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Crowne Plaza Hotel Gold Tower Surfers Paradise

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Crowne Plaza Hotel Gold Tower Surfers Paradise
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433 Reviews from our TripAdvisor Community

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Showing 423: English reviews
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Auckland, Auckland, New Zealand
Reviewed 2 weeks ago via mobile

I was there for business and getting to the conference centre was Ann easy walk or quick tram ride away. Room was really spacious with sea view. Very well maintained hotel and grounds. It could do with a fit out as I felt like I'd been transported back to the nineties. However, it was l very clean with quality fixtures...

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Helpful?
Thank marniefleming
Duty M, Manager on Duty at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Dear marniefleming, Thank you for your review. We are please you enjoyed your stay and I will ensure your feedback is shared with our team. We look forward to you returning, hopefully next time you will have a chance to try the pools. Kind regards Joseph R - Manager on Duty

Browns Plains
Reviewed 14 February 2017

have stayed many times nice rooms and a good location, we go to Jupiter's casino a lot for concerts so is very close, also had breakfast with the room the stay was value for money. Will stay again and always recommend this hotel to friends and family.

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Helpful?
Thank marklN857BM
Amy_DME, Digital Marketing Executive at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Dear marklN857BM, Thank you for taking time to provide feedback. We are very happy to read you enjoyed your stay and that we are able to provide a consistent experience to you as a repeat guest. Thank you for recommending our hotel and we look forward to welcoming you back again. Kind regards, Amy - Digital Marketing Executive

Gold Coast, Australia
Reviewed 30 January 2017

beautiful hotel that we kept coming back again and again. we honeymooned here and have returned many times. fantastic service, staff - be sure you go up to the top tower at Four Winds, buffet restuarant. It is amazing! the floor moved around 360c and you get a full view of the gold coast. I love looking out the window...

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Helpful?
Thank amis80
Amy_DME, Digital Marketing Executive at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Dear amis80, Thank you for your review and for your loyalty. We are very happy to read you enjoyed your stay and that our hotel has been able assist in creating lasting memories! We look forward to assisting in creating more memories during your next stay. Warm regards, Amy - Digital Marketing Executive

Queensland, Australia
Reviewed 25 January 2017

My husband and I have stayed here a number of times and really love the Crowne Plaza Gold Tower. We were on our annual Christmas holiday south to visit family and find this is a comfortable one night stopover for us. We like the King Deluxe Spa Ocean View room (1719) and find it good value for money. The balcony...

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Helpful?
Thank Sapphire5860
Reviewed 23 November 2016

Great room with fantastic views, had dinner at the revolving restaurant and seafood banquet was really nice, drinks were very expensive $20 for a cocktail but it was all worth it for the experience, aircon cuts out when you open the balcony door and took a while to work out what was going on but a lovely stay

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Helpful?
Thank Terry L
Duty M, Manager on Duty at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Hello Terry L Thank you for your review, I am pleased you enjoyed your stay. I am pleased you enjoyed the Fourwinds Revolving restaurant. I hope you come back to stay again soon. Kind regards Joseph R - Manager on Duty

Nobby, Queensland, Australia
Reviewed 14 November 2016

The first thing you need to know - you will now pay $15 per day in parking fees to stay here (they won't tell you this). Second thing you need to know - the staff are doing you a big favour if they choose to serve you. Highlight - going to the beach Lowlight - seeing last night's (and the...

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Helpful?
Thank Bec D
Andrea B, Digital marketing Executive at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Dear Bec, Thank you for your review. It's disappointing to read that your stay with us was not up to your expectations. Yes, we have a daily parking fee of $15 that is stated on our two websites and all online travel agents. I'm sorry you feel as though you weren't told. I'll be sure to see what more there...

Reviewed 10 November 2016

Upon getting to our room, it took roughly 5 minutes to get our key to work. The room we had was on the 18th floor with great view, however, that's about where it ended. We got a room with a spa, the spa was just big enough for 1 person. We went for a walk only to come back and...

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Helpful?
Thank Jamanda M
Andrea B, Digital Marketing Executive at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Dear Jamanda, Thank you for your review. I'm sorry to read that you had an underwhelming stay with us. Please accept my most sincere apologies for the room access problems you faced. I do hope you brought this to a staff members attention so they were able to room move you if availability permitted. I'll be sure to pass your...

Coffs Harbour
Reviewed 5 November 2016

We have stayed at the Crown Plaza a couple of times and really enjoy the spacious rooms....the bathrooms also are not short of space. We stayed on the 6th floor and enjoyed a splendid view over the beach and of course were privy to a couple of glorious early morning sunrises...if you are not into early mornings all one has...

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Helpful?
Thank K3240JOdavidg
Duty M, Manager on Duty at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Hello K3240JOdavidg, Thank you for your review. The sunrises are great at this time of year. We look forward to welcoming you back soon. Kind regards Joseph R - Manager on Duty

Canberra, Australian Capital Territory, Australia
Reviewed 19 October 2016

We had a spa room on the 8th floor of the fold tower. The room was in good condition with an excellent bed, well designed spa bathroom with a separate toilet. There was a small kitchenette with the standard stock in the minibar. There was a good selection of toiletries in the bathroom. We slept very well after a long...

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Helpful?
Thank Greg M
Duty M, Manager on Duty at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Hello Greg M Thank you for your informative review. We are pleased you enjoyed your stay and look forward to welcoming you back in the near future. Kind regards Joseph R- Manager on Duty

Mudjimba, Australia
Reviewed 13 October 2016

We stayed here for a family birthday celebration. To start with the replenishing of the buffet breakfast was absolutely non existent. They ran out of everything and people were having to ask for the bread/pastry/eggs/coffee machine stations to be filled up as they were completely empty for a considerable amount of time, as well as simple things like glasses for...

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Helpful?
Thank chilloutkoala
Andrea B, Food & Beverage Manager at Crowne Plaza Hotel Gold Tower Surfers Paradise, responded to this review

Dear chilloutkoala, Thank you for taking the time to provide us with your feedback. I am sorry to read that we were unable to deliver to your expectations in some areas during your stay. There is plenty for us to work on here, and we will ensure your feedback is used to review these areas with our team. In regards...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Crowne Plaza Gold Tower is located adjacent to Crowne Plaza Surfers Paradise. The Crowne Plaza Gold Tower offers premium hotel rooms and spacious self contained apartments including studio and one and two bedroom suites in a resort style setting. The majority of rooms boast Pacific Ocean views and all rooms have their own balconies. The Studio and Suites also offer kitchenettes and laundry facilities. Crowne Plaza Gold Tower is located between Surfers Paradise and Broadbeach. Major shopping centres, award winning dining, nightlife and world famous Gold Coast beaches are all within walking distance of the hotel. Crowne Plaza Gold Tower shares the extensive resort facilities with Crowne Plaza Surfers Paradise including two outdoor swimming pools with heated spas and sundecks, gymnasium, full sized tennis court, games room and two restaurants and bars. The hotel features 9 flexible meeting rooms and can cater for up to 550 people. Four Winds 360 Revolving Restaurant is Queensland's only revolving restaurant. It offers panoramic views of the Gold Coast hinterland and Pacific Ocean as well as a delicious seafood and Central Mediterranean buffet. ... more   less 

Additional Information about Crowne Plaza Hotel Gold Tower Surfers Paradise

Address: 2809 Gold Coast Highway, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $192 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Hotel Gold Tower Surfers Paradise 4.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Crowne Plaza Surfers Paradise
Crowne Plaza Hotel Gold Tower Surfers Paradise Gold Coast
Hotel Style:
#8 Business Hotel in Surfers Paradise
#14 Luxury Hotel in Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Gold Tower Surfers Paradise staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Gold Tower Surfers Paradise staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms in the north wing are the best”
 of 5 bubbles marklN857BM, 13 Feb 2017 | Read review
“Ocean view have stunning view and sunrise. Mountain/river have lovely view of sunset.”
 of 5 bubbles amis80, 30 Jan 2017 | Read review
“Ocean view”
 of 5 bubbles 725terryl, 22 Nov 2016 | Read review
“Ask for a room on the ocean side high up...the view is great.”
 of 5 bubbles K3240JOdavidg, 4 Nov 2016 | Read review
“Avoid room 20 on amy floor in the Gold Tower to avoid lift noise”
 of 5 bubbles 675gregm, 18 Oct 2016 | Read review
5 of 5