We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
01/10/2017 02/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Grand Hotel and Apartments Townsville

    Grand Mercure 8 - 10 Palmer St, Townsville, Queensland 4810, Australia
    Save
    Lowest prices for your stay
    01/10/2017 02/10/2017
    Savings alert: 16% below average rate

    The price you found is 16% lower than this hotel's average rate of US$107/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    Lock in the lowest price from our partners
    US$90US$112
    View Deal
    Traveller (82)
    Room & Suite (32)
    Dining (4)
    Hotel Grand Chancellor Townsville
    403 reviews
    #4 of 41 hotels in Townsville
     
    The Ville Resort-Casino
    779 reviews
    #8 of 41 hotels in Townsville
     
    Peppers Blue On Blue Resort
    1,138 reviews
    #2 of 5 hotels in Magnetic Island
     
    Oaks Gateway on Palmer
    400 reviews
    #15 of 41 hotels in Townsville
     
    Overview
    • Excellent47%
    • Very good43%
    • Average8%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Internet
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Room Service
    Suites
    Fitness centre
    Kitchenette
    Spa
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    Tennis Court
    Housekeeping
    Self-Serve Laundry
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Hotel Grand Chancellor Townsville
    403 reviews
    #4 of 41 hotels in Townsville
     
    The Ville Resort-Casino
    779 reviews
    #8 of 41 hotels in Townsville
     
    Peppers Blue On Blue Resort
    1,138 reviews
    #2 of 5 hotels in Magnetic Island
     
    Oaks Gateway on Palmer
    400 reviews
    #15 of 41 hotels in Townsville
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$90.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Townsville hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "90a06a3e65c24c35aebd8b57d587cfd2", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1159255,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[72160753],"additionalContentIds":[],"pollCount":0,"checkin":{"day":1,"month":10,"year":2017},"checkout":{"day":2,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":90,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"90a06a3e65c24c35aebd8b57d587cfd2","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":112,"lowestMetaPrice":90,"additionalPartner":false,"highestMetaPriceDisplay":112,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":112,"lowestMetaPrice":90,"highestMetaPriceDisplay":112,"hotelName":"Grand Hotel and Apartments Townsville","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjkwYTA2YTNlNjVjMjRjMzVhZWJkOGI1N2Q1ODdjZmQyIiwiQUlLIjoiYTFjN2Q4N2U5NDMwNDI0NWJjOGRjMGRmZmI3YjE1NWQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "01/10/2017", "checkOut": "02/10/2017", "lowestPrice": "US$90", "hasDates": true, "hacComplete": true, "contentIdMappings": {"54271389":"TravelocityEWS","68927032":"CancelonIB","32706855":"Expedia","76500902":"Hotwire","32494198":"BookingCom","109208184":"HotelsCom2IB","72160753":"TingoIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (454)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 438 reviews

    Reviewed 3 days ago

    I stayed here for one night for work. The hotel is well located and modern. The rooms were a decent size and well fitted out. The front desk staff were exceptionally helpful and friendly. I would stay here again!

    Thank BB1972MEL
    Reviewed 2 weeks ago

    Previous visits here have always been to rooms on the top (4th) floor and were generally very good. This time we had a smaller room on the 3rd floor and suffered from noise from above. The furniture on the (small) balcony is metal and makes...More

    Thank Missi0nary
    Reviewed 2 weeks ago

    I recently stayed one night at the Grand when I was in Townsville for work. The room was comfortable and I had a great nights sleep. It is located directly on Palmer St with easy access to restaurants and the supermarket. When my colleagues left...More

    Thank fi082017
    Reviewed 3 weeks ago via mobile

    Stayed at the Grand hotel for three night in an executive suite. Firstly staff at reception are extremely friendly and helpful, rooms are very spacious and extremely clean mine had a balcony view wasn't bad. The location is right in the middle of great restaurants...More

    Thank gavinsch
    Response from Troy S, General Manager at Grand Hotel and Apartments TownsvilleResponded 3 weeks ago

    Hi Gavinsch, Thank you for taking the time to share your experiences here at Grand Hotel and Apartments with the TripAdvisor community. We are blessed to have an exceptional team here and I am glad that they were able to look after you. Sounds like...More

    Reviewed 3 weeks ago via mobile

    Very pleasant stay at the Grand recently. Friendly welcome, good parking and a comfortable room with mini bar. Perhaps a couple more beer selections would be good in the mini bar but with a bar across the road no dramas. I will be back on...More

    Thank RobertOldboy
    Response from Troy S, General Manager at Grand Hotel and Apartments TownsvilleResponded 3 weeks ago

    Hi RobertOldboy, Thank you for taking the time to share your feedback on your recent stay with us. I will look in to the mini bar options and potentially add more selections in there. Hope you popped over to the local brewery just meters from...More

    Hotel Grand Chancellor Townsville
    403 reviews
    #4 of 41 hotels in Townsville
     
    The Ville Resort-Casino
    779 reviews
    #8 of 41 hotels in Townsville
     
    Peppers Blue On Blue Resort
    1,138 reviews
    #2 of 5 hotels in Magnetic Island
     
    Oaks Gateway on Palmer
    400 reviews
    #15 of 41 hotels in Townsville
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Room Service
    • Spa
    • Hotel Amenities
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Room Service
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Spa
    • Tennis Court
    Details
    • Price range
    • US$97 - US$157 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Townsville
    • #2 Family Hotel in Townsville
    • #2 Business Hotel in Townsville
    • #2 Spa Hotel in Townsville
    • #3 Romantic Hotel in Townsville
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 106
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Travelocity, Orbitz, Cancelon, TripOnline SA, Hotwire, Agoda, Cheap Tickets, HotelQuickly and Evoline ltd so you can book your Grand Hotel and Apartments Townsville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Townsville
    • Also Known As
    • Grand Mercure Apartments Townsville Hotel Townsville
    Add Photo Photos
    Traveller (82)
    Room & Suite (32)
    Dining (4)
    Pool & Beach (2)
    Hotel & Grounds (83)
    Bathroom (8)
    Nearby
    The Ville Resort-Casino
    779 reviews
    1.19 km away
     
    Peppers Blue On Blue Resort
    1,138 reviews
    11.93 km away
     
    Hotel Grand Chancellor Townsville
    403 reviews
    .26 km away
     
    Oaks Gateway on Palmer
    400 reviews
    .06 km away
     
    Nearby Restaurants
    A Touch of Salt
    529 reviews
    .24 km away
    Jam
    950 reviews
    .07 km away
    Seasoned
    368 reviews
    .05 km away
    IMC Steak House
    344 reviews
    .11 km away
    Nearby Attractions
    Army Museum North Queensland
    77 reviews
    .63 km away
    Reef HQ Great Barrier Reef Aquarium
    864 reviews
    .46 km away
    Museum of Tropical Queensland
    277 reviews
    .37 km away
    Perc Tucker Regional Gallery
    100 reviews
    .29 km away
    Ask a question
    Questions & Answers
    Charlesw12345
    23 November 2016|
    AnswerShow all 2 answers
    Response from Troy S | Property representative |
    Hi Charlesw1234, Thank you for your question for your upcoming stay with us. We do have apartment styled rooms with full sized fridges in them. The best thing to do is to drop us a line here at the hotel on 0747532800 so we... More
    0
    Votes
    Jazzystar
    2 May 2015|
    Answer
    Response from Troy S | Property representative |
    Hi Jazzystar, We have two options for parking, offstreet gated carparking which is free and undercover secure parking which is $15. Hope this helps. Hope to see you soon, Best regards Troy
    1
    Vote
    Marilyn Z
    30 January 2015|
    AnswerShow all 2 answers
    Response from Troy S | Property representative |
    Hi Marilyn, Happy 2015. Yes we have high speed wifi available. It is complimentary when you book direct on our website and where you will find the best prices available. Alternatively there are various paid options when... More
    1
    Vote
    Room Tips
    "Room serviced every day and my room was quiet"
    Read review
    "Love the balcony"
    Read review
    "Ask for a high room not looking over the pub in Palmer street if possible."
    Read review
    "Consider the condition of the sofa beds if you require a second bed"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing