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Watermark Hotel & Spa Gold Coast

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Watermark Hotel & Spa Gold Coast
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1,309 Reviews from our TripAdvisor Community

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Showing 1,213: English reviews
A TripAdvisor Member
Level Contributor
18 reviews
4 hotel reviews
2 helpful votes
Reviewed 5 days ago NEWvia mobile

Me and my family travelled to Gold Coast and had Watermark Hotel for our hotel. Stayed five nights here and we had a good night sleep of 9 hours every night. Location is also very convenient too and Surfers Paradise tram station is just located beside the hotel which is about 2 mins walk. The hotel is also very near...

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Thank A TripAdvisor Member
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Thank you for your wonderful review. We are delighted to hear that you enjoyed your time in Surfers Paradise and your stay with us. We will be sure to pass your praises on to our wonderful team and we look forward to welcoming you back to our hotel very soon.

Reviewed 1 week ago NEWvia mobile

On holiday and stayed in Watermark Hotel for 6 days Good : location, friendly staff, clean room Bad : (1) Foods served for breakfast for the six days are the same, tire of eating the same foods after third day... Should have different foods maybe on alternate day (2) "Swing in" door lock is for show only (have approached and...

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Helpful?
Thank Ah K
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Thank you for your review and feedback. We hope that you enjoyed your stay with us and we will be sure to address your concerns regarding the buffet. Many of our guests commend the wonderful dining options available and we apologise that your experience was not the same. We take security of our guests extremely seriously, as such all hotel...

Singapore, Singapore
Reviewed 1 week ago NEWvia mobile

Our family of four had booked 2 deluxe rooms for 5 nights. We requested a connecting room and it was fulfilled. Check in and out service was fast. But the room did not provide complimentary water. We bought few bottles of mineral water at the supermarket on our 1st day of arrival. The rest of the days we had to...

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Helpful?
Thank wcchee_sandy1272
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Thank you for your review. We are very pleased to hear that you enjoyed your time with us and we hope our wonderful staff we able to make your stay most comfortable. Many of our guests commend the wide selection available on our breakfast buffet. The hotel does not provide bottled water as the tap water in the hotel is...

Chinchilla, Australia
Reviewed 1 week ago

hi stayed from 27th nov to 2nd dec on my own I was in room1506 king bed,, seila checked me in she was lovely and helpful explaining the carpark etc,, all he staff I encountered were helpful and polite the walrus social house from 4 to 6 sun to fri do a happy hour,, I didn't eat at the restaurant...

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Thank Paula A
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Thank you for your wonderful review. We are delighted to hear that you enjoyed your time in Surfers Paradise and your stay with us. We will be sure to pass your praises on to our wonderful team and hope to have the opportunity to welcome you back to the hotel soon.

Australian Capital Territory, Australia
Reviewed 1 week ago

Good quality hotel with nice facilities and a very nice bar/restaurant. I had the misfortune to stay during schoolies week, but the hotel had plenty of staff on hand to manage the noisy guests. The shower is over the bath is over the bath. I would stay here again.

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Helpful?
Thank cjmit
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Thank you for your review. We are very pleased to hear that you enjoyed your time with us and we hope our wonderful staff were able to make your stay most comfortable. We look forward to seeing you again soon.

Reviewed 1 week ago

We have stayed at the Watermark numerous times. Don't have one bad thing to say. Staff are very friendly and accommodating, rooms were luxurious, clean and tidy, great facilities, great views, within walking distance to the mall and tram stop out the front of the hotel and they were nice enough to make accommodation for us to charge our EV...

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Thank leeleeleo
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Thank you for your wonderful review. We are delighted to hear that you have enjoyed your multiple stays with us. We will be sure to pass your praises on to our wonderful team and we look forward to welcoming you back to our hotel very soon.

Rewa, New Zealand
Reviewed 2 weeks ago via mobile

Only stayed 1 night, in the middle of schoolies, really quiet surprisingly. Enjoyed the ocean view. Check in staff were lovely n very helpful. The only thing i can fault is the whole place had run out of water.

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Thank Tiri T
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Tiri, Thank you for your review. We are delighted to hear that you enjoyed your stay with us. Regrettably there was an unscheduled water outage during your stay and i hope this did not have a large impact on your holiday. We will be sure to pass your praises on to our wonderful team and we look forward to...

Sydney, Australia
Reviewed 2 weeks ago via mobile

We stayed for one night. It has a massive entrance and some great parking as we had an over sized Vehicle I rg and asked them in advance they said they had some where for us to park and held a special over sized car space for a small cost of $20 for the whole night. We had ocean views...

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Helpful?
Thank sarahjustinwilkie
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Sarah, Thank you for your review. We are very pleased to hear that you enjoyed your time with us and we hope our wonderful staff were able to make your stay most comfortable. We look forward to seeing you again soon.

Finland
Reviewed 2 weeks ago

Stayed there for 3 nights in March 2016. Rooms are large and modern. Location is great, a few blocks from beach boulevard. Plenty of restaurants in walking distance. Only one pool are was available due to construction, it was ok.

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1Thank Mervi212
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Thank you for your wonderful review. We are delighted to hear that you enjoyed your time in Surfers Paradise and your stay with us. We look forward to welcoming you back to our hotel very soon.

Hope Island, Australia
Reviewed 2 weeks ago via mobile

Wasn't able to checkin Staff were inattentive and really had no care factor or polish - I have stayed here several times in past and never had to show a licence then - staff incapable of checkin past history - Waited for 5 minutes for service yet 2 extra staff appear from back when I query - no service ethic...

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Thank yindeewelcome
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Thank you for your review. Many of our guests commend the wonderful facilities and service that our hotel provides and it is saddening to hear that your experience was not the same.To check-in to the hotel current photo ID and an imprint of a credit card or a cash deposit is required. Unfortunately failure to provide these items will result...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Watermark Hotel & Spa is located in the heart of Surfers Paradise, the host of magnificent beaches, shopping and restaurants. Guests enjoy a day spa and hair salon, two outdoor swimming pools and spas, a fitness centre and games room. Our modern designer rooms enjoy ocean or hinterland views and include a flat-screen TV, fridge and are fully air conditioned. The en suite bathrooms are supplied with essential amenities and a hairdryer. Shared laundry facilities are available. L'Aqua Day Spa boasts a variety of massage treatments, and features premium products to ensure pure indulgence. Waves Buffet Restaurant offers a hot buffet breakfast daily, and an International Buffet for dinner. Visit Clifford's Grill & Lounge and Walrus Social House (bar, gaming, cafe) for a night of great tastes and tempting cocktails. The Hotel is ideally positioned on the Surfers Paradise Station of the Light Rail connecting to Gold Coast Convention Centre and Jupiters Casino, or a five minute walk to Cavill Avenue. ... more   less 

Additional Information about Watermark Hotel & Spa Gold Coast

Address: 3032 Surfers Paradise Boulevard, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $135 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Watermark Hotel & Spa Gold Coast 4.5*
Number of rooms: 388
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Travelocity, Priceline, Cancelon, Odigeo and Agoda so you can book your Watermark Hotel & Spa Gold Coast reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Hotel Style:
#2 Best Value Hotel in Surfers Paradise
#4 Spa Hotel in Surfers Paradise
#5 Business Hotel in Surfers Paradise
#6 Romantic Hotel in Surfers Paradise
#8 Family Hotel in Surfers Paradise
#9 Luxury Hotel in Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Watermark Hotel & Spa Gold Coast staff and other travellers.
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Questions? Get answers from Watermark Hotel & Spa Gold Coast staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Travelling in an EV? They have a 15amp power outlet in the carpark which is great.”
 of 5 bubbles leeleeleo, 29 Nov 2016 | Read review
“high floor, away from elavator”
 of 5 bubbles 440ians, 15 Nov 2016 | Read review
“Great views from 20th floor. No noise other than Rude people slamming doors!”
  • View from our room when we arrived early evening
 of 5 bubbles 856barbaraz, 15 Nov 2016 | Read review
“go for higher floor and request for a view..its totally worth any extra cost”
 of 5 bubbles garima14, 13 Nov 2016 | Read review
“ask for a higher floor you will get better views.”
 of 5 bubbles kayledson, 13 Nov 2016 | Read review
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