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Grand Hotel and Apartments Townsville

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Traveller (87)
Room & Suite (30)
Dining (4)
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Overview
  • Excellent48%
  • Very good42%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“pillow menu”(24 reviews)
“palmer street”(69 reviews)
AMENITIES
Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
Suites
4 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (489)
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472 results
Traveller rating
226
198
42
4
2
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LanguageEnglish
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226
198
42
4
2
Show reviews that mention
All reviewspillow menuone bedroom apartmentpalmer streetgreat locationwasher dryerboom gatesecure undercover parkingsome great restaurantsvictoria bridgeribs and rumpsrestaurants and pubsacross the roadreception staffstreet noisean upgrademini barsmall balcony
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1 - 5 of 472 reviews
Reviewed 5 days ago via mobile

Townsville for the weekend at last minute please consider staying here. Great location close to food, drink and cbd. Start you morning walking from the Grand to the strand then come back to Palmer street for breakfast. Great last minute price for a standard room...More

Thank croydon q
Reviewed 1 week ago via mobile

I can not recommend the Grand Hotel and Apartments enough, from the smooth check in, to the immaculately clean rooms... the staff are more than accommodating and I have always felt welcomed! I travel with a young child and they are so accomodating. To all...More

Thank NikkiUrquhart
Response from Troy S, General Manager at Grand Hotel and Apartments TownsvilleResponded 1 week ago

Hi NikkiUrquhart, Thank you for your lovely words and for taking the time to share this with us. We are extremely blessed to have such a caring team here at the hotel and they will be very pleased that they had an impact on your...More

Reviewed 2 weeks ago

Just off Palmer St, this hotel is close to everything you would need for a city break. Palmer St is full of great restaurants and few pubs too. You can cross either the pedestrian bridge and walk to City Lane, or go over the Dean...More

Thank Dave K
Response from Troy S, General Manager at Grand Hotel and Apartments TownsvilleResponded 1 week ago

Hi Dave K, Thank you for taking the time to share your recent experience with us and the TripAdvisor community. Townsville does have a wonderful and emerging restaurant scene and is only getting better. I am glad that you were able to enjoy these and...More

Reviewed 2 weeks ago

Overnight stay in Townsville for catch up with friends...central location..room very clean and all amenities provided ..reception staff friendly and helpful ..would stay here again in future. View not the bestMore

Thank angela c
Response from Troy S, General Manager at Grand Hotel and Apartments TownsvilleResponded 1 week ago

Hi Angela C, Thank you for taking the time to share your feedback and experience on your recent stay with us. Unfortunately we are a small hotel and don't have big sweeping views. With that said there are various aspects available with some looking over...More

Reviewed 4 weeks ago

Had the opportunity to stay 3 nights whilst in Townsville for work and generally enjoyed all aspects of the facilities. Rooms were spacious, clean and very comfortable bed. Would have enjoyed more if there was Pay TV as spent one night in and had to...More

Thank Ray W
Response from Troy S, General Manager at Grand Hotel and Apartments TownsvilleResponded 1 week ago

Hi Ray W, Thank you for your feedback and for taking the time to do so. I am glad that you enjoyed your stay here with us. Regarding Pay TV, we have just installed the latest in room entertainment technology in lieu of the paid...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Room Service
Hotel Amenities
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Room Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$85 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Townsville
#2 Spa Hotel in Townsville
#2 Luxury Hotel in Townsville
#3 Romantic Hotel in Townsville
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$85 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Townsville
#2 Spa Hotel in Townsville
#2 Luxury Hotel in Townsville
#3 Romantic Hotel in Townsville
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (87)
Room & Suite (30)
Dining (4)
Pool & Beach (3)
Questions & Answers
Ask a question
VerinicaR
8 February 2018|
Answer
Response from Troy S | Property representative |
Hi VerinicaR, Thank you for your note. Unfortunately we do not have 24 hour room service anymore at our hotel. Im not aware of any hotel in town that does this either. We did add several snack type options to a mini bar menu... More
0
Votes
Marees132014
1 December 2017|
AnswerShow all 4 answers
Response from RobertOldboy | Reviewed this property |
Sorry for late reply. Yes parking is on site but it is limited so need to book in advance
0
Votes
Charlesw12345
23 November 2016|
AnswerShow all 2 answers
Response from Troy S | Property representative |
Hi Charlesw1234, Thank you for your question for your upcoming stay with us. We do have apartment styled rooms with full sized fridges in them. The best thing to do is to drop us a line here at the hotel on 0747532800 so we... More
0
Votes
Room Tips
"Get a room away from Palmer street if available"
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"Rooms facing the car park don't get the afternoon sun."
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"Go for a top floor room"
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"Top floor towards rear very quiet"
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