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Chateau Beachside

Hotels.comUS$69*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$71*
US$69*
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US$71*
US$71*
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1,656 Reviews from our TripAdvisor Community

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Showing 1,632: English reviews
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New Zealand
Reviewed yesterday NEW

This is strictly a budget option. The view from the Chateau Beachside is great, the location cannot be beaten. For these reasons this place is great if you don’t mind sacrificing some quality. The occupancy rates are higher than average for the area (as per the pamphlet in the room which advised that some units are for sale); it is...

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Helpful?
Thank flyingdutchdude
Reviewed 4 days ago NEWvia mobile

After reading the reviews we were quite nervous with this booking. We stayed in room 806 and there were absolutely no faults at all. I can not speak for all rooms at the Chateau, but room 806 did not dissapoint. It was clean, there was no evidence of dirt anywhere and we felt extremely comfortable and relaxed in this environment.

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Helpful?
Thank amyubowmam
Chateau2012, Manager at Chateau Beachside, responded to this review

Dear Guest Thank you for leaving such a positive rate and review, it is always a huge motivational boost to receive such a positive review. We are glad that we contributed to a great experience in your visit to Gold Coast and we hope to host you on your next visit.

Reviewed 1 week ago

Seriously, save yourself the trouble and your vacation from this dump and never stay there. Yes, it's conveniently location in the heart of Surfers Paradise. Yes, the view was absolutely amazing on the 11th floor where we stayed. Yes, there is free parking and the price per night is fair. But NOTHING prepared us for the nightmare as the room...

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Helpful?
Thank Rebecca C
Chateau2012, Manager at Chateau Beachside, responded to this review

Thank you for your feedback regarding your recent stay. We are sorry to hear that the hotel did not meet your expectations and I apologise for any inconvenience caused.

Singapore, Singapore
Reviewed 1 week ago via mobile

Great location and facility. Right in the middle of all the action. Next to the seaside. With kitchen facility, pots and cutlery, fridge and most of the cooking needs. Good to cook any meals. Sauna, pool, jazzuci and gym all free. No room make up unless more than 8 days of stay. Tram and bus stop within 8 min walk....

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Helpful?
Thank Neelieling
Chateau2012, Manager at Chateau Beachside, responded to this review

Dear Guest, We would like to thank you for reviewing and rating our hotel after your experience, it is through that sharing of the experience where we as establishment can focus and learn about which aspects of the stay our guests value the most.

Hamilton, New Zealand
Reviewed 1 week ago

This was my second stay at Chateau Beachside and again I was very happy with our stay. We stayed again in a Beachfront room. The room was a bit worn, but very, very clean. The views from these rooms are amazing, especially watching the sun rise over the sea each morning. No air con, but at this time of year...

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Helpful?
Thank JulieONZ
Chateau2012, Manager at Chateau Beachside, responded to this review

Dear Julie, We would like to thank you that you have taken the time to leave such a good feedback. It is great to hear that you enjoyed your stay. Thank you very much for the good words that you left about the room, the front desk team and our location. We are looking forward to having you on your...

Coffs Harbour, Australia
Reviewed 2 weeks ago

The studio apartment was airy and light, and plenty of window space to enjoy the expansive view. Good price without room service & worth it. So close to everything & metres from the beach. I'd return.

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Helpful?
Thank Debsds
Chateau2012, Manager at Chateau Beachside, responded to this review

Dear Debsds, Thank you very much for choosing of our hotel for your stay in Surfers Paradise and nice comments. We so highly appreciate that you enjoyed your holiday here and felt comfortable. We are looking forward to your next stay here. Hope to see you soon.

Reviewed 4 weeks ago via mobile

The photos on here are VERY misleading. This place is a dump. Our shower had black mould all over it, the couch looked like it had been picked up on hard rubbish day after dogs had dirtied it and slept on it for years, the room stank of mothballs, the dvd player didn't work... I'm just disgusted.

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Helpful?
Thank Christopher C
Chateau2012, Manager at Chateau Beachside, responded to this review

Dear Chistopher C, Thank you for taking the time to provide your feedback about Chateau Beachside. It is feedback like this that allows us to improve our product. We use this feedback retrieved from our guests in order to influence our stakeholders. Our product is advertised to a 3 star market including the pricing associated with it. I am sorry...

Mooloolaba, Australia
Reviewed 4 weeks ago

An oldie but a goodie. stayed in beachview room 502 from 16/4/17 to 23/4/17. nice views with everything we needed to have a nice break. A little tired but never the less clean and tidy. The resort itself has all the amenities, 2 hot tubs a spa, heated outdoor pool, sream room and a sauna and they were all in...

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Helpful?
Thank wilko1949
Chateau2012, Manager at Chateau Beachside, responded to this review

Dear Guest Thank you for leaving such a positive rate and review. We are glad we have contributed to a great experience in your visit to Gold Coast. Thank you so much for your kind words, which we will pass on to our team. We are looking forward to welcoming you again soon.

Cairns, Australia
Reviewed 16 April 2017

The sweat slowly dripped onto the bed sheets as the night went on. The fans were noisy and we were recommended to shut the glass doors for our security. Yeah, ocean-view for sure but being stuck in a small room recycling our own breath is not what makes for a relaxing holiday. Chateau's proximity to the beach, cafes and shops...

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Helpful?
Thank bnb2865
Chateau2012, Manager at Chateau Beachside, responded to this review

Dear guest, thanks for the time to review your experience. Chateau Beachside is a 3.5 star property located in one of the best locations in Surfers Paradise. We aim to provide the best value accommodation on the Gold Coast and our appeal is to the savvy traveller who wants Value for Money: our prices, position and facilities combine to offer...

Brisbane, Australia
Reviewed 12 April 2017

Although the location is ideal, the hotel itself is falling apart. The room was incredibly dusty, and had obviously not been cleaned very well. It was also very old, and the furniture and amenities were old and broken. The check in staff was not very friendly. The hotel claims they have free wifi, but you only get 200mb before you...

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Helpful?
Thank Vilde B
Chateau2012, Manager at Chateau Beachside, responded to this review

Dear Guest, Thank you very much for choosing Chateau Beachside for your recent stay in Gold Coast and for taking the time to write a feedback. We are truly sorry, that you were disappointed about the experience with our front desk staff. Please be assured that this does not reflect our service standards and that we will follow up the...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Multilingual Staff
Official Description (provided by the hotel)
The Chateau Beachside Resort is the ideal location for your next relaxing getaway. Only one block North of Cavill Mall, The Chateau Beachside is located in the heart of the shopping, dining and entertainment precinct. Featuring 3.5 Star rated facilities and the world famous sandy shores of Surfers Paradise just metres away, you're sure to find what you are looking for right here!Situated in the heart of Surfers Paradise, all units have spectacular ocean views of the famous Surfers Paradise beach below. ... more   less 

Additional Information about Chateau Beachside

Address: Corner The Esplanade And Elkhorn Avenue, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $90 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chateau Beachside 3.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Chateau Beachside Hotel Surfers Paradise
Chateau Beachside Surfers Paradise
Chateau Beachside Gold Coast/Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Beachside staff and other travellers.
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Questions? Get answers from Chateau Beachside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Document everything if you found any cockroach or else it is likely that you won't get your refund.”
  • More and more crawling out as it gets later.
  • No idea how long this M&M has been under the couch.
  • Killed a total of 10 and there were still more crawling around.
  • The last thing I would like to do on vacation.
rebeccacT1771XR, 14 May 2017 | Read review
“Of course, the Esplanade side has best views.”
Debsds, 3 May 2017 | Read review
“excellent location (free WIFI is limited)”
wilko1949, 23 Apr 2017 | Read review
“No room without aircon in Queensland is good enough! Go somewhere else!”
bnb2865, 15 Apr 2017 | Read review
“Ocean view rooms available”
beverleycopley, 3 Apr 2017 | Read review
5 of 5
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US$69* /night
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Prices are for 1 room, 2 adults
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