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Ridgemont Executive Motel and Restaurant

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Ridgemont Executive Motel and Restaurant
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89 Reviews from our TripAdvisor Community

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Showing 85: English reviews
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Rome, Italy
Reviewed 4 days ago NEWvia mobile

It's such a shame this hotel is so badly fun as it is in a nice area. We stayed there for a few weeks and not once was the room cleaned we had to clean it ourself. The pool was always green and the air cons had mould in it. After a few weeks the asked for more money and...

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Thank auzziesue
Cairns, Australia
Reviewed 23 January 2017 via mobile

The ridgemont is close to the strand (1.8km walk/drive) and backs on to castle hill (it took me 3 mins to walk to the start of the goat track on castle hill). The room is clean and tidy with a tv, fridge and air conditioning. The curtains dim the room well - it was a comfortable stay. On arrival there...

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Thank Jasmine A
Reviewed 6 January 2017

This place is by far the best value for money stay in townsville at half the price of any of the stays on the strand and with just as an amazing view. Rooms are modern and comfortable and the owners are absolutely delightful people. Only 10 mins walk to the strand, flinders street or 5 mins taxi or drive. You...

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Thank nathan c
Yellowknife, Canada
Reviewed 24 November 2016 via mobile

I stayed one night here and had room 29, which has a broad view over the water and Magnetic Island. Room was secure and comfortable and had a lot of storage space. Everything worked well and I slept well, although the bed was a bit old and softer than I would have liked. There was a fridge and microwave in...

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Thank Karen047047
Frank W, Manager at Ridgemont Executive Motel and Restaurant, responded to this review

Dear Karen, Thank you for take time of feedback, we are pleased to know you are satisfied with our accommodation and meet your expectation, and we are looking forward to your visit in the future. regards

Brisbane, Australia
Reviewed 18 November 2016 via mobile

We Stayed here on our way through fro one night. Staff were friendly and efficient and the room was clean while having everything we needed. The motel is set in a nice location. I would happily stay here again in the future

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Thank Chris S
Sydney, Australia
Reviewed 19 October 2016

I stayed here for a night on a brief trip to Townsville and I was more than happy with it. The owners are extremely friendly and eager to help; I had my motorcycle delivered that day and it had been kept safe, with the keys left at reception for pick up upon my arrival. Nothing is too much trouble; I...

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Thank dburrow
Reviewed 12 October 2016 via mobile

Disgusting service, clearly no duty of care towards guests. My pregnant wife spilled a small amount of her drink and upon leaving the premises we had been charged a further $100 for carpet cleaning without being notified. This motel is a joke. Don't stay here if you value your time or money

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Thank Marco H
Frank W, Manager at Ridgemont Executive Motel and Restaurant, responded to this review

Hi Marco, Thank you for your feedback, regarding the issue: First of all, you didn't report of spew on the carpet when you left, you had used a white hand towel cover it up, and there was contaminated bath towel used to clean up the spew was left in the bathroom. We did call many times was not answered, so...

Melbourne, Australia
Reviewed 12 August 2016 via mobile

We were travelling on a budget, so we booked our room at the Ridgemont based on price and location. I am happy to say that on arrival we were pleasantly surprised. For $80 a night our room was spacious, clean & quiet. Our hosts were very friendly and nothing was too much trouble. The motel is a short downhill walk...

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Thank WendyYoungMelbourne
Frank W, Manager at Ridgemont Executive Motel and Restaurant, responded to this review

Hi Wendy, Thank you for taking time to leave a feedback. We are pleased that you enjoyed the stay. We look forward to your return. Maria

Melbourne, Australia
Reviewed 17 June 2016 via mobile

The new owners are very nice. Lovely place. Very clean. Terrific views of Magnetic Island and sea from the room. Owners friendly and helpful. The Chinese food tasty. We enjoyed our stay. Watch GPS to hotel. The road is not updated and does not give direct route.

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Thank Ava53
Frank W, Manager at Ridgemont Executive Motel and Restaurant, responded to this review

Hello Ava53, Thank you for your lovely feedback and special mentioning of our terrific views of ocean and islands from the room. It is great for all the other travellers knowing this. We are pleased to read that our cleanliness and customer service have met your expectation. Ultimately this is what all the staff try to provide our guests with....

Rockhampton, Australia
Reviewed 30 May 2016

I booked a balcony/patio room with city views on Hotels.com and was expecting much better than I received. Staff were very friendly at check in and during my stay but I felt I was misled by the photos and reviews. I would probably not stay here again, though the location is very good. The room was tired and the first...

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Thank aussie_rose64
Frank W, Manager at Ridgemont Executive Motel and Restaurant, responded to this review

Hi Rose, I am sorry to see your stay was not satisfactory. We take every comment seriously whether positive or negative. The room you actually reserved was a Standard Room $79 per night which does not have balcony or views and it printed clearly on your booking paper(we still have copy here which happily sent to you if you require)...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Ridgemont is a quiet, comfortable motel with stunning views across the ocean and Magnetic Island. Only minutes walk to the beautiful beach and the city, we offer a quiet haven to relax and enjoy your stay! The alfresco restaurant is great for breakfast or dinner, and the service is very personal and friendly. Come and stay next time you are in Townsville - you won't be disappointed! ... more   less 

Additional Information about Ridgemont Executive Motel and Restaurant

Address: 15 - 19 Victoria St, Townsville, Queensland 4810, Australia
Region: Australia > Queensland > Townsville
Price Range: $77 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ridgemont Executive Motel and Restaurant 3.5*
Number of rooms: 24
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Questions & Answers

Here's what travellers have asked, with answers from Ridgemont Executive Motel and Restaurant staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms 28-32 best views”
  • View from Room 28
 of 5 bubbles nathancV7544QJ, 5 Jan 2017 | Read review
“Not room 2”
  • Room 2
  • shower head points out the screen door
  • City view room
  • Old but mostly comfortable
  • Balcony/patio city view from room 2
 of 5 bubbles aussie_rose64, 30 May 2016 | Read review
“Ask for a room with view”
 of 5 bubbles 702tonir, 11 Mar 2016 | Read review
“Ask for a room with sea view ( they are popular)”
 of 5 bubbles 254frequentt, 11 Mar 2016 | Read review
“I used twin room. Most comfortable. 2nd floor facing toward ocean. AC okay great view from restaurant”
 of 5 bubbles Michael7299, 25 Feb 2016 | Read review
5 of 5