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Crowne Plaza Surfers Paradise

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Crowne Plaza Surfers Paradise
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1,134 Reviews from our TripAdvisor Community

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Showing 1,084: English reviews
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Sydney, Australia
Reviewed yesterday NEW

Spent two nights with the family the good: - nice view from the room - quiet - comfy bed - large bathroom - parking ok priced - right in front of the tram - 10mins walking distance from Thai and Japanese restaurants - friendly staff - funky lift (ok a bit retro - but still nice) - revolving restaurant (busy...

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Helpful?
Thank axelgfrsyd
Brisbane, Australia
Reviewed 3 days ago NEW

We had a lovely relaxing short break at the Crown. We had booked on line and our check in was quick and very smooth. However, we were not expecting the extra $15 for overnight parking. The staff were friendly and very helpful in all areas of the hotel. The room (on the 22nd floor) had a great view of the...

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Helpful?
Thank Casscd
Amy_DME, Digital Marketing Executive at Crowne Plaza Surfers Paradise, responded to this review

Dear Casscd, Thank you for taking time to share your review. We are happy you had a relaxing short break and our beach views! Please feel free to contact us anytime and we would love to assist with your next visit. We look forward to welcoming you again soon. Kind regards, Amy - Digital Marketing Executive

Reviewed 5 days ago NEWvia mobile

I was very impressed with our superior corner room. The bathroom was huge, probably one of the biggest hotel bathrooms I've ever seen. There were nice comfy robes provided and the beds were comfy. The Buffet breakfast was one of the better ones I've had. Would stay here again.

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Helpful?
Thank jask0896
Duty M, Manager on Duty at Crowne Plaza Surfers Paradise, responded to this review

Dear jask0896, Thank you for your review of your recent stay with us. Your feedback is appreciated and I will ensure it is shared with our team. We look forward to welcoming you back again in the future. Kind regards Joseph R - Manager on Duty

Welwyn Garden City, United Kingdom
Reviewed 5 days ago NEW

Very nice hotel with very helpful staff. The concierge (french guy but can't remember his name) was very insightful and knowledgeable of the whole area, giving us great tips on how to pack in as much sites as we could in our short time in Surfers. The rooms were spacious, clean and very comfortable. The hotel is a short walk...

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Helpful?
Thank Holi-Ray
Duty M, Manager on Duty at Crowne Plaza Surfers Paradise, responded to this review

Hello Holi-Ray, Thank you for your review. I am pleased that Michel was of assistance and was able to help make your stay an enjoyable one. I will ensure you feedback is shared with our team and hope we can welcome you back again in the future. Kind regards Joseph R - Manager on Duty

Gold Coast, Australia
Reviewed 1 week ago via mobile

Spectacular views, great service. A good dining experience, except a little more variety in the seafood area. Will be back Wine buffet..a little difficult to get another drink. Bathroom facilities a little difficult 2 flights of stairs to walk down to get to.

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Helpful?
Thank 240vicki
Amy_DME, Digital Marketing Executive at Crowne Plaza Surfers Paradise, responded to this review

Dear 240vicki, Thank you for your feedback. We are glad you enjoyed the view and our service. Thank you for your comments regarding Four Winds Revolving Restaurant. We are always looking for ways to improve our guests experience and will take this on board for future planning. We do hope you will visit us again. Kind regards, Amy - Digital...

Birmingham
Reviewed 1 week ago via mobile

We travelled to the Gold Coast for 5 days and decided to stay at the crowns plaza. The hotel was clean and tidy, has two swimming pools and eateries. We dined at the 360 degree restaurant on our last night. It is a seafood and meat style buffet which is right up my street! The views were beautiful at the...

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Helpful?
Thank Cwatkins87
Amy_DME, Digital Marketing Executive at Crowne Plaza Surfers Paradise, responded to this review

Dear Cwatkins87, Thank you for your review. We are happy you enjoyed your stay and experienced our revolving restaurant, Four Winds 360°. We thank you for your comments and look forward to welcoming you again soon. Kind regards, Amy - Digital Marketing Executive

Melbourne, Australia
Reviewed 1 week ago

I had a large corner room with a huge balcony, great views of water. Breakfast and dining was of high quality, loved the buffet at the revolving restaurant upstairs ! Room service was of great value and quality, service slower than usual on my most recent visit due to a busy weekend however I was advised of the delay and...

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Helpful?
Thank Jen J
Amy_DME, Digital Marketing Executive at Crowne Plaza Surfers Paradise, responded to this review

Dear Jen J, Thank you for your 5-star review! We're happy you enjoyed your stay. Thank you for your feedback regarding our service and dining quality. We hope you will visit us again soon. Kind regards, Amy - Digital Marketing Executive

Reviewed 1 week ago

Very much impressed. We had booked a room at 10.00am in the morning and arrived at 2.00pm. The pricing was the best on the GOLD COAST. The service was even better. There was hardly any street noise, the kind you'd hear if staying in the middle of Surfers. An uber ride to have dinner at Broadbeach was under $10. A...

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Helpful?
1Thank Sada1980
Amy_DME, Digital Marketing Executive at Crowne Plaza Surfers Paradise, responded to this review

Dear Sada1980, Thank you for your review. We are glad you had a great stay and found our hotel to be great value. Thank you for your feedback about our service, this is something we take great pride in to ensure our guests have a comfortable stay. We look forward to welcoming you again soon. Kind regards, Amy - Digital...

Melbourne, Australia
Reviewed 1 week ago via mobile

We are currently staying at the Crowne Plaza, I have to say, very impressed with it. As a regular visitor to the GC, I have stayed at quite a few of the properties here but have always been put off by this hotel's exterior colour. I think I've been missing out! The hotel is in a good location, just past...

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Helpful?
Thank Greandy
Amy_DME, Digital Marketing Executive at Crowne Plaza Surfers Paradise, responded to this review

Dear Greandy, Thank you for sharing your experience with us. We are very happy to read you enjoyed your stay and that you were pleasantly surprised by our rooms and location. We look forward to welcoming you again on your next visit to the Gold Coast. Kind regards, Amy - Digital Marketing Executive

Auckland, New Zealand
Reviewed 2 weeks ago

Due to my flight misconnect for transiting at Gold Coast airport, I had got to stay here. Asked free wifi connection, so they recommended to become an member of IHG. So I did it. It is free of charge. Took a walk from hotel to Surfers Paradise downtown. It was a bit far but not impossible to walk. Quiet and...

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Helpful?
Thank ecubenz
Amy_DME, Digital Marketing Executive at Crowne Plaza Surfers Paradise, responded to this review

Dear ecubenz, Thank you for your review. We are happy our hotel could provide a quiet alternative for your stay, and hope you will visit us again on your next trip to the Gold Coast. Kind regards, Amy - Digital Marketing Executive

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Crowne Plaza Surfers Paradise is set amongst lush tropical gardens. The heart of Surfers Paradise, Broadbeach, Jupiters Casino, surf beaches and some of the best shopping in Queensland are all within walking distance of the hotel. The majority of rooms boast Pacific Ocean views and all rooms have their own balconies. The hotel features two restaurants and bars including Queensland’s only revolving restaurant, Four Winds 360°, 26 floors above the beautiful Gold Coast. The hotels conference facilities can accommodate from 10 to 550 people in a variety of styles. Hotel facilities include two swimming pools (1 heated) with hot spas and sundecks, tennis court and gymnasium. Crowne Plaza Surfers Paradise is your starting point for a host of recreational and entertainment activities that vary from theme-parks to championship golf courses to restaurants or non-stop nightlife. Whether you're looking for fun and adventure or simply want to relax and soak up the sun that the Gold Coast is so famous for, you'll find it when you experience Crowne Plaza Surfers Paradise. ... more   less 

Additional Information about Crowne Plaza Surfers Paradise

Address: 2807 Gold Coast Hwy, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Parkroyal)
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $137 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Surfers Paradise 4.5*
Number of rooms: 374
Reservation Options:
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Also Known As:
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast
Hotel Style:
#2 Best Value Hotel in Surfers Paradise
#3 Business Hotel in Surfers Paradise
#3 Romantic Hotel in Surfers Paradise
#4 Family Hotel in Surfers Paradise
#6 Luxury Hotel in Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Surfers Paradise staff and other travellers.
17 questions
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Glasgow
Melbourne
4 months ago
Greater Sydney, Australia
Sydney, Australia
over a year ago

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Questions? Get answers from Crowne Plaza Surfers Paradise staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a corner room to get the large wraparound balcony! :)”
 of 5 bubbles 374jenj, 20 Mar 2017 | Read review
“To be an member of IHG”
 of 5 bubbles ecubenz, 14 Mar 2017 | Read review
“Range of affordable rooms”
 of 5 bubbles 966belindal, 8 Mar 2017 | Read review
“Rooms with good views are from 17th floor upwards”
 of 5 bubbles P6698UNsandrar, 8 Mar 2017 | Read review
“High floor, ocean view as the main road on the other side can be quite busy!”
 of 5 bubbles KerryKC, 4 Mar 2017 | Read review
5 of 5