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Mantra Crown Towers

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1,342 Reviews from our TripAdvisor Community

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There are newer reviews for Mantra Crown Towers
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Showing 1,330: English reviews
Sydney, Australia
Reviewed 2 weeks ago

Having a very delayed flight in extremely bad weather and then landing at Brisbane Airport instead of Gold Coast meant an arrival time of 2am not 10:30pm. Unfortunately the after hours call phone was not working - fortunately the security guard saw us and welcomed us to the hotel. The room itself was very clean and comfortable - the room...

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Helpful?
Thank Mark P
Brisbane, Australia
Reviewed 2 weeks ago via mobile

Great location, great views, cool hotel foyer and the pool area is both fun and relaxing. I've never noticed this before but the kids pool is so good because it keeps the loud toddlers in there own area away from the main pool, which is basically left for adults to relax. Been years since I last stayed here and the...

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Thank 330christo
Auckland
Reviewed 2 weeks ago

Enjoyed a two-day stopover and was very impressed with the hotel overall. Great location and the refurbished rooms with ocean views are excellent for large families...plenty of space with good sized bedrooms, bathrooms and living areas. The unit could have done with a slightly larger television than the 32-inch provided but this was minor issue as we were out and...

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Thank marcmW30OA
Toowoomba
Reviewed 2 weeks ago

Recently had a family holiday in a 3 bedroom apartment. All rooms were spacious, as well as the living area. The kids pool was fantastic as well as the lagoon style pool. We didn't need to leave the complex if we didn't want to. The kiosk at the pool was reasonably priced.

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Thank angelasY2088UY
MantraCrownTowers, Reservations at Mantra Crown Towers, responded to this review

Thank you so much for taking the time to provide feedback on your recent stay. We are so pleased to hear that you enjoyed your time here and look forward to welcoming you back again soon. Kind regards, Fiona Reservations

Christchurch, New Zealand
Reviewed 2 weeks ago

Fantastic place to stay!! Great facilities, and pools for all kids. The rooms are clean. Staff are very friendly. The location is great a sort walk to Cavill Ave and stones throw to the beach. We have stayed here three times and will definitely will be coming back.

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Helpful?
Thank richardpaulau
MantraCrownTowers, Reservations at Mantra Crown Towers, responded to this review

Thank you for taking the time to submit your review. We are so pleased to hear that you enjoyed your stay with us and look forward to welcoming you back again soon! Kind regards, Fiona Reservations

Griffith, Australia
Reviewed 2 weeks ago via mobile

Paid for our holiday by phone with credit card weeks before arriving. After two days of driving from interstate we arrived at Mantra Crown Towers only to be told they didn't have a booking for us. Young receptionist had zero customer service skills and told us the name of the people with whom they had mixed oyr booking up with....

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Helpful?
Thank Mandy J
MantraCrownTowers, Front Office Manager at Mantra Crown Towers, responded to this review

Thank you for taking the time to provide a review of your recent stay. First and absolute foremost, I would like to extend to you my apologies for the issues you experienced upon checkin. May I please request you contact me directly at the resort via email on Christopher.declosey@mantra.com.au so I can ascertain more details of your stay including the...

Toowoomba
Reviewed 2 weeks ago

Stayed with my 2 children and we all enjoyed it very much. The pool was great fun for the kids and the option of an indoor pool on cooler days is very handy. Loved the view and the location makes it so easy.

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Thank 612leisaj
MantraCrownTowers, Reservations at Mantra Crown Towers, responded to this review

Thank you for taking the time to submit your review. We are thrilled to hear that you enjoyed your stay and look we look forward to welcoming you back in the future. Kind regards, Fiona Reservations

Melbourne, Australia
Reviewed 3 weeks ago

Great for a family get away good modern clean room,pool with slide great for the kids also a beach pool and indoor heated pool great if weather a little chilly,kiosk great for lunch close to beach and shops. Quite and felt relaxing

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Thank LILBALLERS
MantraCrownTowers, Reservations at Mantra Crown Towers, responded to this review

Thank you for taking the time to submit your review. We are thrilled to hear that you enjoyed your stay here and look forward to welcoming you back next time. Kind regards, Fiona Reservations

Melbourne, Australia
Reviewed 3 weeks ago

The hotel was everything we needed. Was in a great location and the facilities were all there. Had no issues at all. The staff were very friendly and approachable. Highly recommend staying there. I know I will be back in the near future

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Thank kellywJ5262YI
MantraCrownTowers, Reservations at Mantra Crown Towers, responded to this review

Thank you for taking the time to submit your review. We are so happy to hear that you enjoyed your time here and look forward to welcoming you back on your next visit. Kind regards, Fiona Reservations

Greater Melbourne, Australia
Reviewed 3 weeks ago

Some feedback: the kitchen had lots of empty cupboards - several basic necessities were missing (salt and pepper, grater, tongs, bbq utensils, only one chopping board and lots of blunt knives). Also, beach towels are usually provided (and have been at other Mantra hotels I've stayed at). Plus, only 1 bath towel per guest was less than generous when guests...

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Thank carolyno996
MantraCrownTowers, Reservations at Mantra Crown Towers, responded to this review

Thank you for taking the time to submit your review. As we are fully self contained apartments, we do provide in room laundry facilities for guests to wash their towels however we do certainly have spare towels available at reception. We do offer recycling bins in the basement, apologies if this was not pointed out to you during your stay....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Surfers Paradise on the Gold Coast, Mantra Crown Towers offers a wide range of leisure facilities perfect for a family holiday, short break or weekend away. Children are well catered for at the resort, which features a lagoon style pool with its own pirate ship, waterslide and sandy beach, as well as a games room and children's playground. The Resort's leisure facilities also include a 15 metre indoor heated pool, spa, sauna, fully equipped gymnasium and on-site restaurants, including Chiangmai Thai. The award-winning Chiangmai Thai restaurant provides authentic Thai cuisine, with strong Thai influences such as wooden elephant chairs and decorative motifs scattered throughout the restaurant adding to the Thai experience. Open for dinner 7 days a week, the restaurant is the perfect choice for dinner, all within the comfort of the resort. Be pampered by professional and friendly therapists, at the onsite day spa Calmer Therapies. The day spa offers beauty treatments, including deluxe facials, full body scrubs/wraps, deluxe pedicures and manicures, pamper packages and waxing. Mantra Crown Towers offers a range of spacious accommodation options including One, Two and Three Bedroom Apartments. All apartments are fully self contained with kitchen and laundry facilities, and feature their own private balcony with many offering ocean views. Just 100m from Surfers Paradise beach and 500m to the cafe and restaurant precinct of Cavill Avenue, Mantra Crown Towers provides access to all the attractions of the Gold Coast making it the perfect place to stay for your next getaway. ... more   less 

Additional Information about Mantra Crown Towers

Address: Crown Towers Resort 5-19 Palm Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $139 - $495 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mantra Crown Towers 4.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Crown Towers Hotel Surfers Paradise
Crown Hotel Surfers Paradise
Crown Resort All Inclusive
Mantra Crown Towers Gold Coast/Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Mantra Crown Towers staff and other travellers.
14 questions
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Questions? Get answers from Mantra Crown Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a beach view if you can”
 of 5 bubbles christinef898, 8 Nov 2016 | Read review
“Room 912 was perfect! Amazing views of the beach and pool (we watched whales and dolphins every morning!).”
 of 5 bubbles 806stephanies, 20 Oct 2016 | Read review
“Do not stay on the lower level, ask for higher level rooms”
 of 5 bubbles Mj2271, 14 Oct 2016 | Read review
“Book this hotel during the off peak holiday season as it will be noisy when the kids take over.”
 of 5 bubbles L729ZOjohnp, 8 Oct 2016 | Read review
“Choose south facing rooms if you want great views”
 of 5 bubbles josieb317, 19 Sep 2016 | Read review
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