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Crowne Plaza Surfers Paradise

CrownePlaza.comUS$98*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Crowne Plaza Surfers Paradise
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1,166 Reviews from our TripAdvisor Community

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Showing 1,115: English reviews
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Reviewed 2 days ago NEW

Great views, pools,spas. Not a great view from level 6, Thanks Wyndham. Nice rooms.Great staff.Close to everything. Plenty of room around the pools for the children to run a muck.BBQ area. Gym. Sauna.2 Restaurants.

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Helpful?
Thank Kerry F
Cochrane, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

We had to book this hotel on short notice after our Airlie beach accommodation was damaged due to the cyclone. The service was excellent every time we needed assistance at the front desk. We arrived at 10am fully expecting to drop off our bags but our room was ready. We found the concierge extremly helpful in booking shuttles or providing...

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Helpful?
Thank mcmCalgary
About Hotel's Favourite Review
Amy_DME, Digital Marketing Executive at Crowne Plaza Surfers Paradise, responded to this review

Dear mcmCalgary, Thank you for your review. We are happy we could offer a comfortable stay. Thank you for your comments regarding our customer service, this is something we pride ourselves on. We thank you for your sharing you experience and look forward to welcoming you again. Kind regards, Amy - Digital Marketing Executive

Reviewed 3 days ago NEWvia mobile

Room lovely and spacious. Got room with spa thought would be romantic the only thing was doesn't really fit two people comfortably! View lovely. Buffet breakfast fantastic - lots to choose from. Went to the rotating restaurant for dinner booked a table early in the day only to be told when we got there that instead of having 2 hours...

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Helpful?
Thank Kellie A
Canberra, Australia
Reviewed 4 days ago NEW

Stayed here for 5 nights a couple of weeks ago for a conference so felt I had a good experience of the hotel over that time. Room was typical for a hotel of this type - bed was comfortable, servicing of room was good, bathroom was huge which was lovely and also had a spa bath which I did not...

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Helpful?
Thank Bad_Seed4
Amy_DME, Digital Marketing Executive at Crowne Plaza Surfers Paradise, responded to this review

Dear Bad_Seed4, Thank you for your review and sharing your experience. We are very happy you had a great conference experience and enjoyed the food and facilities we offer. Thank you for your comments about the lighting in the bathroom and plumbing noise from nearby rooms. We will take this on board for future planning. Thank you for recommending our...

Western Australia, Australia
Reviewed 5 days ago NEW

This hotel needs a makeover. The furniture in our room is quite tacky and we had two hard dining room chairs to sit on. We requested a couple of better chairs but they really could do with arm chairs or a small sofa. One of the drawers is nailed shut, the bedside cabinet does not have a drawer. Lots of...

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Helpful?
Thank Maturity
Amy_DME, Digital Marketing Executive at Crowne Plaza Surfers Paradise, responded to this review

Dear Maturity, Thank you for your review and comments regarding your stay. We are happy you found our staff delightful and food to be good. We thank you for your comments regarding our furniture. I will be sure to share this with our team, for future planning. We do hope you will visit us again soon. Kind regards, Amy -...

Armadale, Australia
Reviewed 1 week ago

It feels very 'Golden Girls', as I guess most of the GC does, but the service is terrific and the views were great. It's smack bang in the middle of Surfer's Paradise and Broadbeach, so you have the party/nightlife area at your doorstep and also the luxury of not being right in it. The Tram is also right out the...

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Helpful?
Thank kmin66
Amy_DME, Digital Marketing Executive at Crowne Plaza Surfers Paradise, responded to this review

Dear kmin66, Thank you for your review. We are very happy you enjoyed our service and views, and found our location between the heart of Surfers Paradise and Broadbeach convenient. We thank you for your feedback regarding the minibar and room service pricing, and will take this on board for future planning. We look forward to welcoming you again on...

Adelaide, Australia
Reviewed 1 week ago

The best part of the Crowne was the staff. I attend a conference there and the attention to detail, responsiveness to requests and the food were excellent. The room was clean and tidy, some minor maintenance would make this a 5. The wine shop in the foyer is amazing with a great range of wines both national and international, and...

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Helpful?
Thank carlaiken
Amy_DME, Digital Marketing Executive at Crowne Plaza Surfers Paradise, responded to this review

Dear carlaiken, Thank you for your review and great feedback about our staff. We are very happy we could assist with the conference and ensure all details and requests could be accommodated. We are delighted you visited Balthazar Wine & Dining, and found the wine selection to be unique. We look forward to welcoming you again soon. Kind regards, Amy...

Newcastle, Australia
Reviewed 1 week ago

Stayed at the Crowne Plaza for a conference. I received a wonderful upgrade and late checkout for being an Ambassador member. The room has a great view up and down the coast. The staff were very friendly. Breakfast was plentiful each day. The tram stop out the front allows for each access to Broadbeach and Surfers attractions.

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Helpful?
Thank daveBB
Amy_DME, Digital Marketing Executive at Crowne Plaza Surfers Paradise, responded to this review

Dear daveBB, Thank you for your review. We are very happy to read you enjoyed the views up and down the coast. Thank you for your feedback about our friendly staff and breakfast. We look forward to welcoming you again soon. Kind regards, Amy - Digital Marketing Executive

Bribie Island, Australia
Reviewed 2 weeks ago via mobile

Very happy night spent at the crown plaza. Our room had a bit of a musty smell and couldn't watch the movies we ordered as the colour on the tv wasn't great but when we complained they were all too happy to move us rooms with complimentary drinks. We weren't charged for the movies and they took action right away....

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Helpful?
Thank scar87lett
Duty M, Manager on Duty at Crowne Plaza Surfers Paradise, responded to this review

Dear scar87lett, Thank you for your review and feedback. I am sorry that you had some issues with your stay, but pleased our staff were able to assist and rectify the problems. We hope you can come back again soon. Kind regards Joseph R - Manager on Duty

Australia
Reviewed 2 weeks ago

We really did have a great 5 night stay here for a conference. Joseph checked us in and got us underway. As a conference venue they did a superb job. Our room was spacious and full of amenities, including a washing machine. We had a nice view to the ocean from the Gold Tower. On Sunday we had a wonderful...

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Helpful?
Thank wing6rider-Australia
Duty M, Manager on Duty at Crowne Plaza Surfers Paradise, responded to this review

Dear wing6rider-Australia, We are pleased you enjoyed your stay with us and thank you for providing some feedback on areas where we can improve. We look forward to you coming back again in the future. Kind regards Joseph R - Manager on Duty

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Crowne Plaza Surfers Paradise is set amongst lush tropical gardens. The heart of Surfers Paradise, Broadbeach, Jupiters Casino, surf beaches and some of the best shopping in Queensland are all within walking distance of the hotel. The majority of rooms boast Pacific Ocean views and all rooms have their own balconies. The hotel features two restaurants and bars including Queensland’s only revolving restaurant, Four Winds 360°, 26 floors above the beautiful Gold Coast. The hotels conference facilities can accommodate from 10 to 550 people in a variety of styles. Hotel facilities include two swimming pools (1 heated) with hot spas and sundecks, tennis court and gymnasium. Crowne Plaza Surfers Paradise is your starting point for a host of recreational and entertainment activities that vary from theme-parks to championship golf courses to restaurants or non-stop nightlife. Whether you're looking for fun and adventure or simply want to relax and soak up the sun that the Gold Coast is so famous for, you'll find it when you experience Crowne Plaza Surfers Paradise. ... more   less 

Additional Information about Crowne Plaza Surfers Paradise

Address: 2807 Gold Coast Hwy, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Parkroyal)
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $129 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Surfers Paradise 4.5*
Number of rooms: 374
Reservation Options:
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Also Known As:
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast
Hotel Style:
#3 Romantic Hotel in Surfers Paradise
#3 Business Hotel in Surfers Paradise
#4 Family Hotel in Surfers Paradise
#6 Luxury Hotel in Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Surfers Paradise staff and other travellers.
18 questions
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Questions? Get answers from Crowne Plaza Surfers Paradise staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to beach, parks, restaurants and shops.”
741kerryf, 23 May 2017 | Read review
“Overlooking beach away from the lifts”
  • View from room on 14th floor
Maturity, 20 May 2017 | Read review
“Stay higher up and try to get a sea view room”
kmin66, 17 May 2017 | Read review
“top floors for the best view”
carlaiken, 17 May 2017 | Read review
“Views are great and higher the floor the better”
davidsY8473EV, 7 May 2017 | Read review
5 of 5
CrownePlaza.com
US$98* /night
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HotelQuicklyUS$130
Booking.comUS$109
Expedia.comUS$109
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*Disclaimer
Prices are for 1 room, 2 adults
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