewed 29 April 2016 via mobile

I booked our first family holiday in 7 years back in August 2015 for arrival April 19th 2016 for a week. I made multiple calls over the 8 months to double check my booking, room and to ensure we were getting a sea view. I requested a studio originally then the lady upgraded me to a 1 bedroom for an...

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4Thank Natasha F
Reviewed 29 April 2016 via mobile

Booked a king 1 bedroom ocean view. Received a queen 1 bedroom ocean view. That was ok though, the bed was really comfortable and I really don't think they could fit a King in that bedroom. The room was well appointed with decent kitchen. The view was great. Surfers paradise lights up the ocean at night so it's nice to...

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1Thank Leigh-Anne N
Anaheim, California
Reviewed 26 April 2016 via mobile

Two things first 1. I booked this hotel knowing full well it was a gamble, being as cheap as it was & having read some bad reviews - even with low expectations... I was disgusted. 2. My standards are not particularly high - I frequently sleep with a staffy next to my head, he has gas. I am NOT the...

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3Thank Jadelz85
BeachcomberSurfersR, Elaine at Beachcomber Resort Surfers Paradise, responded to this review

Well it is not often I get mentioned. But you make my job worthwhile. I am so sorry that your holiday was spoilt by our accommodation. But I wanted to thank you for writing the review and highlighting some key points. Again, a huge thank you for your kind words. Regards Elaine

Brisbane, Australia
Reviewed 24 April 2016

As usual I thoroughly review our accommodation through TA before booking. And this hotel really has received its fair share of negative reviews. Incidentally the poor reviews, and some positive, didn't put me off as it was a desirable location. So I went in fully prepared for some negative things. Upon arrival the greeting we received was very pleasant and...

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2Thank Darren M
Brisbane, Australia
Reviewed 11 April 2016 via mobile

First stay at beachcomber, we usually stay further down the beach. We were looking to be closer to Cav Ave and location wise... This is perfect! Close to it all but far enough away from the noise! Our room was clean and tidy. Plenty of space to store additional shopping! Full kitchen. And due to room layout.. We had 3...

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Thank roblib04
BeachcomberSurfersR, Front Office Manager at Beachcomber Resort Surfers Paradise, responded to this review

Thank you so much for the wonderful review. We look forward to welcoming you again in the future. We are happy to provide a discount for return guests.

Reviewed 11 April 2016

The unit was terrible. Inside the kitchen cupboards were filthy like they hadn't been wiped out in ages. The stove top wad broken and only stayed on high wich was terrible to try to cook with so we spent more and had to eat out. Around the bottom of the toilet was yellow with urine and was black with dust....

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2Thank Ann S
Skovde, Sweden
Reviewed 8 April 2016

Don´t be fooled by the pictures and the location. It is a bad hotell where they don't take care off there rooms or guests. The room looked like it was from the 1970 and never been taken care off since. We also got a terrible encounter with the staff in the reception. There are so many better places in Surfers...

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2Thank ricardbergstrom
Reviewed 1 April 2016 via mobile

Only 1 lift working, after the 2nd one stopped when I got stuck in the 2nd lift for 15mins. Bathroom very outdated with mold growing in it. Location very close to everything in the main drag of the Gold Coast. I will checking other accommodation options next visit.

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Thank Thomas M
BeachcomberSurfersR, Front Office Manager at Beachcomber Resort Surfers Paradise, responded to this review

We apologise for the lifts, it was difficult for everyone. We did have the engineers working on them to rectify this problem. We would have been happy to change rooms for you regarding the bathroom. We hope this did not deter you from enjoying Surfers Paradise as a holiday destination.

Karratha, Australia
Reviewed 31 March 2016 via mobile

Absolutely superb location and views...but, that's about where it ends really. Don't get me wrong, the apartment we stayed in was certainly adequate, and at first glance seemed quite pleasant, but that all started to fall apart when we drew the curtains (which are incidentally, hung inside out) and discovered a quite alarming array of dried boogers, smeared ear-wax and...

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2Thank johmf
BeachcomberSurfersR, Front Office Manager at Beachcomber Resort Surfers Paradise, responded to this review

It is very important when booking with the Beachcomber that you book directly through the resort. There are several unit owners in the building who rent out their apartments privately. When booking through these private owners, the resort has no record of your reservation, reception is unable to assist you with any enquiries regarding your booking and cleanliness is an...

Brisbane
Reviewed 24 March 2016

I read the reviews after I booked - stupid I know, and when I did read the reviews, I was horrified that I had booked. Seeing that they have a no refund policy, I knew I had no chance of getting my money back, so I turned up fully expecting to maybe stay one night and then finding somewhere else...

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1Thank BrissieBoy
BeachcomberSurfersR, Front Office Manager at Beachcomber Resort Surfers Paradise, responded to this review

Thank you for your feedback on your stay at Beachcomber. Honest and to the point. The lifts have been ongoing and the management are doing everything to sort out this annoying problem. Should you wish to stay with us again please call direct and we will give you a discount and updated apartment.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Services
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Beachcomber Resort Surfers Paradise

Address: 18 Hanlan St, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $104 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Beachcomber Resort Surfers Paradise 3.5*
Number of rooms: 100
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Also Known As:
Beachcomber Resort Surfers Paradise Hotel Surfers Paradise
Breakfree Beachcomber Surfers Hotel
Breakfree Beachcomber Surfers Paradise
Beachcomber Resort Surfers Paradise Gold Coast
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can request a room on the higher levels”
 of 5 bubbles Kanaitchy, 15 Feb 2017 | Read review
“ocean view and higher floor”
 of 5 bubbles rdsharif1, 31 Jan 2017 | Read review
“All rooms are equally great”
 of 5 bubbles J2363XZmarka, 28 Jan 2017 | Read review
“Ocean view, higher floors (when un-airconditioned lifts work) Request free parking, breakfast, in-room wifi + safe.”
 of 5 bubbles lynettef902, 28 Jan 2017 | Read review
“Ask to look at a room before you book!”
 of 5 bubbles Leighleigh22, 26 Jan 2017 | Read review
5 of 5