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Watermark Hotel & Spa Gold Coast

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Watermark Hotel & Spa Gold Coast
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1,392 Reviews from our TripAdvisor Community

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There are newer reviews for Watermark Hotel & Spa Gold Coast
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Showing 1,290: English reviews
Brisbane Region, Australia
Reviewed 21 November 2015

First appearance of the hotel is fresh and modern, restaurants onsite, good location with rail link at door. Car park is a joke, cost to park $20! time to park? Basically you have to wait for someone to leave to get a park. We didn't dare take the car out as we were afraid we wouldn't get another park. In...

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Helpful?
Thank Lisa B
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Lisa, Thank you for your feedback, we really do appreciate it. As you might know, parking can be very scarce in Surfers Paradise so we do utilise many surrounding secure and sheltered car parking where our friendly valet staff can take your vehicle. In order to keep our accommodation rate low we do remove any extras that may not...

Reviewed 21 November 2015

Usually when I head to Gold Coast its to stay in Broadbeach as prefer that to Surfers. We were running a conference at Watermark so stayed there. The venue was great for the conference and I was pleasantly surprised at the rooms - really lovely, comfortable, good view of the sea and got for a really reasonable price...definitely recommend -...

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Helpful?
Thank CaroMills
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi CaroMills, Thank you for the review. We hope that your conference was a great success – we know that you were in the safe hands of our amazing conferencing and events staff. We are also happy to hear that you enjoyed our delicious restaurants downstairs, they are definitely a real treat for our guests and locals. Thank you again...

Sheffield
Reviewed 19 November 2015

We loved this hotel.the room was great; spacious and clean. View of the ocean and happy hour at the bar. Friendly and efficient staff and bang on the doorstep for restaurants, bars ,shops and beach. what more do you need? Lovely time here. Only downside - no free wifi which we consider essential.

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Helpful?
Thank Ger H
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Ger, Thank you for your review. We are pleased to hear that you enjoyed our beautiful hotel and that our staff provided exceptional service during your stay. To keep our room rates low we make sure that additional extras such as WiFi are not charged to guests who do not utilise the service. Although we charge extra we do...

Roma
Reviewed 18 November 2015

I recently stayed at the Watermark for 2 nights. The Hotel was excellent, the rooms were great and the food was delicious. The staff at the front desk were very helpful. the wait staff and barstaff were very well trained and acted perfectly. I will be recommending this hotel to my friends and I'll be looking to stay there again.

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Helpful?
Thank johnsN5148VI
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi John, Thank you for the great review. We are so glad to hear that you really enjoyed your time with us and we look forward to having you stay with us again. See you soon.

Gunnedah, Australia
Reviewed 15 November 2015 via mobile

My husband chise this hotel for a lovely weekend away. He chose well. Very modern facade with a heap of convinuences several eating places in the hotel along with room service. We had a spa room which was just a little bit awesome. When i say a spa room it is a whole room with open veiw windows overlooking paradise....

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Thank MummaD68
Gold Coast, Australia
Reviewed 12 November 2015

Conveniently located just near the tram stop, we have made the Watermark one of our main stopping points for a beer or two when in Surfers Paradise. The ground floor bar has been recently renovated and is comfy and smart. Prices for drinks are fairly reasonable and service is fast. Other locals meet here too.

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Helpful?
Thank Lynette F
CBD Melb
Reviewed 12 November 2015

As a last minute purchase two girlfriends and I scored a high-level, ocean-view room for a very reasonable price. We had extremely high expectations of the room given the outside architecture, inner wide-open and modern layout set below sky-high ceilings. However, we were dissapointed to find the room was rather dark, with an obstructed ocean view and aged - despite...

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Helpful?
Thank Emily385
Brisbane, Australia
Reviewed 12 November 2015

A really short walk to the beach and all the other attractions Surfers has on offer. Efficient staff, super clean and comfy rooms. The walrus bar is nice, however at $18 for a cocktail I would expect table service, not having to stand at the (sticky) bar and watch the barmaid make it.

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Thank searover69
Canberra, Australia
Reviewed 11 November 2015 via mobile

Good mid range hotel - partial view of ocean from our room. Bed comfortable. Quiet room - although the cleaning staff start vacuuming at around 8am (even on Sunday) with a very determined machine. Bathroom ok but I am not a fan of showers over the bath. Located in an area with some decent restaurants and not too far from...

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Thank linbinpin
New Maryland, Canada
Reviewed 10 November 2015 via mobile

We stayed here for two nights. The rooms are modern,clean, spacious and the staff very accommodating with requests and very friendly. Breakfast was delicious and fresh and there was plenty of it. Will definitely return on my next trip.

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Helpful?
Thank Camila D
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Camila D, We will be sure to pass your praises on to our staff and chefs. Thank you so much for the review and we really do hope that we see you again.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Watermark Hotel & Spa is located in the heart of Surfers Paradise, the host of magnificent beaches, shopping and restaurants. Guests enjoy a day spa and hair salon, two outdoor swimming pools and spas, a fitness centre and games room. Our modern designer rooms enjoy ocean or hinterland views and include a flat-screen TV, fridge and are fully air conditioned. The en suite bathrooms are supplied with essential amenities and a hairdryer. Shared laundry facilities are available. L'Aqua Day Spa boasts a variety of massage treatments, and features premium products to ensure pure indulgence. Waves Buffet Restaurant offers a hot buffet breakfast daily, and an International Buffet for dinner. Visit Clifford's Grill & Lounge and Walrus Social House (bar, gaming, cafe) for a night of great tastes and tempting cocktails. The Hotel is ideally positioned on the Surfers Paradise Station of the Light Rail connecting to Gold Coast Convention Centre and Jupiters Casino, or a five minute walk to Cavill Avenue. ... more   less 

Additional Information about Watermark Hotel & Spa Gold Coast

Address: 3032 Surfers Paradise Boulevard, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $139 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Watermark Hotel & Spa Gold Coast 4.5*
Number of rooms: 388
Reservation Options:
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Also Known As:
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Hotel Style:
#4 Spa Hotel in Surfers Paradise
#5 Business Hotel in Surfers Paradise
#6 Romantic Hotel in Surfers Paradise
#8 Family Hotel in Surfers Paradise
#8 Luxury Hotel in Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Watermark Hotel & Spa Gold Coast staff and other travellers.
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Questions? Get answers from Watermark Hotel & Spa Gold Coast staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Twin doubles are great for that extra room when living out of suitcases.”
 of 5 bubbles terrysH4997MV, 24 Mar 2017 | Read review
“ocean view rooms are worth the extra”
 of 5 bubbles Tsunetomo8, 2 Mar 2017 | Read review
“Great views the higher you go”
 of 5 bubbles Rhys1973, 28 Feb 2017 | Read review
“Request an ocean fcing room on higher floors to avoid traffic and afternoon sun.”
 of 5 bubbles clubmuir, 21 Feb 2017 | Read review
“Ocean view rooms on higher floors give you a lovely sunrise aspect.”
 of 5 bubbles cycad66, 18 Feb 2017 | Read review
5 of 5