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Mantra Sun City

2,174 reviews
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Traveller (629)
Room & Suite (239)
Pool & Beach (61)
Overview
  • Excellent39%
  • Very good31%
  • Average16%
  • Poor7%
  • Terrible7%
Travellers talk about
“koastal kitchen”(64 reviews)
“tram stop”(95 reviews)
“the gold coast”(153 reviews)
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.5 Star Hotel
All hotel details
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,174)Write a Review
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All reviewskoastal kitchentram stopthe gold coastindoor poolbedroom apartmentbuffet breakfastwater slidetennis courtsocean viewgreat facilitiesgreat for familieswould stay againfamily holidaybit datedlounge roomlight railfull kitchen
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371 - 375 of 2,151 reviews
Reviewed 11 July 2017

After initially being excited to stay here based on online photos and reviews I was very disappointed when I saw my room. It looked nothing like the photos and more like something from the 90's. Staff were unable to relocate me. The location and resort...More

Review collected in partnership with this hotel
Thank 636ct2017
Response from Damosan75_MSS, General Manager at Mantra Sun CityResponded 18 July 2017

Dear 636ct2017, Thank you for taking the time to provide feedback following your recent stay with us. Very sorry to read that your experience was not up to expectation and you received a dated room; we are working with our owners on an ongoing basis...More

Reviewed 10 July 2017

Water temp in the main pool was way to cold. It needs some solar heating which wouldn't take a lot to set up. Enjoyed the spacious room we had. Great views and only a short stroll to Cavill ave.Would go back again.More

Review collected in partnership with this hotel
Thank Hezzavi
Response from Damosan75_MSS, General Manager at Mantra Sun CityResponded 11 July 2017

Hey there Hezzavi, Appreciate your feedback following your stay at Mantra Sun City resorr. Here at the resort, we provide two options of heated pool, indoor and outdoor; due to the fact that the main pool cannot be solar heated. This is because the building...More

Reviewed 10 July 2017

Very poor Customer service did not want to change our room as we stayed on the 15th floor and the noise very unbearable try 2 times in 2 days to change the room but the excuse they give us was we are fully booked, what...More

Review collected in partnership with this hotel
Thank Powerplusfitnes... B
Response from Damosan75_MSS, General Manager at Mantra Sun CityResponded 11 July 2017

Hi there Powerplusfitnes... B, Appreciate you taking the time to review your recent stay at Mantra Sun City resort. Firstly I'd like to bring to your attention the team did not provide poor customer service, as you can read from the many many reviews, the...More

Reviewed 10 July 2017

Pros: Great facilities, wonderful staff, fantastic food in the onsite restaurant, great swimming pools/spa's, great location. Cons: Lack of kitchen utensils however that may have just been our apartment, starting to get a little dated.More

Review collected in partnership with this hotel
Thank grahamwU8128WD
Response from Damosan75_MSS, General Manager at Mantra Sun CityResponded 11 July 2017

Hi there grahamwU8128WD, Thank you for taking the time to provide feedback following your recent anniversary and family getaway at Mantra Sun City resort. We are very pleased that you enjoyed your stay with us and all the leisure facilities and restaurant suited your families...More

Reviewed 8 July 2017 via mobile

We stayed in a 2 bedroom apartment with our two kids. The apartment was tidy and well located only one block from the beach and right next to a tram stop. There was no free wifi which was a bit disappointing for a hotel these...More

Thank David B
Response from Damosan75_MSS, General Manager at Mantra Sun CityResponded 10 July 2017

Dear David B, Thank you for taking the time to provide feedback following your recent stay with us. Pleased that you found the apartment suitably located and in a tidy condition. Free Wifi is available for all guests who have joined the mantra + program...More

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Traveller (629)
Room & Suite (239)
Pool & Beach (61)
Dining (40)
Hotel & Grounds (338)
Bathroom (21)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Dry Cleaning
Banquet Room
Conference Facilities
Business Centre with Internet Access
Multilingual Staff
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$98 - US$337 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Surfers Paradise
#5 Spa Hotel in Surfers Paradise
#10 Luxury Hotel in Surfers Paradise
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$98 - US$337 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Surfers Paradise
#5 Spa Hotel in Surfers Paradise
#10 Luxury Hotel in Surfers Paradise
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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